Article Per Year (5 Year)
p-Index From 2021 - 2026
0.61
P-Index
This Author published in this journals
All Journal Journal of Indonesian Tourism and Development Studies Journal of Economics, Business, & Accountancy Ventura ASEAN Journal on Hospitality and Tourism Jurnal Manajemen Resort dan Leisure Tourism & Hospitality Essentials Journal Asia-Pacific Management and Business Application International Journal of Applied Sciences in Tourism and Events Jurnal Pariwisata Terapan
Fajar Kusnadi Kusumah Putra
NHI Bandung Tourism Polytechnic
Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Environmental Science Social Sciences Other

Published : 11 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Tourism

 1 
Analisis Informasi Situs Web Hotel Bintang 4 di Kota Bandung Putra, Fajar Kusnadi Kusumah
THE Journal : Tourism and Hospitality Essentials Journal Vol 7, No 1 (2017)
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/thej.v7i1.6842

Abstract

Four-star hotel categorized as upscale hotel where the facilities and level of services are high, a good hotel website content is very important in an online search pattern. From a hotel accommodation, tourist will get information about the hotel and for hotel side they will improve their connectivity and also interactivity with the customer. The objective of this research is to measure the level of hotel website content. In this research, samples of 38 four-star hotel websites located in the city of Bandung will be assessed by using an observation guide consists of 5 dimensions. The dimensions are: information reservation; information about the hotel facilities; contact information and the use of social media; surrounding area information; website management. Descriptive content analysis approach will be used as a tool to describe the characteristics of message content in hotel web sites and also summarize the idea of each message given. Data analysis showed that not all the hotel web site adopt indicators for good informative web site, therefore hotel are unable to provide complete information for the customer accessing related hotel websites, therefore the effect miscommunication and different perception might arise.
Co-Authors Cecep Ucu Rakhman Edwin Adriansyah I Gusti Agung Wahyu Adrian Ita Maemunah Maemunah, Ita Nenden Dianawati Pudin Saepudin Rora Puspita Sari Rora Puspita Sari Sari, Rora Puspita Subandi, Mohammad Robbith