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All Journal Binus Business Review Jurnal Pendidikan Ekonomi & Bisnis SEEIJ (Social Economics and Ecology International Journal) International Journal of Supply Chain Management ProBisnis : Jurnal Manajemen Jurnal Manajemen dan Pemasaran Jasa
Dicky Hida Syahchari
Bina Nusantara University
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Social Sciences Transportation Other

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Effect of Information Technology and Product Quality on Competitive Advantage in the Chemical Industry Syahchari, Dicky Hida; Saroso, Hardijanto; Lasmy, Lasmy; Sudrajat, Darjat; Herlina, Maria Grace
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v9i5.5095

Abstract

The purpose of this study is to analyze the impact of information technology and product quality on competitive advantage in chemical companies in Indonesia. Today, the competitive advantage in the chemical industry has become the principal capital for companies to compete in the global market. Based on previous studies, the authors seldom find research investigating the relationship between information technology and overall product quality with a competitive advantage, especially in the context of chemical companies in Indonesia. That basis is the novelty of this research. This research uses quantitative methods with a sample of 114 chemical companies in Indonesia. The sampling technique uses an intentional random sampling method, and the data analysis uses multiple regression analysis with SPPS 25. The results of this study are information technology, and the quality of the product has a significant positive relationship with the advantage of competitive. This research implies that companies must be able to innovate to continue developing the quality of existing products while maintaining a good strategy in business development. To be able to continue competing in the global market and satisfy the needs of customers. The use of information technology in companies must be more developed to increase competitive advantage.Keywords— Competitive Advantage, Information technology, Product Quality
Building Supply Chain Leaders in Creating Business Performance: A Rasch Model Approach Herlina, Maria Grace; Lasmy, Lasmy; Sudrajat, Darjat; Syahchari, Dicky Hida; Saroso, Hardijanto
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v9i5.5114

Abstract

The logistics and supply chain is an emerging business in the world. As the "network" business process, the supply chain business depends on the critical success factor that is human resources. This research is conducted using the Rasch Model Approach to examine the supply chain employees in the telecommunication industry in Indonesia. The supply chain business performance indicates the overall success of the supply chain employees. One of the employee performances is OCB since OCB has interpersonal impacts. The research results show that supply chain employees with transformational supply chain leaders have higher measure values in organizational citizenship behavior (OCB). Using the Rasch Model Approach, it is proven transformational supply chain leaders can be a leadership strategy in creating supply chain business performance.
Strengthening Service Performance in Indonesian Public Sector Aninda Rahmasari; Maria Grace Herlina; Dicky Hida Syahchari
Binus Business Review Vol. 13 No. 1 (2022): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v13i1.7946

Abstract

Quality service has become increasingly important in the public sector. Government services and their quality requirements are developing in response to changes in customers’ needs and expectations. The primary objective of the research was to strengthen public sector performance. It used a sustainable service view by examining professional public service as a mediating variable of service-oriented competence, socio-emotional ability, and workplace spirituality on sustainable service performance in Indonesia. A structured questionnaire was sent to public sector employees using a non-probability sampling method with convenience sampling. The Structural Equation Modeling (SEM) was used to test the research hypotheses using the SmartPLS version 3.2.9. After assessing the measurement model, the results show that service-oriented competence, socio-emotional ability, and workplace spirituality affect sustainable service performance significantly. Furthermore, the professional public service strengthens the relationship of service-oriented competence, socio-emotional ability, and workplace spirituality on sustainable service performance. It also implies a novel result by demonstrating that professional public service can mediate service-oriented competence, socio-emotional ability, and workplace spirituality toward sustainable service performance. Although hard skills are essential for knowledge of service-oriented competence, the research findings show that soft skills, particularly socio-emotional ability, will assure the public sector’s sustainable service performance. Therefore, soft skill development is very important for enhancing socio-emotional abilities.
Analysis of the relationship of the learning video with students 'understanding of learning materials Yulyani Arifin; Diana Syarifah Permai; Dicky Hida Syahchari; Raharto Condrobimo
Social Economics and Ecology International Journal (SEEIJ) Vol. 5 No. 1 (2021): March
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/seeij.v5i1.7369

