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All Journal Journal of Industrial Engineering Management SAINTEK: Jurnal ilmiah Sains dan Teknologi Industri Specta Journal of Technology Abdimas Toddopuli: Jurnal Pengabdian Pada Masyarakat G-Tech : Jurnal Teknologi Terapan Journal of Industrial Engineering and Halal Industries PKM Linggau: Jurnal Pengabdian dan Pemberdayaan Masyarakat Media Abdimas
Noni Oktiana Setiowati
Institut Teknologi Kalimantan
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Public Health Social Sciences Other

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COMPARING USBILITY SATISFACTION OF GOOGLE MEET AND ZOOM MEETING APPLICATION: CUSTOMER SATISFACTION INDEX AND GAP ANALYSIS CASE STUDY AT K UNIVERSITY Noni Oktiana Setiowati; Sigit Rahmat Rizalmi; Muhamad Imron Zamzani; Sena Sukmananda Suprapto
Journal of Industrial Engineering Management Vol 7, No 1 (2022): Journal of Industrial Engineering and Management Vol 7 No 1
Publisher : Center for Study and Journal Management FTI UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33536/jiem.v7i1.1067

Abstract

With the policy of learning from home, the role of information technology become more important. The use of technology in online learning can provide new learning experiences for students. There are several online learning application platforms available and the most popular platforms are Zoom Meeting application and Google Meet. In using the online learning platform, usability aspect is one the most important things. Usability is a measure of the quality of the user experience when interacting with the user-operated device application with the perceived expectations. The purpose of this study is to compare usability satisfaction of Google Meet and Zoom Meeting application using Customer Satisfaction Index (CSI) and GAP analysis. The Customer Satisfaction Index is measured from the five usability aspects of learnability, efficiency, memorability, errors, and satisfaction. Meanwhile, the GAP Analysis is measured based on the perception and expectations of the user of Google Meet and Zoom Meeting application. The result shows that Google Meet has a higher level of usability satisfaction compared to Zoom Meeting application. Google Meet has a usability satisfaction level of 84.29%, meanwhile Zoom Meeting has a usability satisfaction level of 76.67%. The results of GAP analysis on both platforms show that the users made a lot of errors when using Google Meet and find it difficult when using Zoom Meeting application for the first time.
Usability Analysis on the Multitap ABC Standard Keypad and QWERTY Keypad on Mobile Phones based on Time, Errors and Satisfaction Scale Sigit Rahmat Rizalmi; Noni Oktiana Setiowati; Muhamad Imron Zamzani
SAINTEK : Jurnal Ilmiah Sains dan Teknologi Industri Vol. 5 No. 2 (2021): JISTIN Vol 5 No. 2
Publisher : Universitas Katolik Musi Charitas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The use of mobile phone keypads to exchange messages has become a daily activity at this time. Keypad is one of the most widely used input devices compared to other input devices. When typing on a cell phone, users will usually try to type correctly and quickly. The improvements of mobile phone products include a wide variety of physical designs. Keyboard or keypad is one part that does not escape the development. The keypad on the phone is an arrangement of keys containing numbers, letters of alphabet, punctuation marks and certain symbols that are needed. In general, there are two types of cell phone keypads on the market, namely the alphanumeric keypad on the Multitap ABC Standard keypad and the QWERTY keypad. Each type of keypad has a different arrangement of letters and different methods of use. With the development of variations in keypad designs, this study aims to compare the design of the Multitap ABC Standard keypad with the QWERTY keypad on Xiaomi cellphones in order to find usability problems based on time, error and satisfaction scale. The results showed that the usability of the QWERTY keypad is better than the standard ABC multitap keypad in terms of time and error. Based on the time to complete the task, the users completed the task faster using the QWERTY keypad compared to the Multitap ABC Standard keypad. Based on the error rate in completing the task, the users made less errors using the QWERTY keypad compared to the Multitap ABC Standard keypad. Based on the level of satisfaction in using the keypad type, there is no significant difference between two types of the keypads
Pembelajaran Matematika dengan Metode Jigsaw di Panti Asuhan Yayasan Aulia Rahmah Hasnah Balikpapan Utara Noni Oktiana Setiowati; Sigit Rahmat Rizalmi; Amanda Dwi Wantira; Adiek Astika Clara Sudarni; Budiani Fitria Endrawati; Abdul Alimul Karim
Abdimas Toddopuli: Jurnal Pengabdian Pada Masyarakat Vol. 3 No. 2 (2022): Juni 2022
Publisher : Universitas Cokroaminoto Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30605/atjpm.v3i2.1782

