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Burnout Among Health Workers and Recommendations After the Covid-19 Pandemic Jasman Jasman; Fibria Indriati
Khazanah Sosial Vol 5, No 1 (2023): Khazanah Sosial
Publisher : UIN Sunan Gunung Djati

This study aims to analyze the ideal efforts to overcome burnout among health workers and recommendations after the Covid-19 pandemic. The research was conducted using a qualitative approach with data collection techniques in the form of documentation studies. Results The documentation study found that health workers faced various pressures during their service during the COVID-19 pandemic. Burnout occurs because of an imbalance between abilities, skills and available resources with the needs and demands of the job. Burnout is recognized as a problem in all healthcare systems. So that in addition to its adverse effects on the physical and mental health of personnel, fatigue reduces efficiency, organizational commitment, self-esteem, civic behavior, creativity, innovation, and quality of nursing services. On the other hand, it can increase the hospital's financial burden, frustration, disappointment, dissatisfaction and result in deviant, destructive behavior and turnover.

DETERMINAN KEJADIAN STRES KERJA PADA PEGAWAI NEGERI SIPIL Tonny Hermawan; Fibria Indriati
PSIKOLOGI KONSELING Vol 14, No 1 (2023): Jurnal Psikologi Konseling
Publisher : Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/konseling.v14i1.48108

Identifikasi terhadap sumber daya manusia atau pekerja yang dimiliki oleh organisasi diketahui sebagai bagian penting untuk menganalisis faktor-faktor pendorong maupun penghambat performa pekerja sebagai bahan evaluasi dan intervensi untuk peningkatan performa organisasi. Stres kerja merupakan salah satu faktor penting yang berperan dalam performa kerja dan produktivitas, baik pada pekerja atau organisasi. Artikel bertujuan untuk mengidentifikasi determinan stres kerja pada Pegawai Negeri Sipil di Indonesia yang ditulis melalui telaah pustaka sistematis (systematic literature review) dengan pendekatan kuantitatif. Hasil telaah sistematis yang dilakukan menjelaskan bahwa determinan stres kerja secara garis besar dapat dikategorikan menurut faktor internal dan faktor eksternal. Faktor internal sebagai determinan stres kerja PNS di Indonesia diantaranya adalah usia, masa kerja, tipe kepribadian, konflik peran, penilaian diri, kontrol kerja, dan peran individu dalam organisasi, sedangkan faktor eksternal diantaranya adalah beban kerja, tekanan pekerjaan, pencahayaan, lingkungan kerja, dukungan sosial, hubungan dan konflik interpersonal, pengembangan karir, gaya kepemimpinan, perubahan organisasi, dan jam kerja. Temuan pada penelitian menunjukkan bahwa PNS memiliki peluang untuk mengalami stres kerja berkaitan dengan determinan yang dipicu oleh kondisi internal maupun eksternal yang cenderung mengacu pada kondisi lingkungan fisik dan sosial. Instansi pemerintah sebagai organisasi tempat PNS bekerja diharapkan mampu melakukan pengukuran, monitoring dan evaluasi stres kerja secara berkala, sehingga PNS dapat memiliki tingkat stres kerja yang rendah dan tercapai produktivitas dengan maksimal, dan upaya pemberian pelayanan kepada masyarakat dapat tercapai dengan optimal.

The Effect of Empowering Leadership on Innovative Work Behavior: The Mediating Role of Knowledge Sharing Ghina Aghnia Ghassani; Fibria Indriati
Asian Journal of Social and Humanities Vol. 2 No. 8 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v2i8.303

Institutional transformation in Indonesia changes the structure, culture, and work processes of an organization to be more responsive to change, able to innovate, and achieve high performance. Innovative work behavior has become one of the important factors for organizations to survive in the midst of a dynamic and competitive environment. In this regard, it is necessary to analyze the factors that can influence innovative work behavior so that it can be used as empirical evidence for organizational development policy recommendations and work processes. This study aims to analyze the influence between empowering leadership, knowledge sharing, and innovative work behavior. The study was conducted on 57 employees in the Secretariat Work Unit of the Ministry of State Secretariat which has a total of 447 employees. The research approach used is a quantitative positivism approach with data collection techniques through surveys using questionnaires as research instruments. The data obtained from the questionnaire results were analyzed using IBM SPSS Statistics program version 25 through the Partial T test to determine the influence between certain variables and Hierarchical Multiple Regression to test the role of mediating variables in the relationship between independent variables and dependent variables. The results showed that the relationship of empowering leadership to innovative work behavior, empowering leadership to knowledge sharing, knowledge sharing to innovative work behavior, and empowering leadership to innovative work behavior with the mediation of knowledge sharing showed a positive and significant influence relationship.