Abstract

The aim of the study was to examine the relationship between the relationship between instructional videos and students' understanding of the learning material. Researchers create digital learning materials through video material (VBL), especially math in RPTRA. The researchers used correlation analysis to examine the relationship between the learning material in video form and the level of understanding of the students in the material. The method used by the researcher was to experiment with elementary-level children from various primary schools. Then, based on the experimental results, the correlation analysis test was performed to see the relationship between the student's understanding and the learning material through video. From the results of the assessment, it can be seen that the video material can help the understanding of the students and can also increase the motivation of the students in learning mathematics. Therefore, video learning can help students understand mathematics and help teachers teach mathematics in a more interesting way.
The Role of Social Capital, Social Media Marketing, and Entrepreneurial Orientation in the Success of Small and Medium Enterprises in the Tourism Industry Dicky Hida Syahchari; Maria Grace Herlina; Azizah Omar
Binus Business Review Vol. 14 No. 3 (2023): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v14i3.10352

Abstract

The rapid growth of tourism sector can positively impact the performance of Small and Medium Enterprises (SMEs) in the tourism industry. However, the performance of tourism SMEs largely depends on how many domestic and international tourists arrive in Indonesia. The research aimed to determine the effect of social capital, social media marketing, and entrepreneurial orientation on the performance of tourism SMEs in Greater Jakarta. These indicators were adapted from several previous researchers. The research applied a quantitative approach. The primary data were obtained through interviews and questionnaires from 116 tourism SMEs. Then, the research analyzed the data using a Likert scale and Partial Least Squares-Structural Equations Model (PLS-SEM). The results support the acceptance of all three hypotheses, indicating that social capital, social media marketing, and entrepreneurial orientation significantly impact the performance of SME tourism. The research suggests substantial implications for tourism businesses and policies in Greater Jakarta. Strengthening social capital is essential for SMEs by requiring networking with business partners, suppliers, and local communities. Similarly, promoting marketing through social networks and investing in content strategies, targeted advertising, and collaboration with influencers are necessary. SMEs must apply an entrepreneurial perspective by encouraging innovation, new opportunities, and adaptation. Last, the government and stakeholders must support programs and policies that stimulate the development of these elements that contribute to the growth and sustainability of the tourism sector in the region.
The Role of Leadership and Community Involvement in Sustainable Development Dicky Hida Syahchari; Erik Van Zanten
Binus Business Review Vol. 15 No. 2 (2024): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v15i2.10354

Abstract

Indonesia is an archipelagic nation that has a variety of difficulties when it comes to the delivery of products and services. There are a number of challenges experienced in the field of logistics in Indonesia, including poor transportation infrastructure in a number of different places. Sustainable development is a concept that aims to find a balance between people’s needs now and their ability to meet those needs in the future. The research aimed to identify and analyze the relationship between leadership and community involvement (also known as community participation or engagement) in sustainable development in the shipping industry. The research used the Partial Least Squares-Structural Equation Model (PLS-SEM) with a sample of 103 shipping companies to analyze data. The research results show that leadership positively and significantly impacts sustainable development, confirming the importance of the leader’s role in implementing sustainable practices in company operations. Meanwhile, community involvement  shows a positive but insignificant impact on sustainable development, indicating that the community needs to be reconsidered in the context of sustainable development in the shipping industry. The results also provide information for companies and leaders to strengthen sustainable development efforts by implementing more integrated policies focused on community involvement. Moreover, the research offers a chance to encourage cooperation between industrial actors and local populations. By harmonizing objectives, expectations, and actions, it is feasible to develop projects that strengthen sustainable practices within the ocean freight transportation business and promote the well-being of the communities it interacts with.
Role of Product Innovation and Market Orientation on Business Performance Lasmy, Lasmy; Syahchari, Dicky Hida; Herlina, Maria Grace; Saroso, Hardijanto; Sudrajat, Darjat
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v9i5.5087

Abstract

Micro Small Medium Enterprises (MSME) give the big impact and the main power of many countries include Indonesia. They contribution of Gross Domestic Product (GDP) is bigger than large companies, has a large market share and has a high labour absorption. That fact is a trigger for academics and professionals to conduct research on it, to get more information, understanding and look for what influences the MSME business performance. This study aims to analyse the role of product innovation and market orientation toward business performance of micro small enterprise in food and beverage sector in Jakarta. Data collected through questionnaire and filled by 390 owners of micro small enterprise in food and beverage sector in Jakarta. Meanwhile, for data analysis using Statistical Package for the Social Science (SPSS). This study is quantitative study. The results are both of product innovation and market orientation has a positive effect on business performance
Application of Six Sigma in Quality Control Process at Indonesian Cement Company Sudrajat, Darjat -; Saroso, Hardijanto; Lasmy, Lasmy; Herlina, Maria Grace; Syahchari, Dicky Hida
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v9i5.5090

