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PENGARUH LINGKUNGAN KERJA INTERNAL TERHADAP KUALITAS PELAYANAN PUBLIK (SUATU STUDI PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN MINAHASA TENGGARA) NGONGOLOY, CICILIA; RORONG, ARIE JUNUS; TAMPONGANGOY, DEYSI
JURNAL ADMINISTRASI PUBLIK Vol 4, No 56 (2018): JURNAL ADMINISTRASI PUBLIK
Publisher : Sam Ratulangi University

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The work environment and the quality of public services are always described as sectors that have an importantrole, because the quality of services provided by employees is an important element for the success of anorganization and one of the requirements for the government in serving every need of society. The result offrequency analysis of internal work environment variable (X) is in moderate category / good enough, that is48,9% while public service quality variable (Y) is at 61,7% category of 47 respondent of society and employees.Internal work environment and quality of public service, calculated through SPSS has a relationship of 0.740%,meaning that both variables are strong and significant from the significant (2-tailed) value of 0.00 <0.05. Thecontribution of internal work environment variable to the quality of public service is 54,7%. It means that thevariation of public service quality change is influenced by internal work environment variation and the rest is54,3% influenced by other factors.This study aims to determine whether there is influence between the internal work environment with the qualityof public services. The research hypothesis tested is the extent to which the internal work environment affectsthe quality of public services in the Department of Population and Civil Registry of Southeast MinahasaRegency. The research method used is the method of observation, interview, questionnaire and documentation.Keywords: Internal Work Environment, Quality of Public Service.
IMPLEMENTASI KEBIJAKAN PROYEK OPERASI NASIONAL AGRARIA DI DESA BUKUMATITI KECAMATAN JAILOLO KABUPATEN HALMAHERA BARAT Baura, Yelmilanda; Rumapea, Patar; Rorong, Arie Junus
JURNAL ADMINISTRASI PUBLIK Vol 2, No 044 (2016)
Publisher : Sam Ratulangi University

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The problems at once which is the goal of this research is how the implementation of the National Agricultural Policy Operation Project (Prona) in the village of Bukumatiti, District Jailolo, West Halmahera. This study was used a qualitative approach aims to descriptive the meaning behind the reality, which takes place in the field. Informants in this study amounted to 13 respondents with key informants Village Head and BPD. The data collection technique was interview and observation. The data were analyzed using an interactive model of Miles and Huberman.The results of this study indicate that the communication factor has not been effective, human resources related to the performance of the village government of lesser quality, disposition or attitude of the village administration in running the program does not currently work well so that in practice there is a gap and the lack of timely, the next bureaucratic structure has not in accordance with the applicable rules resulting in less than optimal service process.Based on the research results suggested that the necessary cooperation from the National Land Agency (BPN) and the village government, in improving government performance and BPN village to implement a policy. Also required good communication from the village government in order to provide the right information related to the programs, so that the implementation of Prona can be realized properly and in accordance with the applicable rules.Keywords: Policy Implementation, Project National Agricultural Operations (Prona)
PENGELOLAAN ANGGARAN PENDAPATAN DAN BELANJA DESA DALAM MENUNJANG PEMBIAYAAN PEMBANGUNAN DI DESA BITUNURIS KECAMATAN SALIBABU KABUPATEN KEPULAUAN TALAUD BAWIAS, RIZAL; Pangkey, Masje Silija; Rorong, Arie Junus
JURNAL ADMINISTRASI PUBLIK Vol 4, No 32 (2015)
Publisher : Sam Ratulangi University

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ABSTRACT: The success of the village government can run smoothly and well being supported by manyfactors one village the financial factor because it is impossible for the village to be able to carry out thevillage administration effectively and efficiently without adequate financial support. This is due to thefinancial capacity of the village depends on the size and variety of sources of income as financial resourcesare owned by the village. Therefore, the leadership of the village head and village, excavation andmanagement of financial resources through the village of APBDes should be pursued in order to financewith establishment of the village and reached the village government administration efficient and effectiveas well as holding on to the Regulation of the Minister of Home Affairs Number 37 Year 2007, on GeneralGuidelines for Financial Management of the Village. The aim of this study is to describe, analyze anddetermine how the government's role in the management of village Budget Financing village inSupporting Rural Development in the District Bitunuris Salibabu Talaud Islands.This study used qualitative data analysis method presented in descriptive with purposivesampling technique of sampling / sample aiming the number of informants there are fifteen informants.Of existing research, the role of government in the village of budget revenue and expendituremanagement in support of rural development funding has not been completely worked well because thereis no budget is unclear or incomplete data, the condition of the village and village regulation system onlyfamilial but with flaws there are all the village officials work well together to seek the implementation ofAPBDes / village with a transparent financial accountability and participatory.Keywords:Management, Budget and buying rural (APBDes), Development.
KUALITAS SUMBERDAYA MANUSIA PESISIR PANTAI DI KELURAHAN BUNAKEN KECAMATAN BUNAKEN KEPULAUAN KOTA MANADO TAWARIS, DEISY NATALIA; RORONG, ARIE JUNUS; TULUSAN, FEMMY
JURNAL ADMINISTRASI PUBLIK Vol 5, No 74 (2019)
Publisher : Sam Ratulangi University

