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All Journal Journal of Information Systems Engineering and Business Intelligence Indonesian Journal on Computing (Indo-JC) IJoICT (International Journal on Information and Communication Technology) Al Ishlah Jurnal Pendidikan JURNAL MEDIA INFORMATIKA BUDIDARMA IT JOURNAL RESEARCH AND DEVELOPMENT Jurnal Tekno Insentif JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Building of Informatics, Technology and Science Bubungan Tinggi: Jurnal Pengabdian Masyarakat BERNAS: Jurnal Pengabdian Kepada Masyarakat Charity : Jurnal Pengabdian Masyarakat Journal La Multiapp KLIK: Kajian Ilmiah Informatika dan Komputer Instal : Jurnal Komputer Jurnal Nasional Teknik Elektro dan Teknologi Informasi eProceedings of Engineering Jurnal Pengabdian Masyarakat Bangsa Jurnal INFOTEL LOGIC: Jurnal Penelitian Informatika Proceeding of Community Service and Engagement
Indra Lukmana Sardi
Universitas Telkom
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Veterinary Other

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Development of Inventory Management System for SME using DevOps Sofware Development Process Refanto, Moch Billy; Sardi, Indra Lukmana; Puspitasari, Shinta Yulia
Jurnal Tekno Insentif Vol 18 No 2 (2024): Jurnal Tekno Insentif
Publisher : Lembaga Layanan Pendidikan Tinggi Wilayah IV

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36787/jti.v18i2.1737

Abstract

Usaha Kecil dan Menengah (UKM) memegang peranan penting dalam perekonomian Indonesia, dengan jumlah pelaku usaha sebanyak 65,4 juta orang pada tahun 2019. Namun, pengelolaan inventaris secara manual masih menjadi tantangan utama bagi UKM, yang berujung pada kesalahan stok, kesulitan dalam menemukan produk, kesalahan pelabelan, dan perbedaan antara catatan dan stok fisik. Masalah-masalah ini mengurangi efisiensi operasional dan menimbulkan risiko finansial dan reputasi. Penelitian ini bertujuan untuk menganalisis dampak kesalahan stok, menilai tantangan dalam pencarian produk, mengidentifikasi dampak kesalahan pelabelan, dan mengevaluasi perbedaan stok. Selain itu, penelitian ini juga mengeksplorasi potensi sistem pengelolaan inventaris berbasis teknologi dengan menggunakan pendekatan DevOps. Hasil penelitian ini diharapkan dapat meningkatkan pemahaman tentang masalah pengelolaan inventaris di UKM dan memberikan wawasan tentang solusi teknologi yang potensial. Hal ini akan memungkinkan UKM untuk meningkatkan efisiensi operasional dan keberlanjutan dalam lingkungan bisnis yang kompetitif.
UI/UX Design of Mobile-Based Environmental Reporting Application Using User-Centered Design Method Sudrajat, Faozan; Lukmana Sardi, Indra; Yulia Puspitasari, Shinta
IT Journal Research and Development Vol. 9 No. 2 (2025)
Publisher : UIR PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/itjrd.2025.18632

Abstract

The industrial revolution has significantly increased greenhouse gas emissions, leading to global warming and climate change, which burdens producers worldwide. In Indonesia, PT United Tractors Tbk, as a major player in the heavy equipment industry, faces challenges in the environmental reporting process due to the use of separate data collection methods between digital and non-digital (manual paper- based), which results in a lack of proper integration among aspects, making it impossible for environmental reporting to be done in real- time and causing difficulties in tracking the reporting data. This research aims to design an intuitive user interface (UI) and a seamless, satisfying user experience (UX) for a mobile-based environmental reporting application using the User-Centered Design (UCD) method, focusing on integrating all aspects of environmental reporting —including water, hazardous waste, non hazardous waste, and air—into a practical mobile platform for the company's environmental staff. The System Usability Scale (SUS) method was then employed to evaluate user satisfaction and acceptance of the developed application. The SUS results from 12 prospective users among the company's environmental staff showed an average score of 89.4, with the lowest score being 82.5 and the highest score being 100, indicating an excellent score and demonstrating that the UI/UX design is highly satisfactory and well-received by users.
Analisis Kualitas Website Pada RSUD Dr. Mohammad Zyn Sampang Dengan Menggunakan Metode Webqual 4.0 Bahamis Ali, Ariqo Sukma; Lukmana Sardi , Indra; Arie Wibowo , Yanuar Firdaus
eProceedings of Engineering Vol. 12 No. 1 (2025): Februari 2025
Publisher : eProceedings of Engineering

