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Journal : Publicness: Journal of Public Administration Studies

Implementasi Program Nagari Swakelola Jaminan Kesehatan Nasioal (SWA-JKN) di Nagari Taram Kabupaten Lima Puluh Kota Nindy Zettira; Hasbullah Malau
PUBLICNESS: Journal of Public Administration studies Vol. 1 No. 1 (2022): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (554.658 KB) | DOI: 10.24036/publicness.v1i1.6

Abstract

Nagari Taram Regulation Number 9 of 2019 concerning Taram Community Health Insurance is a reference in the implementation of the Nagari Swa-JKN Program. This program is given to poor independent communities (PBPU). In its implementation, the Nagari Swa-JKN Program has not been running effectively. This study aims to find the inhibiting factors in the implementation of the Nagari Swa-JKN Program. This study uses a qualitative descriptive research method. This research was conducted in Nagari Taram, Harau District, Lima Puluh Kota Regency. The results of this study indicate that the inhibiting factors in the implementation of the Nagari Swa-JKN Program, Harau District, Lima Puluh Kota Regency, namely (a) human resources of Pelita volunteers who are not qualified (b) no funding sources for Pelita volunteers (c) no supporting infrastructure for Pelita volunteers, (d) the low level of education and public understanding of health insurance, and (e) the decline in community economic activities due to the COVID-19 pandemic.
Faktor Penghambat Balai Besar Pelaksanaan Jalan Nasional Wilayah Sumbar (BPJN) dalam Melaksanakan Pengawasan Pembangunan Jalan di Kecamatan Sijunjung Kabupaten Sijunjung Ake Fernandes; Hasbullah Malau
PUBLICNESS: Journal of Public Administration studies Vol. 1 No. 2 (2022): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (561.74 KB) | DOI: 10.24036/publicness.v1i2.11

Abstract

This study intends to find out the inhibiting factors for the Central Sumatran National Road Implementation Center in Implementing Road Construction Supervision in Sijunjung District, Sijunjung Regency. As for the various problems of supervising actions that are very poorly implemented because there are still many roads with holes, there are still many supervisory deviations such as the work of handling road asphalt in Sijunjung District, Sijunjung Regency so that the results look careless and the supervisory function of the Regional National Road Implementation Center (BPJN) is not optimal. sources such as paving are not perfect so there are cracks and peeling. This research was conducted with a qualitative type with a descriptive method, in determining the informants the researcher used purposive sampling methods and techniques. For data collection techniques, interviews, observations, and documentation were carried out. In testing the validity of the data, the researcher used a method triangulation technique. As for the data analysis technique using data reduction, data presentation, and conclusions. The results showed that the inhibiting factors for the Central Sumatra Regional National Road Implementation in Carrying out Supervision of Road Construction in Sijunjung District, Sijunjung Regency, were the lack of field supervisory personnel and the lack of supervision costs as well as facilities and infrastructure
Efektivitas Penerapan Aplikasi Bursa Kerja Online di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Solok Yulia Khairunnisa; Hasbullah Malau
PUBLICNESS: Journal of Public Administration studies Vol. 1 No. 3 (2022): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (469.597 KB) | DOI: 10.24036/publicness.v1i3.34

Abstract

This study aims to determine the effectiveness of the application of the Online Job Exchange (BKOL) application at the Solok City Investment and One-Stop Integrated Service Office, and the supporting and inhibiting factors in the application of the Online Job Exchange application at the Investment Office and One Stop Services in Solok City. This research was conducted in Solok City using qualitative analysis techniques with descriptive methods withi, interviews,  obserpations and documentation studies. The results of this study indicate that the Effectiveness of the Application of the Online Job Exchange application at the DPMPTSP Solok City according to the indicators, it can be said that three indicators are generally effective including satisfaction with the program, achievement of goals, input and output levels, while overall, target success, input and output levels, and satisfaction with the program in general its implementation has not been effective. The supporting and inhibiting  factors in the Application of the Online Job Exchange Application of the Investment Service One Stop Service in Solok City consist of two, namely internal obstacles in the form of the absence of cooperation between DUKCAPIL and DMPTSP, such as when job introduction officers enter the NIK of unregistered job seekers, and external in the form of low public understanding in the use of this application, it can be seen that there are still job seekers who choose to come to the Solok City DMPTSP office.
Program Pemberdayaan Usaha Mikro di Kelurahan Pasar Ambacang Kota Padang Nadya Vadyla; Hasbullah Malau
PUBLICNESS: Journal of Public Administration studies Vol. 1 No. 3 (2022): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (559.007 KB) | DOI: 10.24036/publicness.v1i3.38

