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Musadad "
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PERAN DINAS PERDAGANGAN DAN PERINDUSTRIAN KOTA PEKANBARU DALAM PENGEMBANGAN PASAR BAWAH SEBAGAI OBJEK WISATA BELANJA DI PEKANBARU Citra Alivania Adri; Musadad "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 9: Edisi II Juli - Desember 2022
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Shopping is one of the activities that can be used as a tourist attraction. One object that is used as an icon for shopping tourism in Pekanbaru City is Pasar Bawah. The purpose of this study is to find out what the role of the Pekanbaru City Trade and Industry Office is as a motivator, facilitator and dynamist as well as the obstacles experienced in market development efforts.This study uses qualitative methods with data collection techniques in the form of observation, interviews, and documentation. The results of this study indicate that as a motivator, the agency has indirectly provided encouragement and also an opportunity to improve skills for traders. As a facilitator, the agency only contributes to the provision of land, as well as the construction of roads around the market. As a dynamist, the service routinely provides guidance with managers, but the service does not provide guidance or provide training to traders who are the front line who will directly deal with Pasar Bawah visitors. The biggest obstacle experienced by the department in developing Pasar Bawah as a shopping tourism object in Pekanbaru City is the problem of budget costs. Keywords: The role of the department of trade and industry, development, tourism, shopping, pasar
FAKTOR – FAKTOR YANG MEMPENGARUHI KINERJA KARYAWAN DI RESTURANT ALPHA HOTEL PEKANBARU Maria Devita; Musadad "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 4, No 2: WISUDA OKTOBER 2017
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Performance is the performance of work or work of a worker, and employee performance is a quality result achieved by an employee in performing their duties in accordance with the responsibilities given to him, and This study aims to determine what factors affect the employee's performance in alpha restaurant hotel pekanbaru. And what factors become the dominant factors affect employee performance in alpha hotel restaurant pekanbaru. Factors discussed in this case are individual factors, organizational factors and management factors. This research was conducted from April to August 2017 and located in restaurant alpha hotel pekanbaru. This research design using quantitative method with descriptive approach. Based on the results of research that has been done, that the three factors above do affect employee performance at alpha hotel restaurant Pekanbaru, that is individual factor of organization factor and management factor. And the most dominant factor affecting employee performance in alpha hotel restaurant pekanbaru is individual factor, the need for compensation. Keywords: performance, factors and hotel employees
PELAKSANAAN TUGAS STEWARD DI BATIQA HOTEL PEKANBARU Wina Silvia Agustin; Musadad "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 9: Edisi II Juli - Desember 2022
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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This research is entitled Implementation of Steward Tasks at Batiqa Hotel Pekanbaru. This study aims to find out how the implementation of steward duties at Batiqa Hotel Pekanbaru, besides that what are the obstacles in the implementation of steward duties, and what are the solutions to face obstacles when implementing stewards at Batiqa Hotel Pekanbaru. This research is also a qualitative research method with a descriptive approach used in this study, with data collection techniques used in this study in the form of interviews, document studies, observation. Key informants involved in this research are Chief Steward, Silvermen, and Night Steward. Based on the results of the research, the Implementation of Steward Tasks at Batiqa Hotel Pekanbaru has been going well and according to the Standard Operational Procedure (SOP). But of course there must be obstacles faced by the Steward during the implementation of steward duties at the Batiqa Hotel Pekanbaru such as during inventory, when handling wet waste or handling dry waste, when maintaining the cleanliness of the kitchen area or maintaining cleanliness around the kitchen, when handling utensils, when providing tools. -tools, when cleaning tools, when distributing tools, when caring for tools, when storing tools but the obstacles faced by the steward can be overcome with the best solutions from the steward. Key words: steward, handling and prepare an equipment.
PERSEPSI PENGUNJUNG TERHADAP PRODUK DI PASAR WISATA PASAR BAWAH PEKANBARU Hilda Sari Wardhani; Musadad "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 4, No 2: WISUDA OKTOBER 2017
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

research purposed to get known about (1) how the tourists perception of Pasar Wisata Pasar Bawah in Pekanbaru include variabels of price, packaging, quality (2) effort markeeter to optimize the availability of souvenir products at market tourism Pasar Bawah Pekanbaru city. This research used quantitatif desciptive method to analyze the problems. Samples on this research are 100 samples. Whereas data collection techniques took by observation, questionnaire, and documentation. And data analysis technique used interval distribution method is grouping data into several categories. The result of this research are the dominant is the female visitors with the age range 26-45 years, from other regions in riau Province with income> 3.000.000 and have job of private employee / entrepreneur and the perception of visitors who buy souvenir products at market tourism Pasar Bawah is quite satisfied on the price, packaging of products and the quality. And visitors assess the product souvenir is good.Keywords : Tourist Perception, Product, Shopping Tourism.
