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All Journal JURNAL AKUNTANSI, MANAJEMEN DAN EKONOMI Valid Jurnal Ilmiah Jurnal Pendidikan dan Teknologi Indonesia JUSTI (Jurnal Sistem dan Teknik Industri) Jurnal Pengabdian Bisnis dan Akuntansi Soedirman Pena Dimas: Jurnal Pengabdian Masyarakat Jurnal Ekonomi, Bisnis, dan Akuntansi West Science Business and Management Sinergi Abdimas: Jurnal Pengabdian Masyarakat
Telma Anis Safitri
Prodi Ilmu Manajemen, Fakultas Ekonomi Dan Bisnis, Universitas Jenderal Soedirman, Indonesia
Religion Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Mechanical Engineering Public Health Social Sciences

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Analisis Kinerja Perusahaan Sebagai Upaya Meningkatkan Kinerja Perusahaan Menggunakan Metode Balanced Scorecard (Studi Kasus: PT. XYZ) Muhammad Rizki Hamdalah; Katon Muhammad; telma anis safitri
Jurnal Pendidikan dan Teknologi Indonesia Vol 1 No 1 (2021): JPTI - Januari 2021
Publisher : CV Infinite Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jpti.6

Abstract

XYZ merupakan salah satu perusahaan dibidang makanan cepat saji di Indonesia. Perusahaan ini telah melakukan pengukuran kinerja guna mengevaluasi performansi perusahaan. Akan tetapi, dalam pengukurannya hanya dilakukan berdasarkan aspek finansial saja. Dengan pengukuran kinerja pada finansial saja , tidaklah cukup untuk mendeteksi kinerja perusahaan yang sesungguhnya. Maka dari itu diperlukan metode pengukuran kinerja yang lebih komprehensif untuk menjadi tolok ukur pencapaian target sebuah perusahaan. Tujuan dilakukan penelitian ini guna mengetahui bagaimana penerapan balance scorecard pada PT. XYZ. Balance Scorecard merupakan sebuah metode yang digunakan di penelitian ini untuk mempertimbangkan kinerja dari segi finansial maupun nonfinansial dalam pengukuran kinerja. Pengukuran kinerja pada penelitian ini menggunakan kuisioner pengembangan organisasi untuk menilai perspektif proses bisnis dan internal. Hasil penelitian menunjukkan bahwa pengukuran kinerja berdasarkan perspektif pelanggan sudah cukup baik, sedangkan berdasarkan dari perspektif finansial, proses bisnis internal, serta belajar dan pertumbuhan dinilai belum cukup baik sehingga diperlukan perbaikan.
KONSEPTUAL BREAK EVEN POINT (BEP) LINIER DAN NON-LINIER SEBAGAI PERENCANAAN LABA PERUSAHAAN Telma Anis Safitri; Katon Muhammad
Jurnal Ekonomi Bisnis dan Akuntansi (JEBA) Vol 23, No 2 (2021)
Publisher : Ilmu Ekonomi Pembangunan Fakultas Ekonomi dan Bisnis Unsoed

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (386.27 KB) | DOI: 10.32424/jeba.v23i2.1839

Abstract

Pengendalian Kualitas di Line Painting Menggunakan Metode Six Sigma: Studi Kasus di PT ABC Telma Anis Safitri; Laily, Salsa Afni; Muhammad, Katon
Valid: Jurnal Ilmiah Vol. 22 No. 1 (2024): Valid Jurnal Ilmiah - Edisi Juli-Desember 2024
Publisher : Sekolah Tinggi Ilmu Ekonomi AMM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53512/valid.v22i1.465