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Human resources is divided into two, namely, human resource macro is a resident of a country that has already entered the age of the work force, either not working or who are already working. While understanding the micro is the individual work and became a member of a company or institution and is commonly referred to as employees, workers, employees, workers, labor and others Nawawi (2003:37). Coastal communities need real activities that can build their economies without eliminating the culture and characteristics of coastal communities, the required form of community-based activities. This research uses descriptive qualitative approach method. This study describes the data obtained from the results of research on the quality of human resources the coast (study in the Bunaken island sub-district of Manado city). In qualitative research, data collection is done by observation, in-depth interviews and documentation. Based on research results drawn the conclusion that the quality of human resources viewed from three indicators categorized quite well. The quality of human resources in particular physical health fishing communities quite well seen from the community who care about their own health and are already providing health support facilities and infrastructure for the community. For the quality of intellectual (education andtraining) itself is also quite good because there's been an effort of the Government in the fulfillment of the educational infrastructure and facilities for the community as well as the already existing cooperation with the Fisheries Agency in empowering human resources especially fishing communities. The quality of human resources in terms of the spiritual quality of its own quite well seen from the daily life of fishing communities in the society and harmony between religious communities in compliance, and comply with the rules made by the Government, as well as the morale of the fishing communities in doing his job. So the Government in directing the village empowerment on fishing communities the quality should be on the increase, the application of the improved quality of HUMAN RESOURCES through three indicators, namely physical quality and health, the quality of intellectual (education and training) and spiritual qualities.This issue became important note for the Government because of the presence of obstacles where the quality of HUMAN RESOURCES more precisely to improve the quality of HUMAN RESOURCES was going to be difficult, therefore, needs to be awareness of the Government and the community. The quality of human resources in realizing better or boost community empowerment which is better then the Government should be in driving, giving information, and facilitate Community fishermen.Key Words : Human Resources Quality Coastal Communities
PENGARUH PEMBERDAYAAN USAHA KECIL DAN MENENGAH TERHADAP KESEJAHTERAAN MASYARAKAT DI KECAMATAN TOMPASO BARAT KABUPATEN MINAHASA SERAN, ETNI DEBORA; Rorong, Arie Junus; Londa, Very
JURNAL ADMINISTRASI PUBLIK Vol 3, No 046 (2017)
Publisher : Sam Ratulangi University

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Improvement and empowerment of community resources in a planned and systematic way will greatlyaffect the improvement of people's welfare in Tompaso Barat District. This study uses quantitative research,which is trying to answer the magnitude of the effect of variables Empowering Small and MediumEnterprises to the Welfare Society.The data were collected with careful observation, including questionnaires in detailed contexts andin-depth interviews, as well as analysis results. Descriptive Statistics describes the mean and standarddeviation of the dependent and independent variables, the average public welfare being 31.87 means withthe standard deviation of 2,980. The average empowerment is 28.70 means with the standard deviation of2,902. Contribution of empowerment variable to welfare is obtained 48,0% it means that variation of societyprosperity change also influenced by variation of change of empowerment variable and the rest equal to52,0% which influenced by other factor. By empowering Small and Medium Enterprises in West TompasoSubdistrict will affect the welfare of the community as well as increase economic growth in each village.Keywords: Small and Medium Enterprise Empowerment, Public welfare
PENGARUH MOTIVASI TERHADAP KINERJA PEGAWAI (Studi Pada Kantor Kecamatan Ratahan Kabupaten Minahasa Tenggara) Kapahang, Febriyani Finda; Rorong, Arie Junus; Tampi, Gustaf Budi
JURNAL ADMINISTRASI PUBLIK Vol 3, No 031 (2015)
Publisher : Sam Ratulangi University