Abstract

Panti asuhan merupakan sebuah lembaga sosial yang didirikan untuk mengasuh serta merawat anak-anak yang memiliki latar belakang keluarga yang kurang sempurna diantaranya seperti anak yatim dan/atau piatu dan anak fakir miskin. Panti Asuhan LKSA Amanah Qurrota A’yuni merupakan panti asuhan untuk anak-anak yang berada dibawah naungan Yayasan Aulia Rahmah Hasanah yang mengelola rumah yatim dan dhuafa dan berlokasi di Jl. Batu Ratna KM 11 RT. 11 No. 48 Kelurahan Karang Joang, Balikpapan Utara, Kota Balikpapan, Kalimantan Timur. Saat ini Panti Asuhan LKSA Amanah Qurrota A’yuni sudah merawat 14 anak dengan rentang usia 4-14 tahun. Sayangnya diantara anak-anak tersebut masih ada yang belum sekolah meski usia mereka tergolong dalam usia wajib mengikuti pendidikan dasar. Adapun pendidikan yang selama ini sudah diberikan oleh pihak Panti Asuhan LKSA Amanah Qurrota A’yuni masih dalam bentuk pendidikan karakter, sedangkan untuk pendidikan sains dari pihak panti belum bisa diberikan ke seluruh anak binaannya. Hal ini menjadikan pertimbangan kami untuk melakukan pengabdian masyarakat dengan memfasilitasi anak - anak panti melalui salah satu bentuk pendidikan sains berupa pembelajaran matematika dengan metode jigsaw. Berdasarkan hasil pre-test sebelum pembelajaran dengan metode jigsaw dan post-test setelah pembelajaran dengan metode jigsaw, terdapat peningkatan hasil belajar peserta sebesar 70% dimana hasil nilai rata-rata matematika peserta pada saat pre-test adalah sebesar 40, sedangkan hasil nilai rata-rata matematika peserta pada saat post-test adalah sebesar 68, sehingga dapat disimpulkan bahwa implementasi metode jigsaw yang telah dilakukan dalam pembelajaran matematika pada Panti Asuhan LKSA Amanah Qurrota A’yuni dapat meningkatkan hasil belajar peserta. Kata kunci: Yayasan, Matematika, Penddikan, Metode Jigsaw, Hasil belajar
Measuring Performance Using Balanced Scorecard: Case Study at SP Aluminium Yogyakarta Noni Oktiana Setiowati; Siti Husna Ainu Syukri
Journal of Industrial Engineering and Halal Industries Vol. 2 No. 1 (2021): Journal of Industrial Engineering and Halal Industries (JIEHIS)
Publisher : Industrial Engineering Department, Faculty of Science and Engineering, UIN Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jiehis.2653