Abstract

PT ABC is a company engaged in bicycle manufacturing. In its production process, PT ABC places great emphasis on product quality. Based on company defect data from October to December 2023, defects in line painting were consistently observed in every production run. This study aims to identify the predominant defects, determine the company's sigma level, ascertain the root causes of these predominant defects, and propose corrective actions. This research employs the Six Sigma methodology, using the Defects Per Million Opportunities (DPMO) calculation to determine the sigma level, and the DMAI (Define, Measure, Analyze, Improve) approach to identify root causes and recommend improvements. The results indicate that the company operates at a sigma level of 3, with the predominant defect being "dust spray." The root causes of the dust spray defect include human factors such as lack of attention to detail and insufficient operator skills, material factors such as the incorrect viscosity of the clear coat used, method factors including the absence of an official Standard Operating Procedure (SOP) from the company, and machine factors such as unscheduled machine maintenance.
PELATIHAN MENCEGAH PLAGIARISME DENGAN PARAFRASE DAN MENDELEY REFERENCE MANAGER UNTUK MAHASISWA MBKM RISET FEB UNSOED Dewi, Isti Riana; Safitri, Telma Anis; Raissa, Ariella Raissa
Jurnal Pengabdian Bisnis dan Akuntansi Vol 3 No 2 (2024): Jurnal Pengabdian Bisnis dan Akuntansi Soedirman
Publisher : Jurusan Akuntansi Fakultas Ekonomi dan Bisnis Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jpba.2024.3.02.14569

Abstract

MBKM riset merupakan program dari Kementerian Pendidikan, Kebudayaan, Riset dan Teknologi yang bertujuan untuk mempersiapkan mahasiswa dalam menghadapi dunia kerja atau karier akademis, serta meningkatkan kualitas penelitian di Indonesia. Fakultas Ekonomi dan Bisnis Unsoed terdapat beberapa mahasiswa dengan masa studi yang belum sesuai harapan. Hal tersebut perlu dicegah dengan meningkatkan kapasitas mahasiswa dalam menulis artikel ilmiah melalui beberapa cara seperti parafrase dan manajemen referensi melalui mendeley reference manager untuk menghindari plagiarisme sehingga pembuatan artikel ilmiah menjadi lebih efektif dan efisien. Metode pelaksanaan pengabdian kepada masyarakat meliputi persiapan pelatihan, pelaksanaan pelatihan, evaluasi dan umpan balik, tindak lanjut, dan pelaporan kegiatan.
Solo Technopark Service Quality Development Strategy to Increase Visitor Satisfaction using CARTER Kirana, Fanny Mulya; Muhammad, Katon; Uletika, Niko Siameva; Safitri, Telma Anis; Siregar, Rahmad Ramdhan
Jurnal Akuntansi, Manajemen dan Ekonomi Vol 27 No 1 (2025): January - June 2025
Publisher : Faculty of Economics and Business, Jenderal Soedirman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jame.2025.27.1.14540

Abstract

The high attendance at Solo Techno Park since its inauguration last year highlights the enthusiasm of Surakarta residents for the facility. However, this enthusiasm is not matched by the effective performance of the available facilities. This study aims to measure the quality level of Solo Techno Park using the CARTER model with the Customer Satisfaction Index and Importance Performance Analysis methods to assess visitor satisfaction, identify priority improvement criteria, and provide strategic development recommendations. Data were collected through visitor satisfaction questionnaires regarding the importance and satisfaction with Solo Techno Park facilities and services. The research findings indicate a score of 82% in the "Good" category, suggesting that overall visitors are quite satisfied with the facilities at Solo Techno Park but expect improvements in quality. Priority improvements are identified in Quadrant I of the Cartesian Diagram, comprising five attributes that form the basis of quality development strategies.
Bibliometric Analysis of Open Innovation Research Trends in the Technology Industry Judijanto, Loso; Nampira, Ardi Azhar; Safitri, Telma Anis
West Science Business and Management Vol. 3 No. 02 (2025): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v3i02.1989