Employee Perceptions on the Implementation of Talent Management at PT Pegadaian Office Region VIII Jakarta Hani Rahma Ardhani; Fibria Indriati
Journal of Social Research Vol. 2 No. 11 (2023): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v2i11.1495

PT Pegadaian Regional Office VIII Jakarta is an organization that is committed to managing its internal talent well. However, to ensure the effectiveness of this program, it is important to evaluate employee perceptions of talent management implementation. This research aims to describe employee perceptions regarding the implementation of talent management in this regional office. This research uses a qualitative approach. Data collection techniques in this research were carried out using interviews and a literature study. The data that has been collected is then analyzed in three stages, namely data reduction, data presentation, and conclusion. The research results show that employees of PT Pegadaian Regional Office VIII Jakarta generally have a positive perception of the implementation of talent management. Employees assess that the implementation of talent management in this regional office has helped them to improve their skills and knowledge, helped employees to develop their careers, and helped employees to contribute better to the organization. However, several things need to be improved regarding the implementation of talent management, including communication about the implementation of talent management that needs to be improved, the talent selection and development process needs to be optimized so that the right employees can be identified and developed, and the evaluation and compensation system needs to be integrated with the implementation of talent management so that employee performance can be measured and rewarded more effectively.

Performance Analysis of the Regional Public Service Agency (BLUD) of the Tanara Health Center, Serang Regency using the Balance Scorecard Approach Wina Andryani; Fibria Indriati
Asian Journal of Social and Humanities Vol. 2 No. 10 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v2i10.358

This study aims to analyze the performance of the Regional Public Service Agency (BLUD) at the Tanara Community Health Center in Serang Regency using the Balance Scorecard approach. The Balance Scorecard emphasizes the importance of balancing various aspects such as financial and non-financial, short-term and long-term, as well as internal and external factors. The performance analysis of the BLUD is viewed from four perspectives: growth and learning, internal processes, customer satisfaction, and financial perspectives. This research adopts a quantitative approach. Data collection is conducted through surveys to gather insights into the growth and learning perspective, the internal process perspective, and the customer satisfaction perspective. Secondary data is used to analyze the BLUD's performance from the financial perspective. The results of this study indicate that the health center has not yet met the target scores set by the government. Although some indikators have been achieved, there is still a need for improvement, particularly in internal processes and customer satisfaction. To enhance the performance of the BLUD at this health center, integrated efforts are required, such as improving services and internal processes as well as fostering innovation.

The Influence of Competency on Employee Performance at Public Security and Order Supervising Officer, Central Lombok Police Permana, I Putu Agus Indra; Indriati, Fibria
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol 6, No 1 (2024): Ministrate
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v6i1.34551

This research aims to determine the relationship and influence between Competency and Performance of Bhabinkamtibmas police officers. The research was carried out using a quantitative approach by collecting data using a questionnaire from 103 Bhabinkamtibmas officers from a total of 139 officers. The questionnaire used has met the Validity and Reliability criteria very well. The results of the analysis carried out show that there is a significant relationship and influence of Competency on Performance. The influence value (R-Square) obtained was 0.768 or 76.8%, which is included in the strong category. This value shows that Competency is able to predict variations in Performance of 76.8% while the remaining 23.2% is predicted by other variables not used in the model. The regression equation obtained is Y = 0.613 + 0.846X, indicating that for every 1 point added to X, Y will increase by 0.846. In general, it can be concluded that to improve the performance of Bhabinkamtibmas, competency increases are needed and it would be very good if this improvement was carried out consistently to maintain the performance of Bhabinkamtibmas officers.

