Article Per Year (5 Year)
p-Index From 2021 - 2026
3.247
P-Index
This Author published in this journals
All Journal Jurnal Studi Manajemen dan Bisnis PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Penentuan harga obligasi dan teori tingkat bunga Jurnal Abdidas Jurnal Manajemen Sains dan Organisasi (JMSO) GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Media Bina Ilmiah DEVOTE: Jurnal Pengabdian Masyarakat Global Jurnal Ekonomika Manajemen Dan Bisnis Jurnal Ekonomi Pembangunan, Manajemen & Bisnis, Akuntansi Jurnal Penelitian dan Pengabdian Masyarakat Jurnal Ekonomi, Manajemen, Akuntansi
Solikah Nurwati
Universitas Palangka Raya
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

Published : 21 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 21 Documents
Search

 1   2   3 
PENGARUH KEMUDAHAN PENGGUNAAN DAN PERSEPSI RISIKO TERHADAP LOYALITAS PENGGUNA APLIKASI INVESTASI REKSADANA ONLINE DENGAN KEPUASAN PENGGUNA SEBAGAI VARIABEL MEDIASI PADA MAHASISWA UNIVERSITAS PALANGKA RAYA Pebri Rahman; Muhammad Afrizal; Solikah Nurwati
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 13 No. 7 (2026): 2026 Juli
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v13i7.1011

Abstract

This study aims to analyze the influence of perceived ease of use and perceived risk on the loyalty of online mutual fund investment application users, with user satisfaction as a mediating variable among students of Universitas Palangka Raya. This study uses a quantitative approach with a survey method involving 201 respondents selected through purposive sampling and proportionate stratified random sampling techniques. Data are collected through questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS software. The results show that perceived ease of use has a positive and significant effect on user satisfaction (p = 0.000). Perceived risk also has a positive and significant effect on user satisfaction (p = 0.012). Furthermore, perceived risk has a positive and significant effect on user loyalty (p = 0.006), while user satisfaction has a positive and significant effect on user loyalty (p = 0.009). However, perceived ease of use does not have a significant direct effect on user loyalty (p = 0.614). The mediation analysis shows that user satisfaction mediates the effect of perceived ease of use on user loyalty, but does not mediate the relationship between perceived risk and user loyalty. These findings indicate that user satisfaction plays an important role in building user loyalty toward online mutual fund investment applications. Therefore, service providers need to improve ease of use, system security, and service quality to enhance user satisfaction and maintain user loyalty.
Co-Authors Achmad Syamsudin Adityo Yudho Saputro Afriardi Budiari Pratama Alfarinda Asa Suharna Ani Mahrita Anike Retawati ayu firnanda Beatrika, Jelly Bella Frista Berlianti, Septiani Cristian Danur Saputra Deddy Rakhmad Hidayati Desiva Amalia Desiva Amalia Efrandi, Raendra Eka Indra Kusuma Ekklesia Evanggelion Eko Agus Nadhif Evanggelion, Ekklesia Jelly Beatrika Jessica Septiana Harto Jodie, Jodie Katarina Rani Rajagukguk Margaretha, Yolanda Meiggi Putra Metri Metri Muhammad Afrizal Mutmainah Mutmainah Nia Adelina Br Bangun Noorjaya Nahan Novia Putri Nurmaya Sari Batubara Okta Malinda Oktami Nabella Tanjung Pebri Rahman Peridawaty Peridawaty Pretti Raendra Efrandi Rahmawati Budi Mulyani Rahmiati Rahmiati Resa Purna Susanti Rita Sarlawa Rita Sarlawa Rita Sarlawa Santi Wati Septiani Berlianti Soma Ramadhan Soma Ramadhan Sri Lestari Hendrayati Sri Mujiati Ulfah Suprayitno Suprayitno syamsuri syamsuri Ulfah, Sri Mujiarti Vina Aida Tria Vina Aida Tria Violly Yuzico Vira Saskia Yolanda Margaretha Yudho Saputro, Adityo Zainal Firdaus Wardhana