Garuda - Garba Rujukan Digital

The Impact of Employee Satisfaction on Customer Service Quality in Islamic Bank Alfalisyado Alfalisyado
Jurnal Bingkai Ekonomi (JBE) Vol 5 No 2 (2020): Jurnal Bingkai Ekonomi (JBE)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM) - Institut Teknologi dan Bisnis (ITB) Semarang

The aim of this study is to examine the impact of employee satisfaction on customer service quality. The subject of this research is Islamic banks in Indonesia with two variables are employee satisfaction and customer service quality. The results of this study is shown that there is a relationship between employee satisfaction and customer service quality. The degree of influence of employee satisfaction to customer service quality is 13.1% which mean there are many variables can be determined for the next research.

Analisis religiusitas, halal brand personality dan norma subyektif terhadap keputusan pembelian kosmetik pada Remaja di Kota Purwokerto Muchammad Agung Miftahuddin; Ugung Dwi Aryo Wibowo; Alfalisyado . Alfalisyado
Al Tijarah Vol 6, No 3 (2020): Special Issue Seminar Nasional Manajemen & MADIC 6, 2020
Publisher : Universitas Darussalam Gontor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21111/tijarah.v6i3.5605

This study aimed to examine the influence of religiosity, halal brand personality and subjective norms on the decision to buy cosmetics for adolescents in the city of Purwokerto. The study population was adolescents aged 17-25 years. A sample of 100 people was taken using purposive sampling method. Hypothesis testing was carried out by structural equation modeling (SEM) PLS version 2.0. The results of the analysis indicate that religiosity, Halal Brand Personality and Subjective Norms have a significant effect on cosmetic purchasing decisions among adolescents in Purwokerto.

Efek mediasi Etos Kerja pada Pengaruh Religius terhadap Kesuksesan (kinerja) Bisnis Hengky Widhiandono; Suyoto Suyoto; Alfalisyado Alfalisyado
PROSIDING SEMINAR NASIONAL LPPM UMP Vol 3 (2021): PROSIDING SEMINAR NASIONAL LPPM UMP 2021
Publisher : Lembaga Publikasi Ilmiah dan Penerbitan (LPIP)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (453.241 KB)

Penelitian ini bertujuan untuk menguji efek mediasi etos kerja pada pengaruh religious terhadap kesuksesan(kinerja) bisnis pengusaha UMKM pada masa Pandemi Covid 19 di Banyumas, Jawa Tengah. Populasi yang digunakan dalam penelitian ini adalah pengusaha usaha kecil dan menengah di Banyumas sekitarnya dengan sampel sebanyak 53 pengusaha UMKM dengan menggunakan teknik Accidental Sampling. Analisis yang digunakan adalah Smart PLS (partial Least Square). Berdasarkan analisis PLS-SEM, religius berpengaruh secara positif dan tidak signifikan dapat terhadap Kesuksesan (kinerja) bisnis pada masa epidemi Covid 19. Etos kerja berpengaruh secara positif dan tidak signifikan terhadap Kesuksesan (kinerja) bisnis pada masa epidemi Covid 19, Religius berpengaruh secara positif dan tidak signifikan dapat terhadap etika bisnis pada masa epidemi Covid 19 dan Tidak terdapat efek mediasi Etos kerja pada pengaruh Religius terhadap Kesuksesan (kinerja) bisnis pada masa epidemi Covid 19. Nilai R2 sebesar 0,389 atau 38,9% artinya Kesuksesan wirausaha dapat dipengaruhi variabel kompetensi, religius, dan etos kerja 38,9% sedangkan sisanya 61,1% dipengaruhi variabel lain. Sedangkan etos kerja dipengaruhi oleh religius sebesar 23,6%. Nilai Blind Folding Q2 variabel Kesuksesan kewirausahaan (Y) telah diatas 0 maka dapat dikatakan model baik. Sedangkan nilai model fit sebesar 0,664 artinya bahwa ketepatan model sebesar 66,4%.

