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The Influence of Employer Branding and Compensation on Employee Retention with Job Satisfaction as a Mediating Variable (A Study at Klinik Utama Mata Rawat Jalan Kepanjen Eye Center) Olivia Carolina Angga Setyorini, Theresia; Respati, Harianto; G. Sumarsono, Tanto
Efisiensi: Jurnal Penelitian dan Pengembangan Ilmu Manajemen Vol. 1 No. 3 (2025): Efisiensi: Jurnal Penelitian dan Pengembangan Ilmu Manajemen (Maret 2025 - Mei
Publisher : Yayasan Inovasi Akademi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63217/efisiensi.v1i3.174

Abstract

Employees are essential assets in the operation of healthcare facilities and play a crucial role in a company's success. Kepanjen Eye Center (KECE) faces challenges in retaining high-quality employees amid intense competition. This study aims to analyze the influence of employer branding and compensation on employee retention, with job satisfaction as a mediating variable. This research adopts a quantitative approach using a survey method. Data were collected through questionnaires distributed to 108 KECE employees and analyzed using path analysis. The results show that employer branding and compensation significantly influence job satisfaction. Job satisfaction also has a significant impact on employee retention and mediates the relationship between employer branding, compensation, and employee retention. In other words, strong employer branding and fair compensation enhance job satisfaction, ultimately leading to higher employee retention at KECE. In conclusion, effective employer branding strategies and a fair compensation system are crucial in creating a positive work environment and improving employee satisfaction and retention.
The Determinant Of Auditor Career Survivability Adopting The Blockchain Technology Deny Nitalia Mindrawati; Grahita Chandrarin; Harianto Respati
Brilliant International Journal Of Management And Tourism Vol. 4 No. 1 (2024): Brilliant International Journal Of Management And Tourism
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v4i1.2758

Abstract

This empirical study examined the influence of the auditor perspective on the supportive factors of blockchain technology adoption and the implication on auditory career survivability. The current research population consisted of all auditors in Indonesia, 6.034 individuals. The researchers used the Slovin formula to take 375 respondents. The researchers analyzed the obtained data with a validity test, reliability test, and path analysis. The results found the perception of the auditor about the positive and significant influencing factors toward the blockchain technology adoption and survivability of the auditor's career. Blockchain technology adoption could not moderate the survivability of an auditor's career. The current research novelty dealt with the examined variables, from the qualitative study. Then, the researchers developed the research into quantitative research to provide significant evidence.
The effect of self-efficacy and work discipline on Indonesian police officers's performance: The mediating role of work environment: Pengaruh efikasi diri dan disiplin kerja terhadap kinerja aparat kepolisian: Peran mediasi lingkungan kerja Nur Aulia; Harianto Respati; Boge Triatmanto
Keberlanjutan : Jurnal Manajemen dan Jurnal Akuntansi Vol. 9 No. 2 (2024): Keberlanjutan
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/keberlanjutan.v9i2.y2024.p162-173

Abstract

This study analyzes the effect of self-efficacy and work discipline on police officers' performance, with the work environment as a mediating variable. Ordinary least square (OLS) is used to examine both direct and indirect relationships among variables. The study was conducted at the Resort Police in Sidoarjo. The results show that self-efficacy and work discipline significantly affect the work environment and performance. Furthermore, the work environment partially mediates the relationship between self-efficacy and work discipline on performance, indicating that a supportive environment strengthens the impact of individual factors on performance. These findings imply that enhancing self-efficacy and discipline alone is not sufficient. Efforts to create a positive work environment are equally important. It is recommended that police institutions provide regular training to build self-efficacy, enforce clear discipline policies, and improve the quality of the work environment to optimize overall performance.
FAKTOR-FAKTOR YANG BERPENGARUH TERHADAP KEPUTUSAN KONSUMEN DALAM MELAKUKAN PEMBELIAN SECARA ONLINE DI TOKO RAHMASASA COLLECTION PONOROGO Millati, Rima; Respati, Harianto; Haryanto, Sugeng
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 8 No 3 (2024): Edisi September - Desember 2024
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v8i3.4612