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Abstract

Abstrak — Mengikuti perkembangan teknologi, rumah sakit ini mengadopsi penggunaan website sejak tahun 2019 untuk memberikan pelayanan kesehatan online kepada masyarakat. Penelitian ini bertujuan untuk menyelidiki bagaimana kualitas kegunaan, kualitas informasi, dan kualitas interaksi layanan di website RSUD Dr. Mohammad Zyn Sampang mempengaruhi kepuasan dan kepercayaan pengguna. Pengukuran kualitas layanan website menggunakan metode webqual4.0 dengan fokus pada tiga dimensi utama: Usability Quality (kualitas kegunaan), Information Quality (kualitas informasi), dan Service Interaction Quality (kualitas interaksi layanan). Tujuan dari penilitian ini adalah menganalisa tingkat kepuasan pengguna terhadap website RSUD Dr. Mohammad Zyn Sampang serta mendapatkan rekomendasi perbaikan berdasarkan hasil analisis dari Importance Performance Analysis (IPA). Dengan metode WebQual 4.0, tingkat kepuasan pengguna layanan dapat menjadi bahan evaluasi kepada penyedia layanan. WebQual 4.0 mengganti dimensi kualitas situs menjadi dimensi Usability (Kegunaan), Information Quality (Kualitas Informasi), Service Interaction Quality (Kualitas Pelayanan Informasi), dan penambahan satu dimensi yaitu Privacy/Security (Kualitas Keamanan). Berdasarkan pengujian yang dilakukan telah mendapatkan hasil bahwa dimensi Service Interaction Quality dan variable. Kata kunci— Kualitas Kegunaan, Kualitas Informasi, Kualitas Interaksi Layanan, Kepuasan Pengguna, Webqual, IPA
Perancangan User Interface dan User Experience Pencatatan Sikap dan Perilaku Menggunakan Metode User Centered Design Studi Kasus Sekolah Khoiru Ummah 1 st Imam Rifai Kadir Sibali Fakultas Informatika Universitas Telkom Bandung, Indonesia Imamrifai Kadir Sibali, Imam Rifai; Lukmana Sardi , Indra; Adrian, Monterico
eProceedings of Engineering Vol. 12 No. 1 (2025): Februari 2025
Publisher : eProceedings of Engineering

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Abstract

Abstrak - Penelitian ini berfokus pada perancangan dan pengembangan platform antarmuka pengguna (UI) dan pengalaman pengguna (UX) untuk pencatatan perilaku siswa di Sekolah Khoiru Ummah. Sebelumnya, pencatatan perilaku siswa dilakukan secara manual menggunakan Google Form, yang menyebabkan kesulitan dalam melacak dan menganalisis perkembangan siswa secara efektif. Sistem yang dikembangkan bertujuan untuk menyediakan alat yang efisien bagi guru dan orang tua dalam melakukan evaluasi, memasukkan data, dan memprosesnya dengan lebih efektif. Penelitian ini mengikuti metodologi User Centered Design yang menekankan pada pemahaman kebutuhan pengguna, menentukan persyaratan, dan menyempurnakan desain secara iteratif. Sistem akhir kemudian diuji keandalannya menggunakan System Usability Scale untuk mengukur efektivitas, efisiensi, dan kepuasan pengguna. Hasil pengujian menunjukkan skor rata-rata SUS sebesar 73,75 yang menempatkan sistem ini dalam kategori "Baik" atau "Dapat Diterima". Analisis juga mengidentifikasi area yang memerlukan perbaikan, terutama terkait konsistensi sistem dan kemudahan penggunaan. Kata kunci - Tampilan Pengguna, Pengalaman Pengguna, System Usability Scale, Pengujian Kegunaan, Desain Berpusat pada Pengguna
Pengimplementasian LMS Moodle Berbasis Gamifikasi pada AL Lathif Islamic School Sardi, Indra Lukmana; Puspitasari, Shinta Yulia; Selviandro, Nungki
BERNAS: Jurnal Pengabdian Kepada Masyarakat Vol. 6 No. 3 (2025)
Publisher : Universitas Majalengka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31949/jb.v6i3.12877

