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Absorption of Vocational High Schools Department of Hospitality in the Field of Housekeeping Fresh Graduates at Four Star Hotels in the City of Bukittinggi Hodril Hodril; Dasep Suryanto
JURNAL PENDIDIKAN DAN KELUARGA Vol 14 No 02 (2022): Jurnal Pendidikan dan Keluarga
Publisher : Fakultas Pariwisata dan Perhotelan Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jpk/vol14-iss02/1070

Abstract

The aim of this study is to determine whether fresh graduates of vocational higher education who major in hospitality need opportunities to work in four-star hotels in Bukittinggi, (2) determining the competence of the workforce for SMK graduates majoring in Hospitality to be accepted into four-star hotels in Bukittinggi City as workers, (3) determining the absorption rate for SMK graduates majoring in Hospitality in four-star hotels in Bukittinggi. The research used qualitative approach using the Exploration method. This research was conducted at the Grand Rocky Hotel and the Novotel Hotel, which are specialized in housekeeping. The number of focuses on hotels to be researched will be grouped only for employees related to the Recruitment and Housekeeping Departmen HR Manager and Executive Housekeeper. The results showed that based on their experience in recruiting prospective employees, it was found that SMK graduates were less diligent, less honest and less disciplined, this was evidenced by their mediocre quality of work, arriving late and leaving early, if given the responsibility to carry out tasks frequently, so that the work is not running well and not on time. Based on the results of interviews, observations and data documentation, an employee for housekeeping must (1) be honest in behavior and speech, admit the mistakes made and able to communicate well, (2) diligent, work seriously, taking high initiative, (3) discipline and responsible. Thus, students majoring in hospitality basically have many job opportunities, but their successful is depend on their performance during their internship period of approximately 4-6 months. Moreover, teachers must instill a diligent, honest, and disciplined attitude in the learning process because the ability to work in housekeeping is not enough to secure a job.
STUDI PEMAHAMAN GOOD GOVERNANCE PADA LINGKUNGAN DPRD KABUPATEN LIMA PULUH KOTA DALAM RANGKA PENGAWASAN PEMBENTUKAN PERATURAN DAERAH Beni Murdani; Dasep Suryanto
CEMERLANG : Jurnal Manajemen dan Ekonomi Bisnis Vol. 2 No. 3 (2022): CEMERLANG : Jurnal Manajemen dan Ekonomi Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (125.774 KB) | DOI: 10.55606/cemerlang.v2i3.228

Abstract

This research is to find out how the understanding of good governance in the DPRD of Fifty Cities Regency is in the context of Supervision of the formation of Regional Regulations. This study used a purposive sampling technique where the researcher selected 9 key informants from different fields and then this research was analyzed by quantitative descriptive. The results of the study show that good governance is basically a concept that refers to the process of achieving decisions and their implementation that can be accounted for together. The importance of understanding good governance is something that must be fulfilled by every member of the DPRD so that the optimization of the supervisory function can run effectively and efficiently. Unproductive in formulating regional regulations, it is necessary to have optimal monitoring and in-depth evaluation of the outputs of regional regulations which will be a reflection of the government in being responsible for the results of these regional regulations. For this reason, it is necessary to have the participation of all stakeholders, including the community.
THE EFFECT OF HIGH PERFORMANCE WORK SYSTEMS ON EMPLOYEE PERFORMANCE WITH WORK ENGAGEMENT AS A MODERATING VARIABLE Dasep Suryanto; Eva Desemberianita; Sugiarti; Djunaedi; Ilham Akbar
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 2 No. 11 (2024): November
Publisher : Adisam Publisher

