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All Journal JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Sistem Cerdas Jurnal Sistem informasi dan informatika (SIMIKA) Journal of Informatics, Electrical and Electronics Engineering
Febi Nur Salisah
Fakultas Sains dan Teknologi Universitas Islam Negeri (UIN) Sultan Syarif Kasim Riau
Aerospace Engineering Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering

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Analisa Manejemen Risiko Sistem Informasi Penjualan Menggunakan Metode Failure Mode Effects and Analysis (FMEA) Syahri, Alfi; -, Megawati; Afdal, M; Nur Salisah, Febi
JATISI Vol 11 No 4 (2024): JATISI (Jurnal Teknik Informatika dan Sistem Informasi)
Publisher : Universitas Multi Data Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/jatisi.v11i4.8438

Abstract

Teknologi informasi telah banyak diterapkan di berbagai perusahaan, salah satunya PT XYZ yang telah menerapkan sistem informasi penjualan atau BEI sebagai otomatisasi proses bisnis perusahaan. Namun pada praktiknya manajemen risiko sistem informasi BEI belum diterapkan dengan baik, masih terdapat kendala dan insiden pengelolaan. Penelitian ini bertujuan untuk menganalisis manajemen risiko sistem informasi ISX dengan menggunakan framework FMEA (Failure Mode Effects and Analysis). FMEA dapat mengidentifikasi risiko berdasarkan tingkat keparahan suatu kejadian, seberapa sering kejadian tersebut terjadi, dan seberapa tinggi tingkat deteksinya. Dari variabel-variabel tersebut akan dihasilkan Risk Priority Number (RPN) yang dapat menentukan prioritas risiko atau permasalahan yang paling kritis. Hasil penelitian ini menunjukkan bahwa sistem ISX mempunyai 2 risiko dengan tingkat sangat tinggi, 1 risiko dengan tingkat tinggi, 1 risiko dengan tingkat menengah, 21 risiko dengan tingkat rendah, dan 5 risiko dengan tingkat sangat rendah. Risiko yang berada pada tingkat yang sangat tinggi dan tinggi merupakan risiko yang diprioritaskan dan perlu mendapatkan tindakan dan pengendalian risiko.
Analysis of The Influence of Trust on User Satisfaction of Mobile Application E-Commerce Using DeLone and McLean Method Amani, Nailul; Megawati, Megawati; Maita, Idria; Nur Salisah, Febi; Marsal, Arif
Jurnal Sistem Cerdas Vol. 8 No. 1 (2025)
Publisher : APIC

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37396/jsc.v8i1.490

Abstract

Lazada is one of the mobile-platform based e-commerce that has more than 100 million downloads. Lazada is an e-commerce site that offers several necessities such as mobile phones or tablets; household appliances, health and beauty, men's and women's fashion, baby and children's equipment, and electronics. User satisfaction is one of the important factors in the success of e-commerce implementation. However, there are still many complaints felt by Lazada application users which have an impact on user trust and satisfaction. Therefore, this study aims to determine the level of user satisfaction and how the trust factor influences user satisfaction on the Lazada mobile application using the DeLone& McLean model by adding the trust variable. Respondents in this study were Lazada application users in Pekanbaru City. This study uses a quantitative approach by distributing questionnaires online and sampling using a purposive sampling technique. The total data collected from 100 respondents was analyzed using the PLS-SEM technique with the help of the SmartPLS 4.0 tool. The results of this study indicate that Information Quality, Trust, and Use have a significant influence on user satisfaction and user satisfaction has a significant effect on trust. Of the 10 hypotheses proposed, four were rejected, namely information quality on trust, service quality on user satisfaction, system quality on user satisfaction, and trust on net benefit.
EVALUASI USER EXPERIENCE PADA APLIKASI WONDR BY BNI MENGGUNAKAN METODE UEQ DAN SUS Lestari, Indah; Saputra, Eki; Afdal, M; Nur Salisah, Febi; Syaifullah, Syaifullah
Jurnal Sistem Informasi dan Informatika (Simika) Vol. 8 No. 2 (2025): Jurnal Sistem Informasi dan Informatika (Simika)
Publisher : Program Studi Sistem Informasi, Universitas Banten Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47080/vksfqm62

Abstract

Wondr by BNI is a mobile banking application in Indonesia designed to support systematic financial management through three main concepts: Insight, Transaction, and Growth. Despite offering advanced features, many users complain about issues such as failed transactions, login difficulties, and slow application response times. This study evaluates the user experience of the Wondr app by combining the UEQ and SUS methods. The UEQ evaluation results show an average score of: attractiveness 1.12; clarity 1.06; efficiency 1.05; accuracy 1.07; stimulation 0.71; and novelty 0.77. Meanwhile, the SUS score of 64.6 falls into category D, “OK” on the adjective scale, and “Marginally Acceptable” on the usability scale—indicating that the app's usability is slightly below the average standard. Overall, users gave positive ratings for clarity, efficiency, accuracy, and stimulation, but attractiveness and novelty still need improvement. To date, no studies have specifically evaluated the UX of the Wondr app by combining the UEQ and SUS methods. This research contributes new scientific insights by demonstrating the app's UX performance and areas requiring improvement.
Evaluasi Kesiapan Calon Mahasiswa Terhadap Teknologi Sistem Pendaftaran Online Dengan Pendekatan Technology Readiness Index Naufal Fikri, R. Adlian; Permana, Inggih; Nur Salisah, Febi; Saputra, Eki; Marsal, Arif
Journal of Informatics, Electrical and Electronics Engineering Vol. 4 No. 4 (2025): June 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jieee.v4i4.2481

Abstract

This study aims to evaluate the technological readiness of prospective students in using the online registration system facilitated by LPSDM Aparatur, employing the Technology Readiness Index (TRI) approach. TRI comprises four key dimensions: Optimism, Innovativeness, Discomfort, and Insecurity, which measure an individual's readiness to adopt new technologies. The research objects are newly enrolled students who registered through the online system provided by LPSDM Aparatur at two partner universities: Universitas Ekasakti and Universitas Nurdin Hamzah. The research uses a descriptive quantitative method with a proportional stratified sampling technique. The sample size of 43 respondents—28 from Universitas Ekasakti and 15 from Universitas Nurdin Hamzah—was determined using the Slovin formula. Data were collected using Likert scale-based questionnaires and analyzed with SPSS version 20 through validity and reliability tests, as well as descriptive statistical analysis. The findings reveal that the overall level of technological readiness is high, with a TRI score of 4.49 for Universitas Ekasakti and 4.36 for Universitas Nurdin Hamzah, both exceeding the threshold for the “high” category (>3.51). Students from Universitas Ekasakti scored highest in the Innovativeness dimension (1.11), indicating a strong tendency to try and adopt new technologies. In contrast, students from Universitas Nurdin Hamzah scored relatively high in negative dimensions, namely Insecurity (1.162) and Discomfort (1.08), suggesting psychological barriers and discomfort in using the online registration system. The study recommends training, socialization, and system simplification to ensure inclusivity and accessibility for users from diverse backgrounds. Academically, this research expands the application of TRI in the context of online-based rural education. Practically, it offers a foundation for LPSDM to develop targeted training and outreach strategies for students in regions with lower readiness levels
Co-Authors Arif Marsal Eki Saputra Indah Lestari, Indah Inggih Permana M Afdal Megawati - Nailul Amani Naufal Fikri, R. Adlian Syahri, Alfi Syaifullah Syaifullah