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All Journal Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Indonesian Research Journal on Education Konsienti: Community Services Journal Jurnal Ilmu Kesehatan Masyarakat (The Public Health Science Journal)
M. Romli
Agroindustrial Technology Department, Bogor Agricultural University, PO Box 220 Bogor 16002, Indonesia
Religion Arts Humanities Chemistry Computer Science & IT Education Energy Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Physics Public Health Social Sciences Other

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Journal : Konsienti: Community Services Journal

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Towards Digital and Efficient MSMEs: The Case of GusMie at Pasar Kayu Jati Rawamangun Aprileny, Imelda; Ikhsan, Muhammad; Romli, M.; Engkur, Engkur; Natser, Muhammad
Konsienti : Community Services Journal Vol. 3 No. 02 (2025): July
Publisher : PT. TAKAZA INNOVATIX LABS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61536/konsienti.v3i02.297

Abstract

Micro, Small, and Medium Enterprises (UMKM) in Indonesia often struggle with operational inefficiencies due to manual processes, impacting their growth and competitiveness. GusMie, a noodle and meatball eatery known for its fresh, preservative-free noodles, faces challenges in order duplication, slow financial reconciliation, kitchen workflow bottlenecks, stock mismanagement, and delivery delays. This study proposes integrating a POS system, Kitchen Display System (KDS), and automated inventory management to optimize GusMie's operations. These solutions will ensure more precise tracking of customer orders, improve financial accuracy, streamline kitchen sequencing—especially for its high-demand mie ayam—and enhance stock control to prevent waste of fresh noodles with limited shelf life. Using a case study approach, findings demonstrate that digital transformation significantly improves service speed, order accuracy, stock efficiency, and customer satisfaction, helping GusMie scale sustainably within Indonesia’s competitive food service industry.
Co-Authors Andarini, Sari Yuli Aprileny, Imelda Bukhori, Moh. Imam Engkur Engkur Firdausiyah, Jannatul Hayuni, Julia Putri Hedy Hardiana Hermawati, Ema Laila Fitria Marni Marni, Marni Muhammad Ikhsan Natser, Muhammad Putri, Indra Dwi Irmawati Setiawan Sifa Fauzia, Sifa Sofa, Ainul Rofiq Syamsuddin Syamsuddin Zakianis Zakianis