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All Journal JURNAL PENELITIAN KESEHATAN Jurnal Ekonomi Manajemen Sistem Informasi Abdi: Jurnal Pengabdian dan Pemberdayaan Masyarakat Digital Innovation : International Journal Of Management Green Inflation: International Journal of Management And Strategic Business Leadership Epaper Bisnis: International Journal Entrepreneurship and Management Global Management: International Journal of Management Science and Entrepreneurship
Tjipto Rini
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Medicine & Pharmacology Public Health

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Situational Awareness and Patient Safety Culture: The Mediating Role of Effort–Reward Imbalance in Hospitals Septa Reni; Tjipto Rini; Sandra Dewi
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 3 No. 1 (2026): ePaper Bisnis : International Journal of Entrepreneurship and Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v3i1.688

Abstract

Patient safety culture is an essential component in improving the quality of healthcare services and preventing medical errors in hospitals. However, the implementation of patient safety culture is often influenced by several organizational and individual factors, including situational awareness, availability of hospital infrastructure, and the balance between effort and rewards experienced by healthcare workers. This study aims to analyze the influence of situational awareness and hospital infrastructure on patient safety culture, with effort–reward imbalance acting as a mediating variable. The research was conducted at RSIA Tiara and involved healthcare workers as respondents. A quantitative approach with a cross-sectional design was applied in this study. Data were collected through structured questionnaires distributed to healthcare professionals and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results show that situational awareness has a significant positive effect on effort–reward imbalance and patient safety culture. Hospital infrastructure also significantly influences effort–reward imbalance and patient safety culture. Furthermore, effort–reward imbalance significantly affects patient safety culture and mediates the relationship between situational awareness, hospital infrastructure, and patient safety culture. These findings indicate that improving healthcare workers’ situational awareness and ensuring adequate hospital infrastructure can help reduce work imbalance and strengthen patient safety culture. In conclusion, hospital management should prioritize training programs to enhance situational awareness, improve supporting facilities, and implement fair reward systems to promote a sustainable and positive patient safety culture in healthcare organizations.
Pengaruh Beban Kerja, Effort Reward Imbalance, Person Environment Fit Terhadap Turnover Intention Perawat Di Rumah Sakit Permata Keluarga Lippo Cikarang Dengan Stres Kerja Sebagai Variabel Intervening Paul Yoke Limuria; Rian Adi Pamungkas; Tjipto Rini
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 4 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Maret - April 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i4.4813

Abstract

Turnover di kalangan perawat dapat mengganggu kinerja rumah sakit yang telah berjalan bagus. Kerugian dari turnover yang tinggi juga adalah kerugian finansial, karena biaya untuk karyawan adalah 60% dari biaya keseluruhan rumah sakit. Penelitian ini bertujuan untuk menguji pengaruh beban kerja, effort-reward imbalance, serta person environment fit terhadap turnover intention dengan stres kerja sebagai variabel intervening. Pendekatan yang digunakan dalam penelitian ini adalah penelitian kuantitatif dengan pendekatan cross-sectional. Sampel yang digunakan dalam penelitian ini adalah seluruh perawat yang memberikan pelayanan pada pasien yang berjumlah 126 responden. Data penelitian diperoleh dari hasil pengisian kuesioner dan dianalisis dengan menggunakan teknik analisis PLS SEM. Hasil penelitian ini menunjukkan bahwa stres kerja tidak mampu memediasi pengaruh beban kerja, effort-reward imbalance, serta person-environment fit terhadap turnover intention, beban kerja tidak berpengaruh signifikan terhadap stres kerja, effort-reward imbalance tidak berpengaruh signifikan terhadap stres kerja, person-environment fit tidak berpengaruh signifikan terhadap stres kerja, beban kerja berpengaruh positif dan signifikan terhadap turnover intention, effort-reward imbalance berpengaruh positif dan signifikan terhadap turnover intention, person-environment fit berpengaruh negatif dan signifikan terhadap turnover intention, stres kerja berpengaruh positif dan signifikan terhadap turnover intention.
Co-Authors Adrianus Kanaris Dwi Purnomo Erry Yudhya Handayati, Anik Hengky Siswanto Indrawati Seska Kading Intan Silviana Mustikawati Ira Enda Ariani Juliana Christyaningsih Kusumapradja, Rokiah MF Arrozie Paul Yoke Limuria Resa Agustian Rian Adi Pamungkas Rina Anindita Rina Mutiara sandra dewi Septa Reni Tjipto Sajekti Varinder Singh Rana Yusni Sulastri