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An Analysis of Factors Affecting on the Success of Natural Tourism Villages (Case Study at Kandri Nature Tourism Village, Semarang City) Titik Kurniawati; Mahfudz Mahfudz
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5416

Abstract

The purpose of this study is to find out the factors that influence the success of a tourist village. Qualitative methods were used in this study with a case study approach. The data was collected through in-depth interviews conducted in person and online with participants as well as direct observations conducted as supporting materials. The results of this study show that there are severalfactors that influence the success of tourism villages, namely the participation of local communities and communities in developing tourism villages, marketing activities carried out to attract tourists to visit there, sufficient funding to support tourism activities, networking with relations so that they can cooperate. The efforts made to achieve this success, namely tourismactivists as the main motorbikes in tourism villages must have a common vision, totality and solidarity in driving tourism village activities, hubungan managers with the general public must be well fostered, intensify marketing activities so that many tourists visit andbenefit thenetwork of relationships to get investors or sources of funds and media marketing.
Relationship between Communication, Quality of Service and Quality of relationship on Voluntary Performance (Study at Conventional Travel Agency PT. Garuda Indonesia (Persero), Tbk Semarang Branch Office) Indri Apriani Rahma Pratama; Mahfudz Mahfudz
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5410

Abstract

The travel agency industry has now entered a new chapter. Since the development and proliferation of online travel agencies (OTAs) the market share of conventional travel agencies has been eroded.  Even so, this happened the other way around in conventional travel agencies partnering with PT Garuda Indonesia Semarang Branch Office. The strategy of developing relationships in the supply chain is alleged to be able to improve the performance of companies and partners. Therefore, this case study research was conducted to analyze the effect of service quality and communication on the quality of supply chain relationships and their implications for voluntary performance at PT Garuda Indonesia Semarang Branch Office. As a result, there is a significant positive relationship for communication variables to voluntary performance and service quality to relationship quality.