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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN DAN WORD OF MOUTH”(STUDI KASUS PROGRAM LANJUTAN DI SBU LP3I GROUP)” PERIODE 2013-2014 Istna Fibriyadi
JURNAL LENTERA BISNIS Vol 5, No 1 (2016): JURNAL LENTERA BISNIS
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v5i1.66

Abstract

The Influence of the quality of service for satisfaction and word of mouth on the further education LP3I Campus Kramat Jakarta. Research is aimed to determine the influence of the quality of service for satisfaction student an continued program LP3I, know the influence of the quality of service for word of mouth students an continued program LP3I, and he knows influence of satisfaction with word of mouth students an continued program LP3I. Data processing the result of this research in a software partial least square (pls) does not need sample in a specified number of, but the amount available recommended was a minimum 35 to 100 respondents (yamit and kurniawan, 2009:213). Each respondent given 59 statement with use likert scale. Based on the results of data processing shows that the quality of service have leverage significant and give a positive response to satisfaction on program LP3I secondary schools. The quality of service have leverage significant and give a positive response to the word of mouth on schooling LP3I an continued program. And satisfaction have leverage significant and give a positive response to the word of mouth on schooling LP3I an continued program.Keywords:the quality of services , satisfaction , word of mouth 
Optimaliasi Teknologi Informasi Dengan Memanfaatkan Microsoft Word Setiawan; Widyatama Fajar; Istna Fibriyadi; Hadi Purnama
Jurnal Pengabdian Masyarakat STIE Surakarta Vol 1 No 2 (2022): Desember 2022
Publisher : Sekolah Tinggi Ilmu Ekonomi Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56456/dimaseta.v1i2.22

Abstract

Seiring dengan Perkembangan era saat ini, Peran teknologi informasi pada dunia pendidikan sangatlah penting. Tuntuan beradaptasi terhadap teknologi di lingkungan Pondok Pesantren Yaa Bunayya yang terletak di Purwakarta dan Kebutuhan peningkatan pengetahuan pengetahuan tentang administratif adalah hal mutlak dalam Pondok Pesantren agar tercipta manajemen tertata rapi, dimana pada setiap laporan memberikan laporan yang bersifat keputusan, maupun bersifat berupa laporan kepada pihak yang menaungi dan berbagai keperluan yang berhubungan dengan informasi tentang Permasalahan yang dihadapi para Guru Pondok Pesantren Yaa Bunayya saat ini Masih Kurang atau belum maksimal dalam penggunaan Aplikasi Microsoft Word. Dengan Kondisi Tersebut Maka Tim Pengabdian Masyarakat memberikan materi pelatihan tentang Optimalisasi Teknologi Informasi Dengan Memanfaatkan Microsoft Word Dengan adanya pelatihan ini bertujuan agar ada peningkatan pengetahuan tentang microsoft word bagi para Guru Pesantren Pondok Pesantren dalam menggunakan perangkat pengolah data (microsoft word) secara optimal yang dapat disesuaikan dengan kebutuhan pondok pesantren yaa bunayya. Keywords: Optimalisasi, Teknologi Informasi, Microsoft Office Word.
Penguatan Kompetensi Literasi Digital Pelajar melalui Pelatihan Konten Kreatif untuk Promosi Pariwisata Lokal Desa Wisata Suryani Suryani; Latifah Latifah; Nurul Giswi Karomah; Istna Fibriyadi; Widiyono Widiyono
Jurnal Penelitian dan Pengabdian Masyarakat Vol. 4 No. 2 (2026): May 2026
Publisher : Yayasan Pondok Pesantren Sunan Bonang Tuban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61231/7e8mr887

Abstract

This community service program aims to improve the digital literacy of students in Bantar Agung Tourism Village, Majalengka Regency, West Java, through training in creative content production as a means of regional promotion. The activity is motivated by the underutilized potential of local tourism in the digital space, as well as the limited skills of students in using social media productively. The methods employed include counseling, hands-on training, and intensive mentoring in creating digital content, such as photography, videography, caption writing, and social media platform management. The participants are junior and senior high school students residing in Bantar Agung Village..The results of the program indicate an increase in participants’ understanding of digital literacy concepts, media ethics, and technical skills in producing engaging and informative creative content 86 %. In addition, participants are able to produce and publish promotional content about the village’s tourism through various digital platforms, thereby contributing to increased visibility of Bantar Agung as a tourist destination. Continuous mentoring has also encouraged the formation of a village youth creator community that actively participates in regional promotion..Thus, this training program not only enhances students’ digital competencies but also generates a positive impact on the development of community-based local tourism potential. This activity is expected to serve as a model for empowering rural students through sustainable and adaptive digital literacy in response to technological advancements
PERAN ENTERPRISE RESOURCE PLANNING EPICOR DALAM MENINGKATKAN PENGELOLAAN UTANG PADA PT. XYZ Istna Fibriyadi; Hesti Rian; Amelia Ananda; Desi Anggraini
DIVERSITY: Journal of Multi Science Linearity Vol. 1 No. 2 (2024): DIVERSITY: Journal of Multi Science Linearity ,February 2024
Publisher : ASIAN PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58738/diversity.v1i2.794

