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All Journal Professional : Jurnal Komunikasi dan Administrasi Publik JURNAL PENDIDIKAN TAMBUSAI Jurnal Politik dan Pemerintahan Daerah Suluah Bendang: Jurnal Ilmiah Pengabdian Kepada Masyarakat Jurnal Administrasi Pemerintahan Desa MASALIQ: Jurnal Pendidikan dan Sains Publicness: Journal of Public Administration Studies Al-DYAS : Jurnal Inovasi dan Pengabdian kepada Masyarakat TOFEDU: The Future of Education Journal Jurnal Ideologi dan Konstitusi J-TRAP (Jurnal Teori dan Riset Administrasi Publik)
Siska Sasmita
Magister Administrasi Publik UGM
Religion Humanities Decision Sciences, Operations Research & Management Education Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Journal : MASALIQ: Jurnal Pendidikan dan Sains

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Mekanisme Koordinasi antara Dinas Sosial, Dinas Kesehatan, dan Satuan Polisi Pamong Praja (Satpol PP) dalam Penanganan ODGJ (Orang dengan Gangguan Jiwa) di Kota Solok Husna, Nilam Akhsanul; Sasmita, Siska
MASALIQ Vol 5 No 5 (2025): SEPTEMBER
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/masaliq.v5i5.7497

Abstract

The importance of cross-sectoral coordination in the management of Orang Dengan Gangguan Jiwa (ODGJ, or People with Mental Disorders) forms the background of this study, particularly in the city of Solok, which faces coordination challenges despite the Social Services Office, Health Office, and Civil Service Police Unit (Satpol PP) each having their own operational guidelines. The response remains largely reactive and fragmented due to the absence of an integrated Standard Operating Procedure (SOP), differing institutional priorities, and limited facilities. This study aims to analyze the forms of inter-agency coordination in handling ODGJ cases and to assess their effectiveness based on Hasibuan’s coordination factor theory and Mintzberg’s coordination mechanisms. A descriptive qualitative approach was employed through in-depth interviews, field observations, and document analysis involving relevant agencies in Solok. Data were analyzed through data reduction, data display, and conclusion drawing. The findings reveal that inter-agency coordination has occurred through informal communication, limited supervision, and internal SOPs; however, it remains ineffective due to the lack of formal unified actions, underdeveloped communication structures, inconsistent division of labor, and weak cross-sectoral discipline. The application of coordination mechanisms such as mutual adjustment, direct supervision, and standardization remains partial and highly dependent on individual initiative in the field. The study concludes that improving coordination effectiveness requires specific regional regulations, integrated cross-sectoral SOPs, and ongoing joint training. These findings contribute to strengthening public service governance in mental health, particularly in local-level ODGJ management.
Co-Authors Adil Mubarak Afriva Khaidir Alfat, Syervina Nur Alzyirah, Syahfitri Amanda, Alia Ariusni, Ariusni - Aulia, Ulfa Azzahra, Alisha Deprianto Deprianto Dwita, Vidyarini Erianjoni Erianjoni Erniwati Erniwati Fatmariza Fatmariza Husna, Nilam Akhsanul Mulia Sari, Sonya Putri Nafisa Arif, Mia Ningsih, Anggun Yulia Nugraha, Zyan Putra, Alex Rahmadani Efendi, Dhea Rahmawati, Fany Ravianda, Giva Rizky Pratama, Aditya Sri Ulfa Sentosa Utami, Viona Nabilla Huda Yurni Suasti