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All Journal Jurnal Penelitian Pendidikan IPA (JPPIPA) Indonesian TESOL Journal Jurnal Educatio FKIP UNMA Jurnal Ilmiah Profesi Pendidikan Journal of English Education Forum (JEEF)
Muhammad Amin
University of Mataram
Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Education Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Mathematics Physics Other

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The Analysis of Students’ Errors and Writing Flow in Opinion Paragraphs Written by the First Semester Students of English Department at University of Mataram Academic Year 2024/2025 Audi Yuliandini; Lalu Thohir; Agus Saputra; Muhammad Amin
Journal of English Education Forum (JEEF) Vol. 6 No. 1 (2026): JAN-MAR
Publisher : Program Studi Pendidikan Bahasa Inggris

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jeef.v6i1.994

Abstract

This study analyzes grammatical errors and writing flow in opinion paragraphs composed by first-semester students of the English Education Department at the University of Mataram in the 2024/2025 academic year. The primary objectives of this research are to identify the types of errors, investigate the causes of these errors from the students’ perspectives, and evaluate whether the writing flow of the opinion paragraphs meets appropriate standards. Using a mixed-methods approach, data were collected through document analysis of students’ opinion paragraphs and in-depth interviews with purposively selected participants. The findings reveal four major types of errors based on Dulay’s taxonomy: misformation (51.43%), omission (40.00%), misordering (5.71%), and addition (2.86%). These errors are mainly caused by first language (L1) interference, particularly through literal translation from Indonesian into English, as well as carelessness and a lack of self-editing among students. Despite the prevalence of micro-linguistic errors, the students’ writing flow generally demonstrates a sound macro-structural organization. The constructed paragraphs fulfill the criteria of opinion paragraph structure, consisting of a clear topic sentence, relevant supporting details, and a concluding sentence that reinforces the argument. This study is expected to provide insights for educators to focus on students’ areas of weakness in order to improve the accuracy and coherence of their academic writing.  
English Language Needs for Receptionists in Raja Hotel Kuta Mandalika Lombok Navirie Ahmad Fauzi; Muhammad Amin; Atri Dewi Aziz
Journal of English Education Forum (JEEF) Vol. 6 No. 2 (2026): APRIL-JUNE
Publisher : Program Studi Pendidikan Bahasa Inggris

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jeef.v6i2.1004

Abstract

This study aims to identify and analyze the English language needs of receptionists at Raja Hotel Kuta Mandalika Lombok, one of Indonesia’s super-priority tourism destinations, where receptionists play a crucial role as the first and last point of contact for international guests. Using a mixed-method approach through questionnaires, observations, and semi-structured interviews with six receptionists and four front-office staff members, the study found that all English language skills listening and speaking are highly important, particularly for handling reservations, greeting guests, providing information, and managing complaints. Although receptionists generally demonstrate good English proficiency, especially in greeting, reservation handling, and telephone communication, weaknesses remain in explaining hotel facilities, delivering tourist information, and handling guest complaints empathetically. Key challenges include communication with guests who have limited English proficiency, such as Chinese and Korean visitors, and reliance on translation tools. Therefore, the study recommends regular micro-trainings, role-play simulations, bilingual service scripts, and collaboration between hotels and educational institutions to develop ESP-based English training programs tailored to real workplace needs.
Co-Authors Agus Saputra Ahmad Zamzam Amrullah Arafiq Atri Dewi Aziz Audi Yuliandini Baiq Jihan Olvy Wanasatya Dewi Satria Elmiana Dhea Amalia Erssa Renanda Farizatul Aini Hajriana Arfah Henny Soepriyanti Hiden Hiden Lalu Ali Wardana M. Akram Mulyasin Navirie Ahmad Fauzi Nisa Cahyani Nuriadi Nuriadi Putera, Lalu Jaswadi Suhayat Minardi Thohir, Lalu