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Abstract

This research is a quantitative study with an explanatory approach, namely an approach that only relies on previous similar studies as a starting point to find elements of novelty in the research being conducted. The data used in this article is primary data that researchers obtained from the results of distributing questionnaires to 300 PT employees KAI spread throughout Indonesia. The questionnaire contains statements of agree, strongly agree, normal/so-so, disagree, and strongly disagree. The data obtained were analyzed using the smart PLS 4.0 analysis tool. that each variable used in this study has been successfully proven and accepted. This is because the first row of the third table of the Path Coefficients above has a positive relationship direction and a significant influence because it is below the significance level of 0.05, namely 0.035. This is because the higher the performance of the Work System, the easier it is for employees to complete their work. In addition, the next row of the third table of the Path Coefficients above also shows the same intent and purpose where the P-Values ​​are positive and also below the significance level of 0.05, namely 0.007. This is because the more often employees are involved in a job, the more employees become accustomed to challenges and can continue to evaluate themselves so that the results of their work can be better over time. Thus it can be concluded that the first and second hypotheses in this article can be proven and accepted.
Building Employee Performance and Retention Through Transformational Leadership Communication Behavior Via Trust and Motivation: An Analysis of Employees At PT Ace Hardware Indonesia Tbk Dasep Suryanto; Niknik Ahmad Munawar; Crisdina Wempi; Mayang Lalita Ratri
Dinasti International Journal of Digital Business Management Vol. 4 No. 6 (2023): Dinasti International Journal of Digital Business Management (October-November
Publisher : Dinasti Publisher

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Abstract

This study explores the impact of transformational leadership communication behavior at PT Ace Hardware Indonesia Tbk on employee trust, motivation, performance, and retention. A quantitative method was employed by distributing questionnaires to 300 company employees. Data collected from 300 employees at PT Ace Hardware Indonesia Tbk were analyzed using Smart PLS 3. The results indicate that transformational leadership communication behavior significantly influences employee trust, motivation, performance, and retention. Employee trust and motivation also play a significant role as mediators, mediating the influence of transformational leadership communication on employee performance and retention at PT Ace Hardware Indonesia Tbk. These findings depict a complex relationship among variables that mutually affect each other, providing profound insights into the crucial role of transformational leadership communication behavior in fostering positive relationships with employees. The outcomes of this research can serve as a foundation for companies to develop more effective strategies of transformational leadership, with a focus on enhancing employee trust and motivation. Practical implications include implementing leadership practices that strengthen positive relationships with employees. This study also contributes to the development of transformational leadership theory and provides directions for further research. Thus, the research not only benefits companies practically but also contributes to the academic knowledge development in the field of organizational leadership.
Pengaruh Beban Kerja, Perceived Behavioural Control Dan Motivasi Kerja Terhadap Kinerja Pada Anggota Satlantas Polres Bukittinggi Ramlin Manik; Dasep Suryanto
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 6 No. 2 (2019): Juni: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/ekonomika45.v6i2.1200

Abstract

Police performance is particularly concerned with the task of being one professional, objective, proportional, transparent and accountable law enforcement agency to ensure legal certainty and a sense of justice. The task carried out by the Satlantas Polres of Bukittinggi is to coordinate the execution of tasks with the agency or government agencies related to traffic vehicles and highways. Therefore, efforts are needed to improve performance through the study of various factors that are considered to affect the performance of the Bukittinggi police force itself. The research instrument used is questionnaire/questionnaire. The method of analysis used is inferential analysis with path analysis approach. Based on the results of the research and discussion that has been done, the conclusion that can be taken is (1) respondents the majority of male gender, then has a working period of between 11 – 20 years, and the majority education level graduated high school (2) The first hypothesis test results showed that the performance workload variables had a significant positive effect. (3) The second hypothesis testing results show that the Perceived Behavioural Control variable has a positive and significant influence on performance. (4) The third hypothesis testing results showed that the work motivation variables had a positive and significant influence on performance.
Pengaruh Banking Service Quality (BSQ) Terhadap Kepuasan Nasabah Dan Dampaknya Terhadap Loyalitas Nasabah Pada Bank CIMB Niaga Syariah Padang Yulia Nerise Fitriensi; Dasep Suryanto; Adriansyah Adriansyah
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 6 No. 2 (2019): Juni: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/ekonomika45.v6i2.1210

Abstract

This research will advance the Bahia and Nantel's research by studying the impact of Bahia and Natel's BSQ dimensions toward customer satisfaction and its influence on customer loyalty. This study being held in Bank CIMB Niaga Syariah, Padang Branch in West Sumatera Province. 190 respondents had been took as a samples in this study by using convenience sampling method. Primary data had been obtained through questionnaires. Data analysis method which used in this study is Structural Equation Modelling. The findings shows that BSQ's dimensions have a positive and significant impact toward customer satisfaction, moreover customer satisfaction have a positive and significant impact toward customer loyalty. Based on those results, so it been concluded that tangible must have an extra attention in order to increase the customer satisfaction.