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All Journal Prosiding PESAT Jurnal Simetris INFOKAM STRING (Satuan Tulisan Riset dan Inovasi Teknologi) JISICOM (Journal of Information System, Infomatics and Computing) Journal of Information System, Applied, Management, Accounting and Research Jurnal Sistem Komputer & Kecerdasan Buatan Jurnal PkM (Pengabdian kepada Masyarakat) Jurnal Riset dan Aplikasi Mahasiswa Informatika (JRAMI) Journal of Academia Perspectives Jurnal Rekayasa Komputasi Terapan Kapas: Kumpulan Artikel Pengabdian Masyarakat Nusantara Journal of Computers and its Applications Seminar Nasional Riset dan Teknologi (SEMNAS RISTEK)
Millati Izzatillah
Universitas Indraprasta PGRI
Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Mathematics Physics Social Sciences Other

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Journal : Jurnal Simetris

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QUALITY MEASUREMENT OF TRANSPORTATION SERVICE APPLICATION GO-JEK USING ISO 25010 QUALITY MODEL Izzatillah, Millati
Simetris: Jurnal Teknik Mesin, Elektro dan Ilmu Komputer Vol 10, No 1 (2019): JURNAL SIMETRIS VOLUME 10 NO 1 TAHUN 2019
Publisher : Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (395.193 KB) | DOI: 10.24176/simet.v10i1.2945

Abstract

GO-JEK is the most widely used transportation service application by Indonesian society that its users reached 21.6% of the total users of transportation service application. GO-JEK application has 12 services include many functions that must running well. The services can be ordered by multiple users in the same time. Based on that condition, quality of GO-JEK application need to be measured that all functions running well or not. So, the result will be better application performance using mobile application quality measurement standards ISO 25010 Quality Model. Testing result of all subcharacteristics in ISO 25010 Quality Model, quality of GO-JEK application in Product Quality dimension is 79.30% on Android device and 80.88% on iOS device from maximum product quality value of mobile application is 91.37%. While in Quality in Use dimension is 76.22% from maximum quality in use value of mobile application is 94.75%. These things show GO-JEK application have a good quality in product quality dimension and in quality in use dimension or the user’s perspective.
QUALITY MEASUREMENT OF TRANSPORTATION SERVICE APPLICATION GO-JEK USING ISO 25010 QUALITY MODEL Izzatillah, Millati
Simetris: Jurnal Teknik Mesin, Elektro dan Ilmu Komputer Vol 10, No 1 (2019): JURNAL SIMETRIS VOLUME 10 NO 1 TAHUN 2019
Publisher : Fakultas Teknik Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (395.193 KB) | DOI: 10.24176/simet.v10i1.2945

Abstract

GO-JEK is the most widely used transportation service application by Indonesian society that its users reached 21.6% of the total users of transportation service application. GO-JEK application has 12 services include many functions that must running well. The services can be ordered by multiple users in the same time. Based on that condition, quality of GO-JEK application need to be measured that all functions running well or not. So, the result will be better application performance using mobile application quality measurement standards ISO 25010 Quality Model. Testing result of all subcharacteristics in ISO 25010 Quality Model, quality of GO-JEK application in Product Quality dimension is 79.30% on Android device and 80.88% on iOS device from maximum product quality value of mobile application is 91.37%. While in Quality in Use dimension is 76.22% from maximum quality in use value of mobile application is 94.75%. These things show GO-JEK application have a good quality in product quality dimension and in quality in use dimension or the user’s perspective.
Co-Authors Achmad Benny Mutiara Ahmad, Daffa Akbar, Dimas Akbar, Nando Ghafiqi Akhdan, Ariz Alghifary, Muhammad Refqi Almarogi, Hafidh Ansyah, Roby Aris Budi Setyawan Astuti, Natalia Tri Dedy Trisanto Esty Nurliyana Fata Nidaul Khasanah Fauzan Natsir Hasan, Nur Fitrianingsih Hutagalung, Ladias Krisdiyono, Krisdiyono KUSMANTO, TRIA HADI marsiani, ega shela Medina Rahmah Mei Lestari, Mei Mercy Hermawati Muhamad Veri Anggoro Muhammad Ilyas Mulya, Muhamad Femy Noni Selvia Nurfidah Dwitiyanti Opitasari Opitasari Prasetyo, Helmi Budi Prassetiyo, Arfan Rahmawati Yuliyani Ramadhan, Daffa Afrian Redo Abeputra Sihombing Rismawati, Nofita Rizi, Muhammad Alfa Saipul Anwar Septian Wulandari Setiadi, Irawan Sirait, Erlando Doni Siti Anisah Solikhin Solikhin Sri Hayati, Sri Tanjung, Erika Djuliana Tri Yani Akhirina Trinoto, Andreas Adi Windu Imam Pambudi Yogi Bachtiar