Abstract

Abstract Small and medium enterprises (SME) have become the backbone of Indonesia domestic economy and accountable for Indonesia Gross Domestic Product (GDP). Yogyakarta is known for many metal casting SMEs including SP Aluminium which produce household appliances and crafts. The competition between SMEs that continues to increase will require company performance measurements that are not only based on financial aspects, but also emphasize the balance of other aspects such as the Balanced Scorecard method. Currently, many SMEs such as SP Aluminium have never carried out performance measurements outside financial aspects, while non-financial aspects are also important for business development. The objective of this study is to measure SP Aluminium performance using Balanced Scorecard. The results showed that for the Financial Perspective, SP Aluminium had exceeded ROI and Profit Margin targets, but the Revenue Growth Indicator only reached the company target in 2013. For the Customer Perspective, Customer Profitability had exceeded the target and keeps increasing, but Customer Growth sharply decreased in 2015 and didn’t reach the company target. There are 3 indicators who meet the company target on Internal Business Process Perspective: Product Innovation, Operation Process, and After-sales Process. Meanwhile another indicator, Defective Product Ratio did not meet the company’s target. For Learning & Growth Perspective, Employee Productivity had exceeded the company target since 2013. Meanwhile for Employee Satisfaction indicator, 76,40% of the employees were satisfied working in SP Aluminium. But Work Accident indicator needs more attention because the measurements result showed that the accidents occurred in the company always increased every year and far exceeded the set target. Keyword: SME, Balanced Scorecard, Performance Measurement
Application of Root Conflict Analysis (RCA+) to Identify Contradiction in Manufacturing Process Faishal Arham Pratikno; Muhamad Imron Zamzani; Noni Oktiana Setiowati
G-Tech: Jurnal Teknologi Terapan Vol 7 No 2 (2023): G-Tech, Vol. 7 No. 2 April 2023
Publisher : Universitas Islam Raden Rahmat, Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (324.776 KB) | DOI: 10.33379/gtech.v7i2.2448

Abstract

The presence of defects is a sign that the level of quality is not good enough. In this paper, we will discuss root cause analysis in the manufacturing process. In addition to analyzing the root of the problem, there are usually conditions called contradictions. Contradiction means a condition in which positive and negative effect simultaneously occur at the same time. Therefore, the Root Conflict Analysis (RCA+) has been adopted to find the root cause of the problem and at the same time identify the contradictions. Implementation of this method is carried out on the drilling process of composite fiber-reinforced plastic (CFRP). Based on the results, it was found that there are 3 causes of problems in the drilling process, high cutting speed, high feed rate and large point angle. As well as found several contradictions, regarding drilling productivity, tool temperature, thrust force during the process and drill burr.
Peningkatan Keterampilan Melalui Pembelajaran Non Akademik Pada Yayasan Aulia Rahmah Balikpapan Budiani Fitria Endrawati; Adiek Astika Clara Sudarni; Noni Oktiana Setiowati; Ananda Risky Iriswandi; Daniel Bedha Mache; Darma Catur Kurniawan; Ayumi Devidhavyasa; Noor Halidah
Media Abdimas Vol 1 No 3 (2022): Jurnal Media Abdimas Vol 1 No 3 Bulan November 2022
Publisher : Universitas Persada Indonesia YAI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (305.541 KB) | DOI: 10.37817/mediaabdimas.v1i3.2557

Abstract

Yayasan Aulia Rahmah Hasanah merupakan Yayasan yang mengelola rumah yatim dandhuafa, dimana Yayasan ini merupakan panti asuhan yang masih memiliki standar pendidikan danketerampilan yang masih rendah. Pengabdian masyarakat ini bertujuan untuk meningkatkanketerampilan anak-anak Panti Asuhan Yayasan Aulia Rahmah Hasanah dengan melakukankegiatan membuat kerajinan tangan, seperti membuat gelang dari monte, gantungan kunci dariyakult, tasbih dari monte, tempat pensil dari stik es krim dan botol bekas, gantungan kunci darimonte, pigura dari stik es krim dan kalung dari monte. Pelaksanaan dari kegiatan pengabdianmasyarakat ini menggunakan metode klasikal yaitu dengan cara membuat kerajinan tangan secaralangsung. Hasil dari kegiatan pengabdian masyarakat ini adalah banyak anak-anak Yayasan yangbelum mengetahui cara membuat kerajinan tangan, hal ini disebabkan mereka belum memilikiketerampilan dalam membuat kerajinan tangan. Keseluruhan kegiatan pengmas yang dilaksanakanini, dapat meningkatkan keterampilan anak-anak Panti Asuhan Yayasan Aulia Rahmah Hasanahmelalui kegiatan membuat kerajinan tangan. Anak-anak Panti Asuhan Yayasan Aulia RahmahHasanah dapat membuat produk dari seluruh rangkaian kegiatan pengmas ini
Assessment of Students Satisfaction with Online Learning Experiences during the COVID-19 Pandemic: Customer Satisfaction Index and Importance Performance Analysis: Case Study at Institut Teknologi Kalimantan Noni Oktiana Setiowati; Abdul Alimul Karim; Eka Krisna Santoso
SPECTA Journal of Technology Vol. 6 No. 2 (2022): SPECTA Journal of Technology
Publisher : LPPM ITK

