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All Journal JURNAL SISTEM INFORMASI BISNIS Journal of Business & Banking JPM17: Jurnal Pengabdian Masyarakat EKUITAS (Jurnal Ekonomi dan Keuangan) To Maega: Jurnal Pengabdian Masyarakat Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Mochamad Nurhadi
Universitas Hayam Wuruk Perbanas
Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Engineering Public Health Social Sciences Other

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Journal : Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik

 1 
PERAN MEDIASI MOTIVASI KERJA PADA STRES KERJA DAN BEBAN KERJA TERHADAP KINERJA KARYAWAN DI KANTOR PEMANGKUAN HUTAN Riski Fitria Dewi; Mochamad Nurhadi; Emma Julianti; Tjahjani Prawitowati
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol 10 No 1 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i1.549

Abstract

This study aims to analyze the direct effect of work stress, workload, work motivation on employee performance. Also analyze the indirect effect of work stress, workload on employee performance mediated by work motivation. The sampling technique used purposive sampling with a total of 120 employees of the Forest Management Office in East Java. The analysis technique used in this research is PLS-SEM. The results showed that work stress did not affect employee performance, but work stress had a positive effect on workload. Workload does not affect employee performance, but workload has an influence on work motivation, and work motivation affects employee performance. Work motivation is also able to mediate the relationship between workload and employee performance, and workload and work motivation serially mediate the relationship between work stress and employee performance. Work stress and workload do not directly affect employee performance, but mediated by work motivation there is an influence between work stress and workload on employee performance.
EFEKTIVITAS SISTEM CASH ON DELIVERY PADA E-COMMERCE LAZADA SELAMA MASA PANDEMI COVID-19 Adryan Garda Yogatama; Mochamad Nurhadi; Larasati Ayu Sekarsari; Immanuel Candra Irawan
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol 10 No 2 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publik
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i2.608

Abstract

This study aims to measure how effective the cash on delivery system is based on several variables, namely consumer perceptions, service quality and customer satisfaction. The object under study is the cash on delivery payment system on one of the e-commerce applications, namely Lazada. This research uses quantitative research methods. Data collection was carried out by using the survey method. The method used in sampling is non-probability sampling with purposive sampling technique. The sample of this study were 159 Lazada users in Indonesia who had used the cash on delivery payment system in the last 3 months. The research uses quantitative methods with multiple linear regression analysis techniques assisted by SPSS software. The result of this study is that consumer perceptions and customer satisfaction have a positive and significant influence on purchase intentions, meaning that consumer perceptions are effective for presenting purchase intentions on the Lazada application through the cash on delivery system. However, service quality has a negative and insignificant effect, which means that the service quality of the cash on delivery system at Lazada is not yet effective in influencing consumer purchase intentions. However, consumer perceptions, customer satisfaction and service quality simultaneously influence purchase intentions with the cash on delivery system at Lazada.
Co-Authors Adria Yudi Kurniaputra Adryan Garda Yogatama Djuwito . Emma Julianti Haryo Yudhanto Akbar Heri Supriyanto Ilfitriah, Aniek Maschudah Immanuel Candra Irawan Lailatus Safinah Larasati Ayu Sekarsari Moch. Anang Karyawan Mochammad Abdul Muid Al Choiri Mohammad Al Hafidz Muhammad Abdullah Muhammad Septama Prasetya Nouval Lazuardy Nurcholis Setiawan Pepie Diptyana Riski Fitria Dewi Ronny Ronny Rr. Iramani Supriyati Supriyati Tatik Suryani Thomas Hanandry Dewanto Tjahjani Prawitowati Yudha Herlambang Cahya Pratama