Analisis religiusitas, halal brand personality dan norma subyektif terhadap keputusan pembelian kosmetik pada Remaja di Kota Purwokerto Muchammad Agung Miftahuddin; Ugung Dwi Aryo Wibowo; Alfalisyado . Alfalisyado
Al Tijarah Vol. 6 No. 3 (2020): Special Issue Seminar Nasional Manajemen & MADIC 6, 2020
Publisher : University of Darussalam Gontor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21111/tijarah.v6i3.5605

This study aimed to examine the influence of religiosity, halal brand personality and subjective norms on the decision to buy cosmetics for adolescents in the city of Purwokerto. The study population was adolescents aged 17-25 years. A sample of 100 people was taken using purposive sampling method. Hypothesis testing was carried out by structural equation modeling (SEM) PLS version 2.0. The results of the analysis indicate that religiosity, Halal Brand Personality and Subjective Norms have a significant effect on cosmetic purchasing decisions among adolescents in Purwokerto.

Strategi Penguatan Kinerja Umkm Melalui Peran Optimalisasi Financial Teknologi (FINTECH) Ika Yustina Rahmawati; Wida Purwidianti; Tri Septin Muji Rahayu; Retno Dwiyanti; Alfalisyado Alfalisyado
Jurnal Pengabdian Kepada Masyarakat Kalam Vol. 2 No. 2 (2023): Mengedukasi Masyarakat Untuk Siap Menghadapi Tatanan Ekonomi Baru
Publisher : Prisani Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar

This service activity is carried out for UMKM players in the Regency. Banyumas. Based on the survey results, there are two general issues related to empowering MSMEs in Banyumas, namely: alternative access to capital/funds and a lack of capacity for financial management skills among MSME actors. This activity aims to convey insights regarding alternative micro business financing (MSMEs) outside of bank finance and provide insight into Islamic financial literacy. Against this background, follow-up activities on Fintech and Islamic financial literacy were held. Fast-growing fintech will help achieve the three main objectives of the Indonesian financial services sector master plan. (1) Contribution, encouraging accelerated growth of the national economy through optimizing functions in the financial services sector, (2) Resilience, sustainable development driven by good management of financial system stability; (3) Inclusive, namely providing a way of convenience in finance with the aim of improving people's lives for the better in the future. Furthermore, financial literacy is carried out with sharia financial literacy training to provide insight into knowledge, abilities and beliefs that influence attitudes and behavior to improve the quality of decision-making and financial management in achieving a better level of life, develop materials on how to optimize the financing of production activities and direct MSME actors to always operate in accordance with sharia principles.

PENGARUH LINGKUNGAN KERJA, STRES KERJA, DAN DISIPLIN KERJA TERHADAP PERILAKU CYBERLOAFING PADA PEGAWAI DINAS PENDIDIKAN KABUPATEN BANYUMAS Niken Kharisma Pambayun; Hengky Widhiandono; Akhmad Darmawan; Alfalisyado Alfalisyado
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 11 No. 3 (2024): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v11i3.1264

The research conducted by the researchers aimed to analyze the influence of the work environment, work stress, and work discipline on cyberloafing behavior in employees of the Banyumas Regency Education Service. This research is quantitative. The variables of work environment, work stress, and work discipline are independent, while cyberloafing behavior is the dependent variable. The respondents were 87 employees, with a census sampling technique so that the population and research sample were all respondents. Statistical analysis uses SmartPLS 3.0 as a research analysis tool to test validity, reliability, and hypotheses. The research results show that the work environment has a negative and significant influence on cyberloafing behavior, work stress has a positive and significant influence on cyberloafing behavior, and work discipline has a negative and insignificant influence on cyberloafing behavior. In conclusion, special attention is needed to work stress by superiors to reduce the possibility of employee doing cyberloafing behavior.

PENGARUH BEBAN KERJA, DISIPLIN KERJA, DAN IKLIM ORGANISASI TERHADAP KOMITMEN ORGANISASI PERANGKAT DESA SE-KECAMATAN BOJONGSARI KABUPATEN PURBALINGGA Farhan Sofyan Dermawan; Hengky Widhiandono; Suyoto Suyoto; Alfalisyado Alfalisyado
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 11 No. 4 (2024): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v11i4.1416

This investigation examines the impact of workload, work discipline, and organizational climate regarding the village's structural dedication organizational apparatus in the Bojongsari Sub-district. This study method is quantitative to test the relationship between variables. The population in this research was 117 village officials in Bojongsari District. Sampling technique using quota. The data collection instrument used a five-level Likert scale questionnaire. The analysis tool uses Smart PLS. The findings found that workload has a positive impact and has no negative influence on Organisational Commitment. Work discipline has a positive impact on positive but negligible effects are seen on commitment to the organization from the environment and commitment to the company.

Title

Found 7 Documents
Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title Search

Found 7 Documents Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title

Found 7 Documents
Search