PERAN SUPERVISOR DALAM MENGEMBANGKAN SUMBER DAYA MANUSIA DIRESTAURANT SECTION HOTEL ISHINE PEKANBARU Suci Chamiko Putri; Musadad "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 4, No 2: WISUDA OKTOBER 2017
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Human resource development is a business process undertaken to develop the knowledge, skills and abilities of employees. The importance of developing the capabilities of existing employees is very influential in achieving company goals. The role of supervisors is important in developing human resources because supervisors as leaders for their employees are very influential in the implementation of human resource development. This study aims to (1) to determine the role of supervisor in developing human resources in the restaurant section of iShine Hotel Pekanbaru (2) to find out what obstacles for supervisors play a role in developing human resources in restaurant section iShine Hotel Pekanbaru. This research design using qualitative method with descriptive approach, which the researchers will take data from informants who know clearly about the role of supervisor in developing human resources in restaurant section Hotel iShine Pekanbaru.The results showed that the role of supervisors in the restaurant section of iShine Hotel Pekanbaru is instrumental in improving the ability of subordinates, gradual development and handle the decline in the performance of subordinates. Supervisors obstacles in developing human resources in restaurant section iShine Hotel Pekanbaru in general is the lack of budget in training (training), lack of subordinate motivation, and lack of completeness of equipment in the restaurant section.Keywords: Role Supervisor, Human Resources, Human Resource Development, Hotel iShine Pekanbaru
KUALITAS PELAYANAN OBJEK WISATA SANG NILA UTAMA MUSEUM IN PEKANBARU M. Alif Fahri Alrawi; Musadad "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 7: Edisi II Juli - Desember 2020
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This study aims to determine the quality of service obtained at the Sang Nila Utama tourist attraction and to know government efforts in improving the quality of service at the Sang Nila Utama Museum tourist attraction. This study uses a quantitative method with a descriptive approach to describe and explain the situation that occurs by collecting data and information in the field. The key informants in this study were 1 person from the Head of the Sang Nila Utama Museum. In this study, data collection techniques used were questionnaire, interview, observation and documentation. Based on the results of the study, it can be concluded that the Quality of Service in the Main Nila Museum Tourism Object in Pekanbaru City is already good in almost all things, they are Reliability (Reliability), Ressponsivenes (Ressponsivenes), Assurance (Assurance) and than Empathy (Empathy) that refer to the grand theory used on this melakukan about Service Quality at Sang Nila Utama Museum in Pekanbaru City, but there are also some things that are still not good in the quality of service. Keywords: Service Quality, perception, visitors
PELAKSANAAN TUGAS STEWARD DI HOTEL GRAND CENTRAL PEKANBARU Siti Natasha; Musadad "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 7: Edisi II Juli - Desember 2020
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

            Tourism is mega business, not only as a needed but also as a want. In the world of tourism industry, one of the most important is accommodation, therefore in Pekanbaru the Grand Central Hotel is one of hotels that frequently visited. Not only selling rooms this hotel also selling food and beverage service like restaurant, bar, room service. Guest who is visit here are not just for stay overnight, many of them also just visit restaurant, bar or meeting at rooms available at hotel or use ballroom and make celebrate party as birthday or wedding. Therefore with this research the writer wants to describe food and beverage service with main discussion of providing and maintaining equipment for food and beverage department. Through pre-observation it is known that providing and maintaining equipment for service and product is steward in organization under food and beverage department. Continued with observations, interviews and documentation with HRD and Food and Beverage Department especially supervisor steward, and steward. Also writer get some information or data source such as social media and flyers by Grand Central Hotel Pekanbaru. Keywords: Steward, providing and maintaining equipment.
PARTISIPASI MASYARAKAT DALAM PELAKSANAAN WISATA DI DESA WISATA RANTIH SAWAHLUNTO Annisa "; Musadad "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 4, No 2: WISUDA OKTOBER 2017
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Rantih village is the only tourist village in Sawahlunto. Rantih touristvillage is managed and developed by the local community. Therefore, this studyaims to know the form of participation, communities in developing Rantih touristvillage and the encouraging&inhibiting factors of the in participating. This studyuser descriptive qualitative method. The key informant is business ownerscommunity, supporting informant is the headman, heads of organization and othercommunities. Data collection was taken by direct observation, interviews anddocumentation. Data analysis was done with data reduction, data display andconclusion. The result of this study concluded that: 1) The implementation ofbusiness activities by community has runs well althought not completely optimal.2) Implementation of the form of community participation directly, indirect andnon participant. 3) The obstacles include people’s mindset and tourist villageorganization.Key word : Community Participation, Implementation, Tourist village Rantih
Co-Authors Andriani " Annisa " Arvi Yani Citra Alivania Adri Deni Ratna Sari Devita Rahmadhani Dwi Fitria Wulandari Emi Kurnia Putri Erna Yunita Eva Dahlia Nainggolan Hilda Sari Wardhani Hujaimah Daulay Juika Putri M. Alif Fahri Alrawi Maria Devita Melawati " Melliyana Soraya Mita Purnamasari Muhammad Afiky Afnan Naura Athiya Noprika Sestia Yanti Nurhidayah " Ruth Dwitya Hutagalung Sara Ashara Rangkuti Siti Natasha Suci Chamiko Putri Willi Wandira Wina Silvia Agustin