Abstract

Al Lathif School sebagai salah satu lembaga pendidikan yang berkomitmen terhadap pengembangan kualitas Pendidikan, memiliki kebutuhan dalam mempersiapkan siswa/siswinya untuk dapat bersaing pada kompetisi. Pelatihan dan persiapan kompetisi yang efektif memerlukan pendekatan yang sistematis dan terintegrasi, termasuk materi pelatihan yang relevan, evaluasi berkelanjutan, dan umpan balik yang konstruktif. Dalam kegiatan pengabdian masyarakat ini, akan dikembangkan sebuah Learning Management System (LMS) yang dilengkapi dengan gamifikasi yang diharapkan dapat menjadi salah satu solusi yang dapat membantu sekolah dalam menyediakan pelatihan yang terstruktur, efektif, menyenangkan dan menantang. Untuk memaksimalkaan peran LMS ini, chatbot Telegram akan digunakan sebagai media asisten digital yang membantu siswa dengan memberikan informasi, menjawab pertanyaan, dan memberikan umpan balik secara real-time, sehingga memudahkan komunikasi antara siswa, guru, dan pelatih. Selain pengembangan LMS, kegiatan pengabdian masyarakat juga akan mencakup proses sosialisasi, pelatihan, pendampingan dan monitoring, serta evaluasi. Sehingga, dengan diselenggarakannya kegiatan ini, diharapkan dapat memberikan dampak yang positif dalam membantu pihak sekolah dalam mewujudkan kebutuhannya.
Alum Section Revitalization: Analysis and Redesign of SMK Telkom Bandung Website using Goal-Directed Design Adrianto, Rexcy Putra; Sardi, Indra Lukmana; Saputra, Wahyu Nur
eProceedings of Engineering Vol. 12 No. 3 (2025): Juni 2025
Publisher : eProceedings of Engineering

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Abstract

This study addresses the usability challenges of the alumnimanagement system at SMK Telkom Bandung by redesigningthe platform using the Goal-Directed Design (GDD)methodology. The existing system faced critical issues,including fragmented alumni information, poor interfacedesign, and inefficient manual administrative processes.Through interviews and observations with 30 participants—including students, alumni, parents, and administrativestaff—this research identified key pain points and user needs.The modeling phase developed user personas, goals, mentalmodels, and interaction models to inform the design process.The requirements phase mapped user goals to systemfeatures, which guided the creation of a conceptual model andwireframes during the framework phase.The redesigned alumni platform was evaluated using theSystem Usability Scale (SUS) with 18 participants. The resultsshowed a significant improvement in usability, with the SUSscore increasing from 58.06 to 82.92, surpassing the industrystandard of 68. The new platform resolved key pain points byintroducing a centralized testimonial repository, an alumnidistribution map, and an automated job posting system.Additionally, the administrative dashboard streamlined datavalidation workflows, reducing manual workload andimproving operational efficiency.This research demonstrates how Goal-Directed Designeffectively aligns system functionalities with user needs,resulting in measurable usability improvements. The studyconcludes that the redesigned platform enhances userengagement, optimizes administrative processes, and deliversa more intuitive and efficient alumni management system.Future work is recommended to further refine the job searchfiltering system, improve submission feedback mechanisms,and expand usability testing to a broader user base.Keywords: Alumni Portal, Usability Testing, Goal-DirectedDesign, System Usability Scale, User Experience, WebRedesign, Educational Technology
Exposing Causative Factors on Software Discontinuity using an Elaborative Qualitative Method Gandhi, Arfive; Kusumo, Dana Sulistiyo; Sardi, Indra Lukmana
Journal of Information Systems Engineering and Business Intelligence Vol. 11 No. 2 (2025): June
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.11.2.103-114

