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All Journal JURNAL SISTEM INFORMASI BISNIS Techno.Com: Jurnal Teknologi Informasi Jurnal Simetris Jurnal Sains dan Teknologi Prosiding SNATIF E-Dimas: Jurnal Pengabdian kepada Masyarakat Sistemasi: Jurnal Sistem Informasi JOURNAL OF APPLIED INFORMATICS AND COMPUTING JURNAL ILMIAH INFORMATIKA Jurnal DISPROTEK Jurnal Nasional Komputasi dan Teknologi Informasi EDUMATIC: Jurnal Pendidikan Informatika Jurnal SITECH : Sistem Informasi dan Teknologi Jurnal Teknologi Informasi dan Pendidikan bit-Tech JATI (Jurnal Mahasiswa Teknik Informatika) Jatilima : Jurnal Multimedia Dan Teknologi Informasi Jurnal Sistem Komputer dan Informatika (JSON) Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Journal of Information Technology Ampera Indonesian Journal of Technology, Informatics and Science (IJTIS) Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer) Muria Jurnal Layanan Masyarakat Jurnal Sistem Informasi Triguna Dharma (JURSI TGD) Jurnal Pengabdian Masyarakat Bhinneka Jurnal Pengabdian Teknik dan Sains (JPTS)
Yudie Irawan
Universitas Muria Kudus
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Mechanical Engineering Neuroscience Public Health Social Sciences Transportation Other

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Journal : JOURNAL OF APPLIED INFORMATICS AND COMPUTING

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System Usability Scale (SUS) Model in Evaluating Internal Quality Audit Systems for Accreditation Process Optimization Irawan, Yudie; Suryani, Fitri Budi; Wanabuliandari, Savitri; Muzid, Syafiul
Journal of Applied Informatics and Computing Vol. 9 No. 2 (2025): April 2025
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaic.v9i2.9210

Abstract

The usability of internal quality audit systems plays a crucial role in ensuring the effectiveness of academic governance in higher education institutions. This study evaluates the usability of an internal quality audit system using the System Usability Scale (SUS) framework. The findings reveal a mean SUS score of 72.4, indicating good usability but highlighting key areas for improvement, particularly in navigation, interoperability, and data management workflows. A comparative analysis with previous research shows that while the system performs better than some older academic management systems, it still lags behind general academic information systems. Based on user feedback, recommendations for interface redesign, system integration, and workflow optimization are proposed to enhance overall usability. Future research should focus on user-centered design improvements, AI-driven automation, and broader system interoperability to further refine the effectiveness of quality audit processes in higher education institutions.
Co-Authors Aderochman, Itsnain Nur Aditya, Ahsanu 'Amala Adiyono, Soni Andy Prasetyo Utomo Arif Setiawan Arifviando, Muhammad Villa Aris Sugiharto Bagus Deva Pratama, Mohammad Chalim, Noor Diana Laily Fithri Dwi Puspitasari Dwi Puspitasari Eko Darmanto Elsa Violina Damayanti Endang Supriyati Fajar Nugraha Farhan, Faris Ahmad Fitri Budi Suryani, Fitri Budi Hakim, Adam Fathul Hikhmah, Fitria Nurul Ida Siti Marfuah Indana Fauzul Ula Janah, Susi Nor Kalya Agil Prasetya Kurniawan, Aldhi Ari Kurniawan, Rizky Dwi Lukito, Aji Marchela Tri Amanda Mimbar Maulana, Bintang Sultan Mochammad Imron Awalludin Mohammad Rosul Mubarrizi, Nor Muhammad Muhamad Sholikhudin Muhammad Arifin Muhammad Rizqi Pradana Mustafid Mustafid Nanik Susanti Nesicha, Yutia Nia Noor Latifah Noor Latifah Pratomo Setiaji Pratomo Setiaji Priyambodo, Ragil Putri Kurnia Handayani R Rhoedy Setiawan Rahmatika, Alifia Ayu Rahmawati, Yulinda Rizqullah, Iftikhar Romadhon, Zainur Savitri Wanabuliandari Setiawan, Raden Rhoedy Silvia Himmatul Aliyyah Syafiul Muzid Taufiq, Muhammad Bagas Widhiarta, Faris Widiyatmoko, Fahmi Agung Wiwit Agus Triyanto Zulfa Himmatul Ulya Zuyyina Syarifa Yahya