Abstract

Open innovation has emerged as a critical paradigm in the technology industry, enabling firms to leverage external knowledge and collaborative networks to accelerate innovation and enhance competitiveness. This study conducts a comprehensive bibliometric analysis of open innovation research from 2003 to 2024 using data extracted from the Scopus database. By employing VOSviewer software, the study visualizes keyword co-occurrences, temporal trends, author co-citation networks, and international collaboration patterns. The results reveal that the field has matured significantly, with foundational themes such as knowledge transfer, absorptive capacity, and product development remaining central. Concurrently, emerging topics including artificial intelligence, business models, sustainability, and digital ecosystems reflect the evolving relevance of open innovation in addressing contemporary technological and societal challenges. Influential scholars like Chesbrough, Gassmann, and Bogers have played pivotal roles in shaping the intellectual landscape, while countries such as the United States, Germany, China, and Italy lead in global collaboration. The study highlights the multidimensional and dynamic nature of open innovation research and offers insights for academics and practitioners aiming to navigate the next frontier of innovation management.
Penerapan Kaizen dan CRM dalam Meningkatkan Daya Saing UMKM Bulu Mata di Purbalingga Safitri, Telma Anis; Dewi, Isti Riana; Hidayah, Asmi Ayuning; Aslindar, Dwi Astarani
Sinergi Abdimas Jurnal Pengabdian Masyarakat Vol 4 No 1 (2025): Sinergi Abdimas Jurnal Pengabdian Masyarakat
Publisher : Fakultas Ekonomi & Bisnis Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/siabdi.v4i1.16343

Abstract

Eyelash SMEs in Purbalingga have great potential to grow, but still face challenges such as disorganized workplaces, low operational efficiency, and a lack of effective customer relationship management. This community engagement program aims to enhance the competitiveness of these SMEs through the application of Kaizen principles using the 5S method, as well as Customer Relationship Management (CRM) strategies. The implementation involved problem identification, training, execution, monitoring, and evaluation. The results show significant improvements in productivity, product quality, and customer satisfaction and loyalty. The application of Kaizen created a more efficient and organized work environment, while CRM strengthened customer relationships through a more personal and structured approach. This program demonstrates that the synergy between operational improvement and relational marketing strategies can be an effective solution to increase the competitiveness of SMEs in an increasingly competitive market.
Integrated FMEA and FTA Approaches for Quality Control in False Eyelash Manufacturing Safitri, Telma Anis; Ananditya, Devanda Diar; Muhammad, Katon; Prayogi, Joni
Jurnal Akuntansi, Manajemen dan Ekonomi Vol 27 No 2 (2025): July-December 2025
Publisher : Faculty of Economics and Business, Jenderal Soedirman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jame.2025.27.2.16872