Abstract

Background: Software discontinuity due to the inability to accommodate the needs of users is a the significant challenge facing the software development life cycle. This implied that the development team must be capable of producing software with extended lifespan, including the ability to detect outages early, to maintain continuity. Organizations need to determine the contributing and inhibiting factors responsible for discontinuity usage.  Objective: This research aimed to explore the factors that contribute and inhibit the discontinuation of software use in organizations as well as the prevention strategies.  Methods: The summative content analysis technique was used to capture, codify, and classify statements from respondents to discover usage pattern. Data were collected through interview and questionnaire techniques with 10 respondents from various Indonesian companies. The respondents had various sectoral backgrounds in software usage for more than a year. The data collected were compared, contrasted, and synthesized to deliver a holistic pattern among respondents.  Results: The result showed that 10 key factors contributed to software discontinuity, namely Loss of Perceived Usefulness (LUS), Loss of Perceived Ease of Use (LEU), Decreased Effort Expectancy (DEX), Decreased Performance Expectancy (DPX), Social Influence (SOI), Lack of Facilitating Conditions (LFC), Decreased Price Value (DPV), Lack of Habit (LHB), Hedonic Motivation (HDM), and Loss of Perceived Behavioral Control (LBC). The factors were further categorized into three big issues, including Software Usability (LUS, LEU, DEX, and DPX), External Triggers (DPV, SOI, and LBC), and Risk Management after Discontinuity (LFC, LHB, and SOI). Furthermore, the results indicated that nine factors contributed to software discontinuity except HDM with LEU and LUS having weak significance since most respondents stated partial agreement and disagreements.  Conclusion: This research employed a rigorous qualitative method to validate the factors in the proposed software discontinuity model with 10 causative factors. The acquired knowledge is expected to aid organizations or related development units to build software that accommodates user needs, including meeting long-term business targets.  Keywords: Software, Software Discontinuity, Influencing Factors, Qualitative Method
Pemanfaatan Gamifikasi Learning Managament System Dengan MDA Framework Berdasarkan ARCS Model Fathurrahman , Muhammad Wima; Herdiani , Anisa; Sardi, Indra Lukmana
eProceedings of Engineering Vol. 11 No. 4 (2024): Agustus 2024
Publisher : eProceedings of Engineering

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Abstract

Abstrak — Penelitian ini bertujuan untuk meningkatkan motivasi pengguna Learning ManagementSystem (LMS) di Universitas Telkom. Kami menerapkan gamifikasi dengan menggunakan metode MDAFramework yang didasarkan pada model ARCS (Attention, Relevance, Confidence, Satisfaction). Hasilpengujian menunjukkan bahwa pengguna LMS yang mengalami gamifikasi memiliki persepsi yang lebih baikterhadap kemudahan penggunaan, utilitas, dan sikap terhadap teknologi. Peningkatan rata-rata sebesar 0,8dalam semua kategori, membuktikan bahwa gamifikasi dapat meningkatkan motivasi pengguna LMS secara signifikan. Kata Kunci: Learning Management System, gamifikasi,Mechanics-Dynamics-Aesthetics (MDA) framework, AttentionRelevance-Confidence-Satisfaction (ARCS), motivasi pengguna, evaluasi TAM.
Perancangan Rekomendasi User Interface pada Aplikasi Marketplace UMKM Karanganyar Semarak Menggunakan Metode Goal-Directed Design Firjatullah, Muhammad Adam; Sardi , Indra Lukmana; Riskiana, Rosa Reska
eProceedings of Engineering Vol. 11 No. 4 (2024): Agustus 2024
Publisher : eProceedings of Engineering

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Abstract

Abstrak — Aplikasi Semarak merupakan aplikasimarketplace yang memberikan wadah bagi para pelaku UMKMKaranganyar agar dapat mempromosikan produk atau jasanyapada masyarakat global. Berdasarkan hasil wawancara yangdiperoleh dari penyelenggara dan pengguna, hingga saat inimasih terdapat beberapa kebutuhan dan tujuan dariDiskominfo Karanganyar yang belum tercapai. Sehingga akandilakukan pengembangan pada aplikasi Semarak. Rancanganantarmuka merupakan faktor penting dalam prosespengembangan aplikasi. Rancangan antarmuka yang baikadalah yang sesuai dengan tujuan dan kebutuhan pengguna.Maka dari itu dalam penelitian ini dilakukan prosesperancangan antarmuka dengan menggunakan metode GoalDirected Design (GDD), sehingga dapat menghasilkanrancangan antarmuka yang sesuai dengan kebutuhan dantujuan dari pengguna. Setelah rancangan antarmuka dibuat,peneliti melaukan pengujian usability menggunakan SystemUsability Scale (SUS) yang berisi 10 pertanyaan untukmengevaluasi apakah rancangan antarmuka tersebut sudahsesuai dengan kebutuhan pengguna atau belum. Berdasarkanhasil pengujian usability rancangan antarmuka aplikasiSemarak terbukti sesuai dengan tujuan dan kebutuhanpenggunanya, didapatkan hasil pengujian dengan skor ratarata SUS adalah 83,5. Skor tersebut mengalami peningkatansebesar 47,5 dari skor SUS aplikasi sebesar 36. Skor tersebutberada diatas rata-rata skor SUS pada umumnya, sehinggarancangan antarmuka aplikasi Semarak dapatdirekomendasikan sebagai rancangan antarmuka untuk tahappengembangan aplikasi Semarak. Kata kunci— aplikasi semarak, marketplace, antarmuka, goal-directed design, usability, system usability scale.
Applying Process Mining to Analyze Anomalies in Student Registration Wisudiawan, Gede Agung Ary; Sardi, Indra Lukmana
Bahasa Indonesia Vol 17 No 08 (2025): Instal : Jurnal Komputer
Publisher : Cattleya Darmaya Fortuna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54209/jurnalinstall.v17i08.422

