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Doni Abdul Fatah
Universitas Trunojoyo Madura
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Journal : REKAYASA

 1 
Evaluasi Usability dan Perbaikan Desain Aplikasi Mobile Menggunakan Usability Testing dengan Pendekatan Human-Centered Design (HCD) Fatah, Doni Abdul
Rekayasa Vol 13, No 2: August 2020
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1187.755 KB) | DOI: 10.21107/rekayasa.v13i2.6584

Abstract

Aplikasi mobile Badan Meteorologi, Klimatologi, dan Geofisika (BMKG) merupakan aplikasi yang memberikan peringatan dini cuaca. Informasi peringatan dini tersebut skalanya tidak hanya sebatas provinsi, tetapi hingga tingkat kecamatan. Namun ketika informasi yang ditampilkan dalam aplikasi masih kurang jelas untuk dipahami pengguna serta kemudahan dan kenyaman pengguna belum sesuai tujuan pembuatan aplikasi maka perlu dilakukan redesign pada aplikasi mobile BMKG tersebut dengan mengacu pada 8 rule panduan (Eight Golden Rules) untuk desain interaksi, serta pengujian menggunakan Kuesioner Usability SUS (System Usability Scale) yang berisi 10 pertanyaan terkait aplikasi dengan melakukan wawancara kepada responden terhadap apikasi tersebut, dari hasil yang didapatkan pada pengujian menggunakan prinsip Eight Golden Rules terdapat tiga point yang belum maksimal mulai dari Design dialogue to yield closure, Support internal locus of control, dan Support internal locus of control, kemudian pengujian menggunakan SUS yang dilakukan secara 2 kali, untuk yang pertama terhadap desain asli dari aplikasi mobile BMKG dengan skor rata-rata 60 menunjukan tingkat penerimaan pengguna Marginal Low, sedangkan grade skala masuk kategori D dan Adjective rating kategori OK, dari hasil dilakukan usulan desain perbaikan sesuai dengan masukan yang telah didapatkan dari para responden kemudian pengujian yang ke dua dengan metode Perhitungan SUS mendapatkan skor rata-rata 80,25 dapat disimpulkan tingkat penerimaan pengguna kategori Acceptable, pada Tingkat grade skala kategori B, serta untuk Adjective rating kategori Excellent, sehingga usulan desain aplikasi mobile BMKG dapat digunakan dengan mudah dan pengguna tidak merasa kebingungan terhadap desain hasil perbaikan untuk mendapatkan layanan informasi cuaca yang diberikan. Usability Evaluation and Improvement of Mobile Application Design Using Usability Testing with a Human-Centered Design (HCD) ApproachMeteorology, Climatology, and Geophysics (BMKG) mobile application is an application that provides weather early warning. The early warning information is not only limited to the province, but also to the sub-district level. But when the information displayed in the application is still not clear enough to be understood by the user and the ease and comfort of the user is not in accordance with the purpose of making the application, it is necessary to redesign the BMKG mobile application by referring to the 8 rule guidelines (Eight Golden Rules) for interaction design, as well as testing using SUS Usability Questionnaire (System Usability Scale) which contains 10 questions related to the application by conducting interviews with respondents of the application, from the results obtained in testing using the principles of the Eight Golden Rules there are three points that have not been maximal starting from Design dialogue to yield closure, Internal Support locus of control, and internal support locus of control, then testing using SUS is done twice, for the first to the original design of the BMKG mobile application with an average score of 60 shows the level of acceptance of Marginal Low users, while the grade scale is in the D category d an Adjective rating category OK, from the results of the proposed improvement design in accordance with the input that has been obtained from respondents then the second test with the SUS Calculation method to get an average score of 80.25 can be concluded on the acceptability ranges included in Acceptable, on the grade scale get a value of B, and for Adjective Rating included in Excellent, so that the proposed BMKG mobile application design can be used easily and users do not feel confused about the design of the results of improvements to get weather information services provided.
Co-Authors Achmad Yasid Agung Ridwan Asmaka Alfiyani, Wulan Ali Syakur, Muhammad Anam, Nafi'ul Andharini Dwi Cahyani Angkoso, Cucun Very Apria Ananda Anam, Pinky Asih, Thorida Nur Budi Soesilo Cholik Setyo Laksono Dafid, Ach Dini L. A. Diniyanti Diniyanti Eka R. Putri Fachrudin, Muchammad Farchan Farhan Reynaldi Valerian Fifin Ayu Mufarroha Firdaus, Muhammad Adzin Firli Irhamn Firli Irhamni Fitri Damayanti Fukaha, Syaechu Agiel Hairil Budiarto Haryadi, Alya Nabila Putri Hastie Audytra Hidayatullah, Ridho Ibnu Irawan Ifandia, Alfian Mahendra Ika Oktavia Suzanti Irma Dila Febrianti Irsyada, Rahmat Jamaluddin Al Afghoni Jefri Maulana Haq Julian Sahertian Junarti Junarti Kamil, Fajrul Ihsan Kemal Khadafi Khusnul Fatimah M Ubaidillah M Zainudin M. Boy Singgih Gitayuda M. Zainudin Mahendra Ifandia, Alfian Mashitapasha, Revica Moch. Mifahul Huda Firmansyah Moh Jufriyanto Mohammad Syarief, Mohammad Muhammad Rafidianto Muharram Brihan Harimurti Mulaab Mulaab Muslihah, Paniti Nasrulloh Nasrulloh Negara , Yudha Dwi Putra Novi Duwi Saputri Nur H. Mustafit Nurmaya, Septia Tri Nurul Mahpiroh Okie Maria Amul Husnah Oktavia Dwi Iswahyuni Putra Argadinata, Andicho Rachmad Masbadi Hatullah Nurnaryo Resty Wulanningrum Reynaldi Valerian, Farhan Rifky Maulana Yusron Rifqi, Khoirur Rizal, Fahrur Sawaki, Sawaki Setya Chendra Wibawa Shofi Mubarok Shofia Hardi Soesilo, Budi Sukri, Hanifudin Syam, Akhmad Ramdani Syarifatun Miftakhul Rizki Teguh Pribadi Uddin, Syah Rafi Wahyudi Agustiono Wahyudi Agustiono Wahyudi Setiawan Yudha Dwi Putra Negara, Yudha Yusuf Khoirul Umam Yusuf Khoirul Umam Zidni Alfian Barik