Revealing Knowledge Mining Intelligence: A Paradigm Shift from Data Mining in the Foreign Cooperation Context Nuryanto, Adi; Wijaya, Chandra; Indriati Dwi Liestiawati, Fibria; Kuklin , Nikita
JPSI (Journal of Public Sector Innovations) Vol. 8 No. 2 (2024): May 2024
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpsi.v8n2.p68-77

This article delves into the emerging concept of Knowledge Mining Intelligence (KMI) and its transformative impact within the realm of foreign cooperation. It examines the transition from conventional Data Mining practices to the advanced techniques inherent in KMI, offering a comprehensive framework for its implementation in the foreign cooperation information supply chain. The article explores the theoretical foundations of KMI, emphasizing its role as a catalyst for efficient foreign cooperation endeavors. Through a detailed analysis, it elucidates the profound shift from data-centric methodologies to knowledge-centric paradigms.

THE INFLUENCE OF UTAUT FACTORS ON E-RETENTION WITH E-SATISFACTION AS MEDIATING VARIABLE IN E-LEARNING Fibria Indriati; Priyanka Agustina
Hasanuddin Economics and Business Review VOLUME 2 NUMBER 1, 2018
Publisher : Faculty of Economics and Business, Hasanuddin University

Factors on Unified Theory of Acceptance and Use of Technology (UTAUT) are factors derived from UTAUT technology acceptance model, which is used to describe the factors that influence the acceptance of individuals on the implementation of a new technology in the enterprise. This study aimed to analyze the influence of UTAUT factors on E-retention with E-satisfaction as mediating variable. This study uses a quantitative approach with the total samples. The results showed that: (1) Performance Expectancy influences E-retention significantly, (2) Effort Expectancy influences E-retention significantly, (3) Social Influence influences E-retention not significantly, (4) Facilitating Conditions influences E-retention significantly, (5) E-satisfaction influences E-retention significantly, and (6) UTAUT Factors influence E-retention with E-satisfaction as mediating variable. However, the bigger impact is shown through the influence of UTAUT Factors on E-retention directly without going through the E-satisfaction.Â

The Effect of Empowering Leadership on Innovative Work Behavior: The Mediating Role of Knowledge Sharing Ghina Aghnia Ghassani; Fibria Indriati
Asian Journal of Social and Humanities Vol. 2 No. 8 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v2i8.303

Institutional transformation in Indonesia changes the structure, culture, and work processes of an organization to be more responsive to change, able to innovate, and achieve high performance. Innovative work behavior has become one of the important factors for organizations to survive in the midst of a dynamic and competitive environment. In this regard, it is necessary to analyze the factors that can influence innovative work behavior so that it can be used as empirical evidence for organizational development policy recommendations and work processes. This study aims to analyze the influence between empowering leadership, knowledge sharing, and innovative work behavior. The study was conducted on 57 employees in the Secretariat Work Unit of the Ministry of State Secretariat which has a total of 447 employees. The research approach used is a quantitative positivism approach with data collection techniques through surveys using questionnaires as research instruments. The data obtained from the questionnaire results were analyzed using IBM SPSS Statistics program version 25 through the Partial T test to determine the influence between certain variables and Hierarchical Multiple Regression to test the role of mediating variables in the relationship between independent variables and dependent variables. The results showed that the relationship of empowering leadership to innovative work behavior, empowering leadership to knowledge sharing, knowledge sharing to innovative work behavior, and empowering leadership to innovative work behavior with the mediation of knowledge sharing showed a positive and significant influence relationship.

Performance Analysis of the Regional Public Service Agency (BLUD) of the Tanara Health Center, Serang Regency using the Balance Scorecard Approach Wina Andryani; Fibria Indriati
Asian Journal of Social and Humanities Vol. 2 No. 10 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v2i10.358

This study aims to analyze the performance of the Regional Public Service Agency (BLUD) at the Tanara Community Health Center in Serang Regency using the Balance Scorecard approach. The Balance Scorecard emphasizes the importance of balancing various aspects such as financial and non-financial, short-term and long-term, as well as internal and external factors. The performance analysis of the BLUD is viewed from four perspectives: growth and learning, internal processes, customer satisfaction, and financial perspectives. This research adopts a quantitative approach. Data collection is conducted through surveys to gather insights into the growth and learning perspective, the internal process perspective, and the customer satisfaction perspective. Secondary data is used to analyze the BLUD's performance from the financial perspective. The results of this study indicate that the health center has not yet met the target scores set by the government. Although some indikators have been achieved, there is still a need for improvement, particularly in internal processes and customer satisfaction. To enhance the performance of the BLUD at this health center, integrated efforts are required, such as improving services and internal processes as well as fostering innovation.

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