Abstract

This study applies process mining to analyze the student course registration process using activity log data from the SIRAMA application. A process model was discovered and evaluated through conformance checking by comparing it with the standard operating procedures (SOP) to detect anomalies. Four key metrics were employed: fitness, precision, generalization, and simplicity. The evaluation results reveal a fitness score of 0.846, indicating that most events in the log are represented by the model, although some transitions remain uncaptured. The relatively low precision score of 0.69531 suggests that the model is overly permissive, allowing many potential paths that never occurred in practice. In contrast, the generalization score of 0.99992 demonstrates that the model is highly robust, capable of representing unseen but valid cases without overfitting. Further audit and analysis identified three anomalous transitions: “Start” directly followed by “DELETE,” “Start” followed by “SIAP REGISTRASI” without prior “ADD,” and “ADD” directly followed by “END.” Expert validation confirmed that these anomalies were not user-driven but caused by technical issues such as delayed log writing (non-atomic transactions) and timestamp overflow errors. To mitigate such anomalies, this study recommends enforcing ACID principles—particularly atomicity—along with strict timestamp validation and automatic correction of invalid log formats. The findings highlight that process mining is not only effective for modeling real-world academic processes but also serves as a diagnostic tool for detecting systematic deviations and improving system reliability
Co-Authors Abdillah, Mgs. M. Fakhri Adrianto, Rexcy Putra Agus Cahya Ananda Yoga Putra Agus Kusnayat Alfian Yulianto Angelina Prima Kurniati Angelino Sandy Kusuma Anisa Hendiawan Anisa Herdiani Arfianto Fahmi Arfive Gandhi Arie Kurniawan Arif Arif Bijaksana Aristyo Hadikusuma Azizi, Nur Fuad Bahamis Ali, Ariqo Sukma Bastomy Bastomy Dana S. Kusumo Dana Sulistiyo Kusumo Dana Sulistyo Kusumo Dana Sulistyo Kusumo Danang Junaedi Edwar Eko Darwiyanto Ema Rachmawati erna febriyanti Faishal Daffa Faris Muhammad Fathurrahman , Muhammad Wima Fazmah Arif Y, Fazmah Febrio Ibrahim Sebayang Febryanti Sthevanie Firjatullah, Muhammad Adam Fitriyani Fitriyani Gede Agung Ary Wisudiawan Giffarinda, Raihan Ekaputra Hadi Kurniawan Sidiq Hani Dika Riani Herdiani , Anisa I Gusti Ayu Chandra Devi Ibnu Asror Isman Kurniawan Jahtra Genio Muhammad Kadir Sibali, Imam Rifai Khusnan Hafidz, Harvian Kridanto Surendro Kusuma Ayu Laksitowening Kusumo, Dana Sulistyo Laksitowening, Kusuma Ayu Lestari, Marinda Endi Markus Bernard1 Moch Arif Bijaksana Mochammad Fahru Rizal Mohammad Yasin Abdul Hafidh Mohd. Fauzy Monterico Adrian Muhammad Almaududi Pulungan Muhammad Bambang Hidayanto Muhammad Fikri Ridhwan Muhammad Rezaldy Muhammad Shalahuddin Aldi Baihaqi Muhammad, Adika Nabila Nanda Widyastuti Nungki Selviandro Nurwibowo, Prigusti Arruum P, Shinta Yulia Prati Hutari Gani Prayogo, Ariq Dary Pristantya, Mayang Rais Hafiyyan Ramanti Dwi Indrapurasih Refanto, Moch Billy Ridho Hadad Rina Pudji Astuti Rizky Wahyu Kurniawati Rosa Reska Riskiana Saputra, Wahyu Nur Shaufiah . Shinta Yulia Puspitasari Sidiq, Hadi Kurniawan Simon Siregar Sri Martini Sri Widowati Stefanus Wisnu Adi Nugroho Sudrajat, Faozan Winandri, Reyhan Rahma Yanuar Firdaus Arie Wibowo Yayan Agustian Yudhono, Efwandha Yustisia Susandi Zian Alfaen