Abstract

The purpose of this study is to analyze the factors constraining the Online Single Submission System (OSS) in the UMKM program in Pasar Ambacang Village, Padang City. The background of this study explains that UMKM is still not developing because there is no review carried out by the Office of the development of UMKM groups in Pasar Ambacang Village, Padang City. This research was conducted using a descriptive qualitative approach. Test the validity of the data with triangulation techniques. Collecting data through interviews, documentation. The data analysis technique that the researcher uses is the manual data analysis procedure (MDAP). The results of the study explain that there are several obstacles experienced by the community related to this OSS policy, namely the community's understanding of technology is still low and there is still a lack of socialization of the OSS system from the kelurahan so that it is necessary to increase socialization by the Pasar Ambacang Village.  thus this OSS system can be used by easy for the people.
Faktor Penghambat Inovasi Pelayanan Si Rancak Berbasis Online dalam Memberikan Pelayanan Prima Kepada Masyarakat Rahayu, Oktavi; Malau, Hasbullah
PUBLICNESS: Journal of Public Administration Studies Vol. 2 No. 4 (2023): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v2i4.116

Abstract

Since the Covid-19 pandemic, everyone including the government has implemented WFH (Work From Home) or working from home. This condition forces people to be able to adapt to new technology and habits so they can continue to live life as they should. Thus, in order to support the smooth running of services to the community, the head of the Padang City population and civil registration service published an online service application called Si Rancak. However, it cannot be denied that there are still several problems or inhibiting factors in providing services to the community. This research aims to explain what are the inhibiting factors of Si Rancak's online-based service innovation to provide excellent service to the community in the Padang City Dukcapil Office. The research method used is qualitative research. The types and sources of data used in this research are primary data and secondary data. Testing the validity of this research data uses source triangulation and method triangulation techniques. The analysis technique is using data reduction, data presentation, and drawing conclusions. The results of this research show that there are internal and external factors that hinder the public's access to the Si Rancak application. Internal factors such as people not having smartphones, not understanding information technology, age factors, educational and employment status, and disabilities. Meanwhile, external factors such as unstable internet network problems.
Keterlibatan Publik dalam Optimalisasi Aplikasi E-Samsat di Kota Padang Eldsando Zheska, Naufal; Malau, Hasbullah
PUBLICNESS: Journal of Public Administration Studies Vol. 3 No. 1 (2024): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v3i1.169

Abstract

This research is motivated by the hope and desire to realize optimal public services in Padang City through the e-Samsat application as a means of providing information regarding motor vehicle taxes. This research aims to assess the extent of optimal service through the e-Samsat application as well as the obstacles that influence the application optimization process. This research adopts a qualitative approach employing descriptive methods. Data gathering involves observation, interviews, and documentation. The validity of the data is assessed through source triangulation, technical triangulation, and time triangulation The data analysis involves methods such as reducing data, presenting findings, and making conclusions. The outcomes indicate that optimizing the e-Samsat application is by providing public space. The elements in this public space are monitoring, participation and accountability. Public space in efforts to optimize e- Samsat has gone quite well, however there are obstacles that have a big influence on this, namely, the quality of human resources, inadequate budget from the Padang City Samsat UPTD.
Implementasi Program Pelayanan Dokumen Kependudukan Secara Online di Nagari Binjai Kacamatan Tigo Nagari Kabupaten Pasaman Sonia Fitri, Yola; Malau, Hasbullah
PUBLICNESS: Journal of Public Administration Studies Vol. 3 No. 2 (2024): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v3i2.170