Abstract

An Indonesian Cement Company is facing the number of product’s defects in the packing process more than 200.000 bags or sacs annually. It is estimated to cause losses more than one billion rupiahs  per year. Therefore, the Six Sigma method was proposed to solve this problem. This study was constitute a descriptive research; whereas based on its strategy, this study was constitute a case study; In addition based on time horizon, this study was constitute a longitudinal study. In the research used DMAIC processes, namely encompasses Define, Measure, Analyze, Improve and Control. The research’s results found that the existing process quality of cement packing in the company is out of control. So that the improvement process is needed by eliminating the causes of its. The main cause that must be a priority in its improvement is the machine (belt-conveyor) condition in the cement packing process. The main solution to prevent the occurrence of the main cause namely by checking the machine (belt-conveyor) before and after shift exchange by using a checksheet periodically. By implementing the Six Sigma method, it is hoped that the cement company can reduce or eliminate the existing waste estimated amount of  one billion rupiah annually
Resource Analysis in Indonesia Textile Industry: “A Development of Industrial Data Analytic Framework” Saroso, Hardijanto -; Lasmy, Lasmy; Syahchari, Dicky Hida; Herlina, Maria Grace; Sudrajat, Darjat
International Journal of Supply Chain Management Vol 9, No 5 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : ExcelingTech

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59160/ijscm.v9i5.5141

Abstract

— The future trend in the field of management is the increasingly applied analytic data in every management decision, both for development and investment. Data submitted by companies are processed and evaluated by investors. However, the calculation pattern that is done is still based on financial analysis. This paper is intended to develop an analytic data framework that can be used by CEOs or investors in managing and valuing an industry. The research methodology used is using historical data in the Company's annual reports for the past five years and calculate it using SEM-PLS. This data is then entered into the analytic data framework and then being evaluated to get the essential resources or critical processes that have a strategic position or value in the industry. This research is using textile industry data. In the textile industry, it is found that the critical strategic resources are raw materials that significantly affect the Company's performance. This key finding is in line with the development of technology in raw material in the textile industry. This analysis method is intended to complement existing financial-based analyses that has been done for a long time. With this new analysis framework, the CEO and Investor will get a new perspective on the industry and take advantage of additional information from its result.
The Influence of Word-of-mouth Advertising and Technological Innovations on The Customer Experience in E-Commerce. Astiti, Nila; Hida Syahchari, Dicky; Agustina Situmorang, Soraya
ProBisnis : Jurnal Manajemen Vol. 15 No. 4 (2024): August-September: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

E-commerce has replaced traditional retail, offering corporations financial savings and giving customers a streamlined experience enhanced by user-friendliness, customization, prompt customer support, and transaction security. Favorable consumer experiences facilitate word-of-mouth (WOM) promotion, which impacts purchasing choices and strengthens brand loyalty. Integrating advanced technologies, like artificial intelligence-powered customization and streamlined mobile applications, enhances consumer experiences, promotes brand loyalty, and facilitates efficient interactions. This research aims to examine the relationship between word-of-mouth advertising, technical innovation, and consumer experience in electronic commerce. The quantitative study methodology included a sample size of 120 individuals from the Greater Jakarta area, with data analysis conducted using SPSS. The findings demonstrate substantial beneficial effects of word-of-mouth (WOM) and technology innovation on consumer experience. The results indicate that e-commerce enterprises should allocate resources towards cutting-edge technology and promote good word-of-mouth to improve consumer experiences and sustain competition. Subsequent investigations should investigate supplementary variables such as service quality, customization, and the omnichannel experience.
Co-Authors Agustina Situmorang, Soraya Aninda Rahmasari Arif Zulkanain Arifin, Yulyani Astiti, Nila Azizah Omar Azizah Omar Condrobimo, A. Raharto Darjat Sudrajat, Darjat Erik Van Zanten Herlina, Maria Grace Lasmy, Lasmy Maria Grace Herlina Saroso, Hardijanto Saroso, Hardijanto - Sudrajat, Darjat - Syarifah Diana Permai