Abstract

The synthetic eyelash manufacturing industry in Indonesia, particularly PT Hyup Sung Indonesia (HSI) in Purbalingga, faces ongoing challenges in maintaining product quality due to a high incidence of defects. This study aims to analyze and mitigate production-related risks through the application of Failure Mode and Effects Analysis (FMEA) and Fault Tree Analysis (FTA). FMEA is utilized to systematically identify potential failure modes and prioritize improvement efforts based on the Risk Priority Number (RPN), while FTA is employed to trace the root causes of critical failures in a hierarchical structure. The FMEA results identified three major failure modes with the highest RPN values: knot misalignment during opening (RPN 150), insufficient application of adhesive (RPN 140), and curling of the knot during opening (RPN 140). FTA revealed that these issues primarily arise from equipment-related factors, operator handling methods, and inconsistencies in the oven-setting process. Based on these findings, several corrective actions are proposed, including the replacement of production tools (racks and brushes), installation of automatic timers, standardization of operating procedures, and operator training programs. The implementation of these measures is expected to reduce the risk of production failures and enhance the overall quality of synthetic eyelash products
MINIMASI KETIDAKSESUAIAN STOCK OPNAME PADA SPARE PART DENGAN METODE SIX SIGMA (STUDI KASUS: PT XYZ) Manurung, Putri Ayuni; Muhammad, Katon; Safitri, Telma Anis
JUSTI (Jurnal Sistem dan Teknik Industri) Vol. 5 No. 4 (2024): justi
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Ketidaksesuaian antara data persediaan dalam sistem dengan stok aktual di gudang dapat menghambat operasional dan meningkatkan biaya pada perusahaan manufaktur. Penelitian ini dilakukan di PT XYZ, untuk menganalisis faktor penyebab ketidaksesuaian dalam stock opname dan mengusulkan perbaikan guna meningkatkan akurasi pencatatan persediaan. Tujuan dari penelitian ini untuk mengidentifikasi faktor penyebab terjadinya ketidaksesuaian stok dan mengusulkan perbaikan untuk meningkatkan akurasi pencatatan. Metode yang digunakan adalah DMAI (Define, Measure, Analyze, Improve) yang dikombinasikan dengan pendekatan Kaizen untuk perbaikan berkelanjutan. Hasil penelitian menunjukkan bahwa ketidaksesuaian stok disebabkan oleh pencatatan yang tidak akurat, ketidaksesuaian data sistem dengan kondisi fisik, serta kesulitan dalam pelacakan barang. Faktor utama yang berkontribusi meliputi kurangnya disiplin dalam prosedur pencatatan, lingkungan gudang yang kurang optimal, serta tidak adanya sistem penyimpanan yang terstruktur. Untuk mengatasi permasalahan ini, diterapkan prinsip 5S (Seiri, Seiton, Seiso, Seiketsu, Shitsuke) guna meningkatkan efisiensi dan akurasi pencatatan stok. Implementasi usulan perbaikan ini diharapkan dapat mengurangi selisih antara stok sistem dan stok aktual, serta meningkatkan efisiensi operasional perusahaan.
Social Enterprise Development Strategy through Ecobrick Production and Creative Marketing Campaigns: A Study of Srikandi Waste Bank Larasati Siswanta, Anggitariani Rayi; Hidayah, Asmi Ayuning; Dewi, Isti Riana; Safitri, Telma Anis
Pena Dimas: Jurnal Pengabdian Masyarakat Vol 4, No 1 (2025): Pena Dimas: Jurnal Pengabdian Masyarakat
Publisher : Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/penadimas.v4i1.29148

Abstract

The Srikandi Waste Bank in Petir Village, Kalibagor, has faced challenges in managing waste due to limited human resources, insufficient managerial skills to apply science and technology, and inadequate infrastructure. As a result, unprocessed waste accumulates, occupying space and disrupting operations. To address this issue, community service activities were implemented, including training in the production of ecobricks and other marketable recycled products, the introduction of simple waste management technologies, and the optimization of storage spaces. These activities were complemented by post-training support, particularly in the use of social media for online marketing. The methodology adopted was the Asset-Based Community Development (ABCD) model, which emphasizes leveraging existing community resources and capacities. This approach enabled participants to apply newly acquired skills in creating added value from waste materials. The outcomes demonstrated increased production of ecobricks and creative recycled products, improved use of social media for marketing, and better organization of operational spaces. The synergy of this program has strengthened local waste management systems, contributed to environmental protection, and enhanced economic opportunities for the community. This aligns directly with several Sustainable Development Goals (SDGs): SDG 8 (Decent Work and Economic Growth) through the creation of green entrepreneurship opportunities; SDG 11 (Sustainable Cities and Communities) by fostering environmentally responsible waste practices; and SDG 12 (Responsible Consumption and Production) through the promotion of recycling and waste reduction. The program’s outcomes illustrate how community empowerment and the adoption of simple, replicable technologies can effectively support sustainable rural development and contribute to achieving global sustainability targets.
Co-Authors Ananditya, Devanda Diar Aslindar, Dwi Astarani Dewi, Isti Riana Judijanto, Loso Kirana, Fanny Mulya Laily, Salsa Afni Larasati Siswanta, Anggitariani Rayi Manurung, Putri Ayuni Muhammad Rizki Hamdalah Muhammad, Katon Nampira, Ardi Azhar Niko Siameva Uletika Prayogi, Joni Raissa, Ariella Raissa Siregar, Rahmad Ramdhan