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (400.862 KB) | DOI: 10.35718/specta.v6i2.477

Abstract

As COVID-19 has became a pandemic, all universities have been switched their learning methods into online classes. This new learning method certainly affects the conventional learning students, including two of six effective learning indicators according to Directorate General of Higher Education are no longer directly related to university namely students’ activities/behaviour and learning climate. This research aims to measure the student satisfaction with online learning experiences during the COVID-19 pandemic at Institut Teknologi Kalimantan (ITK) using Customer Satisfaction Index (CSI) based on those six indicators. Importance Performance Analysis (IPA) was used to determine the most important attributes which affected the measured satisfaction or dissatisfaction. The results of this study shows that students at ITK have satisfaction level of 74.79 % who fall into the Satisfied category, this number shows that the implementation of online lectures at ITK had met students’ expectations. The result of attribute mapping using IPA method shows that the students’ disatisfaction mostly come from one item at learning climate indicator that stated about studying comfortably and conducively at home, it means that the students cannot concentrate when taking online lectures at home. Fortunately, the rest of important attributes had met students’ expectations. Keywords: COVID-19, Student satisfaction, CSI, IPA, ITK, Online lectures, Learning climate
PEMELIHARAAN DAN PENGEMBANGAN FASILITAS WISATA BAGI KENYAMANAN PENGUNJUNG PANTAI SERAYA BALIKPAPAN Hijriah .; Ajeng Nugrahaning Dewanti; Arini Anestesia Purba; Noni Oktiana Setiowati; Ganang Sianturi; Desy Fitriani; Steven Deanova
PKM Linggau: Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol. 3 No. 1 (2023): Jurnal PKM Linggau (Jurnal Pengabdian dan Pemberdayaan Masyarakat)
Publisher : LP3MKIL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55526/pkml.v3i1.464

Abstract

Mempertahankan layanan pariwisata berupa pemeliharaan fasilitas merupakan faktor yang sering diabaikan dalam mengembangkan destinasi pariwisata. Pihak pengelola lebih fokus pada pengembangan untuk mendatangkan dan menarik minat pengunjung. Hal tersebut disebabkan karena faktor pemeliharaan fasilitas cenderung akan mengeluarkan biaya daripada memperoleh keuntungan jika dibandingkan dengan upaya pengembangan fasilitas. Pengabdian ini bertujuan untuk mengingatkan pentingnya Upayapemeliharaan dan pengembangan fasilitas wisata bagi kenyamanan pengunjungPantai Seraya Balikpapan. Metode yang digunakan adalah metode sosialisasi observasional berupa ceramah dan diskusi. Melalui sosialisasi yang efektif, warga dapat memahami manfaat dan dampak positif yang dapat dihasilkan oleh pembangunan, pemeliharaan dan pengembangan fasilitas penunjang di objek wisata. Hasil kegiatan menunjukkan bahwa terjadi peningkatan pemahamanwarga sebesar 40.6% setelah diberikan materi sosialisasi . Diharapkan dengan adanya kegiatan ini dapat mengubah perilaku warga terhadap fasilitas wisatasehingga dapat mengetahui, memahami dan mengimplementasikan pemeliharaan serta pengembangan fasilitas untuk menjaga kelestarian sarana prasarana objek wisata Pantai Seraya.
Co-Authors Abdul Alimul Karim Adiek Astika Clara Sudarni Ajeng Nugrahaning Dewanti Amanda Dwi Wantira Ananda Risky Iriswandi Arini Anestesia Purba Ayumi Devidhavyasa Daniel Bedha Mache Darma Catur Kurniawan Desy Fitriani Eka Krisna Santoso Endrawati, Budiani Fitria Faishal Arham Pratikno Ganang Sianturi Hijriah Hijriah Muhamad Imron Zamzani Noor Halidah Sigit Rahmat Rizalmi Siti Husna Ainu Syukri Steven Deanova Suprapto, Sena Sukmananda