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Southeast Minahasa Regency is the Effect of Motivation on Employee Performance is still notcontributed optimally. Factors that affect employee motivation, among others, job satisfactionand the amount recived by an employee kompensasi. To do a job, the employee should have ahigh performance. Therefore, it is necessary to effect a good motivation in order to improve theperformance of the employees.Motivation is the driving goal, the real goal being the main driving force for a person toattempt to obtain or achieve what he wanted either positive or negative. Performance is the resultof the quality and quantity of work achieved by a person in performing its functions inaccordance with the responsibilities given to the employees. The purpose of this study was todetermine the motivation is there any influence on the performance of employees at the DistrictOffice Ratahan Southeast Minahasa Regency.In this study, the method used is quantitative analysis method. While data analysistechnique used is the technique of correlation between variables to prove the effect of motivationon employee performance. Based on the results of research conducted and followed by analyzingthe data obtained, then the result is that there is a strong relationship between the effect ofmotivation on employee performance for 0.665%, this means working hypothesis acceptablealternative. The result were obtained coefficient determinant of the remaining 44.22%, 55.78%more influenced by other factors not included in this study.Keywords: Effect Of Motivation
PROFESIONALISME APARATUR DALAM PENYALURAN BERAS SEJAHTERA DI KELURAHAN MALALAYANG SATU TIMUR Mabala, Julita Fitria; Rorong, Arie Junus; Londa, Very
JURNAL ADMINISTRASI PUBLIK Vol 3, No 046 (2017)
Publisher : Sam Ratulangi University

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Abstract : This study aims to determine how Professionalism of the apparatus in the distribution of prosperous rice in the eastern malalayang village. This research was conducted in may 2017. This research used qualitative method that is research type used to research on natural object condition where the researcher is a key instrument, data collection technique is done by tringulation (merges), data analalysis in inductive and the results of research qualitative emphasizes the meaning of gener-lation. Infomants in this study amounted to 12 people, namely head of urban village 1 person, head of environment 3 people, implementing unit of distribution and citizen counted 7 people. The results of this study note that the pofessionalism of the apparatus in the distribution of prosperous rice in the eastern malalayang village seen from the aspect of creative, innovation and responsiveness is good enough, but if measured in terms of ablitity can not be said professional. Based on existing research in view of the accuracy of the administration has not been met well, still found data collection that has not been right target due to lack of coordination and cooperation between urban village apologists. Referring to some of the results of this study, then as a suggetion and solution and problem solving in this research are: (1). The goverment should be more critical in responding to any good public complaints between the village government on beneficiary households (3). Every year needs to be done data collection again because poverty it self is relative meaning in the moon alone can move from poverty to prosper or vice versa (4). The availability of a box complaints or suggestions in each village, because considering there are people who may be embarrased or afraid to submit complaints and suggestions. (5) the importance of socialization between the community and the village apparatus regarding the distribution of propperous rice.Key word: Pofessionalism, Apparatus
EFEKTIVITAS PENGGUNAAN DANA DESA PADA PROGRAM PEMBERDAYAAN MASYARAKAT DI DESA KANAWONG KECAMATAN SIAU BARAT KABUPATEN KEPULAUAN SIAU TAGULANDANG BIARO TAHUN ANGGARAN 2017 SANDALA, FASCAL MAREL; RORONG, ARIE JUNUS; LONDA, VERY
JURNAL ADMINISTRASI PUBLIK Vol 4, No 64 (2018)
Publisher : Sam Ratulangi University