Abstract

Belanja online telah menjadi pilihan utama bagi banyak pelanggan di era digital yang semakin maju, menawarkan kenyamanan dan aksesibilitas yang belum pernah ada sebelumnya. Namun, bengan banyaknya pilihan, penting bagi pelaku bisnis untuk memahami faktor-faktor yang mempengaruhi keputusan konsumen dalam melakukan pembelian. studi ini bertujuan untuk menganalisis pengaruh harga, kualitas produk, dan variasi produk terhadap keputusan konsumen dalam membeli secara online di toko koleksi rahmasasa, ponorogo. Pelanggan Toko Koleksi Rahmasasa diberikan kuesioner untuk diisi sebagai bagian dari pendekatan penelitian analisis kuantitatif. Temuan studi menunjukkan bahwa tiga faktor kunci sangat mempengaruhi keputusan konsumen: harga, keragaman produk, dan kualitas. Telah ditetapkan bahwa, dari ketiga hal tersebut, penetapan harga memiliki pengaruh terbesar. Hasil ini menunjukkan bahwa untuk menarik perhatian konsumen, metode pemasaran yang efektif harus mempertimbangkan harga yang kompetitif, menawarkan barang berkualitas tinggi, dan menawarkan variasi produk yang dapat diterima. studi ini memberikan wawasan berharga bagi pemilik bisnis dalam merumuskan kebijakan yang dapat meningkatkan kepuasan pelanggan dan kesetiaan konsumen di era digital.
Pengaruh Customer Trust dan Customer Satisfaction Terhadap Brand Loyalty Melalui E-WOM Abdul Hamid; Mokhammad Natsir; Harianto Respati
SKeTsa Bisnis (e-jurnal) Vol 9 No 1 (2022)
Publisher : Universitas Yudharta Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35891/jsb.v9i1.2800

Abstract

(English Version) In the midst of the times, the competition is very tight, making the company trying to maintain its business continuity. So, producers should seek various ways to maintain customer satisfaction and loyal customers to AFB Advertising. The type of research used is explanatory research. The population in this study is AFB Advertising customer. The sample technique used purposive sampling as many as 105 people as respondents. This study uses a questionnaire as a data collection instrument whose results will be analyzed using the Structural Equation Model (SEM) equation model with path analysis. The results of his research show that: (1) Customer trust and customer satisfaction have a significant effect on brand loyalty through E-WOM which has an E-WOM beta coefficient value of (α = 0.05). (2) Customer trust is determined by trusting belief and trusting intention. Then, customer satisfaction is determined by service quality, personal selling and complaint handling. However, E-WOM is determined by intensity, valence of opinion and content. Brand loyalty is determined by information sharing, positive information, Friend recomendation, and continuing purchase. Then, Brand Loyalty affects Share Information. (Versi Indonesia) Di tengah perkembangan zaman persaingan sangat ketat menjadikan perusahaan berupaya untuk mempertahankan kelangsungan bisnisnya. Sehingga produsen harus mengupayakan berbagai cara untuk menjaga kepuasan konsumen dan pelanggan yang setia terhadap AFB Advertising. Jenis penelitian menggunakan penelitian eksplanatori dengan populasi dari customer AFB Advertising. Teknik sampel menggunakan purposive sampling sebanyak 105 orang sebagai responden. Penelitian ini menggunakan kuesioner sebagai instrumen pengumpulan data yang hasilnya akan dianalisis dengan menggunakan model persamaan Structural Equation Model (SEM) dengan Path Analysis. Hasil penelitiannya menunjukkan bahwa: (1) Customer Trust dan Customer Satisfaction berpengaruh signifikan terhadap brand loyalty melalui E-WOM memiliki nilai koefisien beta E-WOM sebesar (α = 0,05); (2) Customer trust ditentukan oleh Trusting Belief dan Trusting Intention, Customer Satisfaction ditentukan oleh service quality, personal selling dan complain handling serta E-WOM ditentukan oleh Intensity, Valence Of Opinion dan Content kemudian Brand Loyalty ditentukan oleh Share Information, Say Positif Things, Recommended Friends dan Continue Purchasing. Brand Loyalty berpengaruh terhadap Share Information.
Sustaining Performance Amid Structural Pressure: The Paradox of Reward and Motivation among Village Officials Puguh Wijayanto; Harianto Respati; Mokhamad Natsir
Journal of Multidisciplinary Science: MIKAILALSYS Vol 4 No 3 (2026): Journal of Multidisciplinary Science: MIKAILALSYS
Publisher : Darul Yasin Al Sys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/mikailalsys.v4i3.11887

Abstract

Village officials’ performance is critical to effective local governance and public service delivery. This study examines the effects of job placement, rewards, and work motivation on the performance of village officials in Jiwan District, Madiun Regency. A quantitative research design was employed, involving all 95 village officials from 14 villages through saturated sampling. Data were collected using a five-point Likert-scale questionnaire and analysed through multiple linear regression in SPSS after the relevant model assumptions were assessed. The results demonstrate that job placement, rewards, and work motivation each have a positive and significant effect on village officials’ performance. Rewards emerged as the dominant predictor, underscoring the importance of recognising officials’ contributions through financial and non-financial forms of appreciation. Collectively, the three predictors significantly explain 50.3% of the variation in performance, while the remaining 49.7% is attributable to factors outside the model. These findings extend the public-sector human resource management literature by demonstrating the combined importance of appropriate placement, equitable rewards, and sustained motivation in strengthening performance at the village-government level. The study highlights the need for village governments to implement integrated, transparent, and merit-based human resource policies that promote professional, responsive, and performance-oriented officials while improving the quality of public service delivery.