Abstract

This research describes implementing the online population document service program in Nagari Binjai, Tigo Nagari District, Pasaman Regency. The background of this research is that many people in Nagari Binjai still have not renewed their population documents and still take care of documents directly at the Disdukcapil of Pasaman Regency. The type of research is qualitative with a descriptive approach. Interviews and documentation studies obtained data. This research uses Edward III's theory, which focuses on communication, resources, disposition, and bureaucratic structure. Of the four indicators, three have not run optimally, namely communication, resources, and disposition, while one indicator, namely the bureaucratic structure, has run well. In the communication indicator, the program's implementation has yet to be effective because the community still needs to gain more knowledge of the information conveyed by the online service program organizers. The resources available for implementing the program in Nagari Binjai are minimal, with only one person involved, and financial resources still need a particular budget allocation for this service. The attitude of implementers in the online service program in Nagari Binjai reflects a democratic attitude but still lacks the commitment needed to carry out their duties and functions correctly.
Akuntabilitas Pengelolaan Dana Nagari di Nagari Ulakan Kecamatan Ulakan Tapakis Kabupaten Padang Pariaman Zhalul, Arief; Malau, Hasbullah
PUBLICNESS: Journal of Public Administration Studies Vol. 3 No. 1 (2024): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v3i1.173

Abstract

The purpose of this article is to highlight the management of village funds in Nagar Ulakan based on Permendagri No. 113/2014 on village financial management. The research method used in this study is a descriptive qualitative method. The results show that the management of village funds has only reached the planning stage, while the implementation, administration, reporting, and accountability stages have not been in accordance with the provisions. The main obstacles in village financial management are related to human resources and reporting delays. Efforts made to overcome these obstacles include developing a selection system for lower-level officials, as well as improving education and training. Although the principles of village financial management such as transparency, accountability, and participation have been  ecognized, their implementation has not been effective. Accountability is measured as the obligation to report the management of village funds from beginning to end through periodic reporting. Although Nagari Ulakan refers to Permendagri No. 113 of 2014, the implementation of accountability and transparency of village fund management still needs to be improved.
Optimalisasi Pelayanan Publik di Nagari Sontang Cubadak Kecamatan Padang Gelugur Kabupaten Pasaman Anwar, Ismail; Malau, Hasbullah
PUBLICNESS: Journal of Public Administration Studies Vol. 4 No. 1 (2025): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v4i1.253

Abstract

This study is to describe the optimization of public services in Nagari Sontang Cubadak, Padang Gelugur District, Pasaman Regency. The background of this study is because there are still many people who experience obstacles when accessing services in Nagari Sontang Cubadak. The purpose of this study is to determine the optimization of public services in Nagari Sontang Cubadak and to determine the inhibiting factors for optimizing public services in Nagari Sontang Cubadak. The research method used is a qualitative approach using a descriptive method. Informants in this study were selected using purposive sampling techniques. This study uses data collection techniques in the form of observation, interviews and documentation. This study uses the Hotniar Siringo-ringo theory which focuses on optimization of objectives, alternative decisions, and limited resources. The village government has made three alternative decisions, namely improving the skills and training of officers, providing information boards, and weekly evaluations. However, these three alternative decisions have not been able to overcome the service problems in Nagari Sontang Cubadak as a whole. Factors Inhibiting Service Optimization include limited human resources, limited budget, lack of socialization and information regarding service procedures, lack of training for officers, and low participation in providing input on services.
Evaluasi Program Pelayanan Online Kartu Keluarga, Akta Pencatatan Sipil dan Surat Keterangan Pindah di Nagari Binjai Kabupaten Pasaman Sonia Fitri, Yola; Malau, Hasbullah
PUBLICNESS: Journal of Public Administration Studies Vol. 2 No. 1 (2023): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v2i1.20

Abstract

This study aims to describe the evaluation of the implementation of the online service program for family cards, civil registration deeds and moving certificates in Nagari Binjai, Tigo Nagari District, Pasaman Regency. This research is motivated by the fact that in Nagari Binjai there are still many people who have not updated their population documents and the community is still providing direct services at the Population and Civil Registration Office of Pasaman Regency, the low level of public knowledge of this program, certainty of service time, and inadequate internet network. in performing online services in Nagari Binjai. This type of research is descriptive qualitative research. This data the authors get through interviews and documentation studies. The results of the study indicate that the implementation of the online service program for family cards, civil registration certificates and transfer certificates has been running in Nagari Binjai, but has not been fully effective, efficient in accordance with the predetermined objectives.