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This research aim to find out the effectiveness of the use of the village Fund programcommunity empowerment didesa Kanawong on fiscal year 2017. Research methods used in thisresearch is qualitative. The data used are composed of primary data and secondary data. Withthe technique of collecting data through observation, interview and documentation, dataobtained from various sources and analyzed with data reduction steps, the presentation of thedata and the withdrawal of the conclusion. Results of the study showed that the use of the fundsin the village of Kanawong sub-district of the Western Islands Regency Siau SITARO programeffectiveness to achieve the empowerment of communities in the measure of the transparency ofboth the program less efektiv village Government does not explain about the use of the villageFund, on aspects of participation is already running on the community through involvement inactivities of the integrated service post, while on the Government less look real on the trainingprogram the village chief and the posyandu activities, device already running and can beenjoyed by society, in contrast to training activities yet can be enjoyed. Posyandu program canbe completely accountable, but less on the training can be accounted for. Empowermentprogram on training does not continue the Government's work plan is seen from the village ofthe year 2018, posyandu empowerment as well as the budget continues to increase. Theconclusions and suggestions of transparency on the activities of the training of village chief anddevices as well as the activities of posyandu in village Kanawong less effective, participation isalready a real run on the society, training activities the village chief and the village has yet to bebe enjoyed while at posyandu activities can be enjoyed, the less training activities can beaccountable, the activities of posyandu can be accountable. Training activities do not continue,while the community empowerment Program for the empowerment of posyandu continues.Keywords : effectiveness, Village Fund, Empowerment
PELAYANAN KESEHATAN PESERTA BADAN PENYELENGGARA JAMINAN SOSIAL DI PUSKESMAS GELA KECAMATAN TALIABU UTARA KABUPATEN PULAU TALIABU PROVINSI MALUKU UTARA SAHUPALA, SAHIL; RORONG, ARIE JUNUS; PLANGITEN, NOVVA
JURNAL ADMINISTRASI PUBLIK Vol 4, No 49 (2017)
Publisher : Sam Ratulangi University

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Abstract: the purpose of this research is to find out how the development of healthcare participants in the BPJSClinics North District Kecamatan Gela Taliabu island of Taliabu North Maluku province. This study usesqualitative methods. Informant this research as many as 10 people including 5 as employees of clinics and 5 asa society (BPJS participants).Data collection techniques used are interviews, while data analysis is done with a qualitative interactive methodof analysis techniques from Miles and Hubermann.Based on the results of the research infrastructure is very minimal and limited medical tools, such as lack ofambulance which sometimes cannot be used because of the damage, the bed less, pusling vehicles (itinerantclinics) that are not function to load the service activity does not run optimally. Clinics Gela that have only 1person of the doctor and it's not the doctor, the nurse who is still less responsible in serving patients, as well asdrugs that have not been sufficient. Still kakunya the existing system in organizing special participant for thefirst administration BPJS, people still often mess around with the actual administration of the activities can beperformed once the patient handled/get advance treatment to get a reference letter. Clinics of Gela who wasalready quite well in providing services/redirection in the management of the BPJS files.Keywords: Service, Health, Participants Of The BPJS.
KINERJA BADAN PERMUSYAWARATAN DESA KUMO KECAMATAN TOBELO KABUPATEN HALMAHERA UTARA WIDADARI, DENI FEIN; Rorong, Arie Junus; Londa, Very
JURNAL ADMINISTRASI PUBLIK Vol 3, No 41 (2016)
Publisher : Sam Ratulangi University

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Abstract : ACV Agency's consultative village is an institution which is a manifestation ofdemocracy in the Organization of the Government of the village. The function of the ACV is setting therules of the village along with the head of the village, as well as accommodating and channeling theaspirations of the community. Based on the existing realities of the villagers still belongs to the educationlevel of the Kumo and democracy at the village of Kumo can run well, it is affected by the performance ofthe Agency's consultative village (ACV) in organizing a Government of democratic Village in the village ofKumo, sub district of Tobelo, Halmahera Regency or Halmahera Utara.The problem in this research are (1) how does the exercise of the functions of Government in thevillage of ACV, (2) what are the obstacles faced by the Government in the village of ACV, (3) any effortsthat had been undertaken ACV to overcome barriers arising in organized governance. The purpose of thisresearch is (1) to know the implementation function of ACV, (2) to find out whether the obstacles faced bythe ACV, (3) to know what efforts had been made to overcome the existing barriers.Research methods used are qualitative research methods, data collection Methods used in thisresearch include observation, interview and documentation, to know the validity of the data by using thedata analysis technique performed with several stages, namely data reduction stage, the presentation of data,and the withdrawal of the conclusion or verification.The results showed, that the ACV has run both its functions properly. Barriers faced by ACV in theexercise of its functions caused by internal and external barriers, have been addressed positively by the ACV.Advice that can be given are (1) the need for cooperation between the Governments of North HalmaheraRegency with the Government to provide a supply of the village of ACV, (2) it needs to be a more adequatefunding allocation for the operational activities of ACV (3) the Government needs to consider the existenceof reward, namely in the form of allowances to the ACVKeywords: Village Government , Agency's consultative village