Abstract

This study aims to examine how debt management is implemented and to analyze the role of ERP (Enterprise Resource Planning) Epicor in improving debt management at PT XYZ. Debt management is a crucial aspect in maintaining the financial stability of a company and ensuring smooth relationships with suppliers. The research method used is descriptive qualitative, with data collection techniques including interviews, observations, and documentation. The results of the study show that each division in the company, including Sales, Production Planning and Inventory Control (PPIC), Purchasing, Warehouse, and Finance, plays an important role in the emergence of trade payables. The use of ERP Epicor has proven to facilitate the process of recording debt invoices, monitoring payable status, and scheduling payments systematically and efficiently.
ANALISIS EFEKTIVITAS PENGELOLAAN PIUTANG PADA PT XYZ Siti Aisah; Titik Purwaningtyas; Istna Fibriyadi; Muntasir Muntasir
JURNAL LENTERA AKUNTANSI Vol. 11 No. 1 (2026): JURNAL LENTERA AKUNTANSI, MEI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrakt.v11i1.2412

Abstract

Optimal management and turnover of accounts receivable are essential for PT XYZ, a distribution company that implements a credit sales system, to maintain smooth cash flow. Against this background, this study aims to analyze the effectiveness of accounts receivable management and the analysis of accounts receivable turnover at PT XYZ from 2022 to 2024. The research method utilizes a descriptive quantitative approach with secondary data sources, where data collection methods were conducted through observation, interviews, and documentation. The analysis methods used in this study are the accounts receivable turnover ratio analysis and the average collection period ratio analysis. The results of the study show that the accounts receivable turnover rate of PT XYZ  decreased from 4.59 times in 2022, to 4.09 times in 2023, and further declined to 3.86 times per year in 2024, while the average collection period increased from 80 days to 89 days, and rose again to 95 days. It can be concluded that PT XYZ  has managed its accounts receivable turnover rate effectively, but the average age of receivables has increased annually
THE NEW RULES OF ENTREPRENEURSHIP: HOW TO THRIVE IN AN AI-DRIVEN ECONOMY Aspizain Caniago; Edison Parlindungan; Istna Fibriyadi; Inna Hanarti; Wuly Sudarmi
MANAGER: Journal of Management and Administration Science Vol. 4 No. 2 (2025): MANAGER: Journal of Management and Administration Science, Desember 2025
Publisher : ASIAN PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58738/manager.v4i2.1339

Abstract

The rapid advancement of Artificial Intelligence (AI) is redefining the foundations of entrepreneurship, reshaping business models, workforce structures, and competitive dynamics in the global economy. This study aims to examine the emerging rules of entrepreneurship in an AI-driven economy and to identify strategic capabilities required for sustainable entrepreneurial success. The research employs a qualitative-descriptive approach based on an integrative literature review of recent scholarly works on AI-driven entrepreneurship, business model innovation, process automation, digital economy transformation, and workforce agility. Key sources include contemporary analyses of AI-enabled business model transformation, AI-driven process innovation in startups, and the role of workforce adaptability in sustaining entrepreneurial growth. The findings reveal that thriving in an AI-driven economy requires entrepreneurs to develop five core competencies: AI literacy and data-driven decision-making; business model innovation and digital scalability; process automation and intelligent optimization; workforce agility and continuous learning; and ethical, sustainable AI governance. AI is not merely an operational tool but a strategic infrastructure that lowers entry barriers, accelerates innovation cycles, enhances personalization, and enables predictive strategic management. However, successful AI adoption depends on ecosystem readiness, educational reform, and responsible governance frameworks. The study concludes that the new rules of entrepreneurship are defined by adaptability, technological integration, and sustainability. Entrepreneurs who strategically combine AI capabilities with dynamic organizational learning and responsible innovation are more likely to achieve resilience, competitiveness, and long-term value creation in the Fourth Industrial Revolution.