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All Journal JPKMI (Jurnal Publikasi Kesehatan Masyarakat Indonesia) Jurnal Kreativitas PKM Jurnal Sehat Mandiri The Indonesian Journal of Health Science Jurnal Aisyah : Jurnal Ilmu Kesehatan Jurnal Kesehatan Tambusai Dinamika Kesehatan: Jurnal Kebidanan dan Keperawatan Jurnal Keperawatan Sehat Mandiri
Wira Heppy Nidia, Wira Heppy
Politeknik Kesehatan Kemenkes Padang
Humanities Dentistry Education Environmental Science Health Professions Medicine & Pharmacology Neuroscience Nursing Public Health Veterinary

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Journal : Jurnal Aisyah : Jurnal Ilmu Kesehatan

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Nurses’ Caring Behaviour and Covid-19 Patient Satisfaction at RSUP Dr. M. Djamil Padang Fadriyanti, Yessi; Astuti, Verra Widhi; Nidia, Wira Heppy; Renidayati, Renidayati
Jurnal Aisyah : Jurnal Ilmu Kesehatan Vol 9, No 2 (2024): September
Publisher : Universitas Aisyah Pringsewu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30604/jika.v9i2.2489

Abstract

This research is quantitative research, with a cross sectional study approach. This study aims to analyze the independent variable, namely the caring behavior of nurses, and the dependent variable, namely the satisfaction of Covid patients at RSUP Dr.M. Djamil Padang. The research was conducted from December 2020 – September 2021. The data analysis technique in this study used univariate analysis to see a picture of nurses' caring behavior and Covid patient satisfaction and bivariate analysis was used to determine the relationship between nurses' caring behavior and Covid patient satisfaction. Bivariate analysis was carried out using the chi-square test with a significance level of 0.05 (? = 5%) and a confidence interval of 95%. Based on the research results, the presentation of dissatisfied patient satisfaction was higher for bad nurses' caring behavior compared to good nurses' caring behavior (53.8%: 11.8%) with a p-value of 0.037. So we can draw the conclusion that more than half of the nurses' caring behavior is good in the Covid isolation room, the majority of patients are satisfied with the nursing services provided in the room, there is a significant relationship between caring behavior and patient satisfaction and there is a significant relationship between the five indicators of caring behavior and patient satisfaction.
Co-Authors Amri, Lola Felnanda Arafianti, Wilda Astuti, Verra Widhi Fadriyanti, Yessi Frida Lina Tarigan, Frida Lina Hayati, Neni Fitria Ilda, Zolla Amely Neni Fitria Hayati Netti, Netti Renidayati, Renidayati Suhaimi Suhaimi TISNAWATI M.Kep Wahyuni, Silvia