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All Journal Jurnal Ilmu Manajemen (JIM) Jurnal Manajemen Bisnis JURNAL EVALUASI PENDIDIKAN Jurnal Terapan Abdimas Jurnal Mirai Management Jurnal Manajemen Pemasaran JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS Media Manajemen Pendidikan Community Engagement and Emergence Journal (CEEJ) Patria : Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmu Manajemen Terapan (JIMT) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Journal of Economics and Business UBS International Journal of Business, Law, and Education Jurnal Manajemen Sains dan Organisasi (JMSO) International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Journal of Artificial Intelligence and Digital Business Journal Research of Social Science, Economics, and Management Amkop Management Accounting Review (AMAR) Baashima: Jurnal Bisnis Digital, Akuntansi, Kewirausahaan, dan Manajemen Indonesian Journal of Creative Business and Technology
Hastuti Naibaho
Universitas Ciputra Surabaya
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Neuroscience Public Health Social Sciences Other

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THE ROLE OF LEADERS IN EMPLOYEE RETENTION IN THE NON-FORMAL EDUCATION SECTOR Nocita Maria; Romauli Nainggolan; Hastuti Naibaho
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 4 (2026): August
Publisher : CV. Radja Publika

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Abstract

This study aims to analyze the influence of responsible leadership and transformational leadership on employee turnover intention in non-formal education institutions in Jakarta, with employee engagement serving as a mediating variable. This research employed a quantitative approach through a survey of 177 respondents selected using purposive sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that transformational leadership has a positive and significant effect on employee engagement (β = 0.504; p < 0.000), while responsible leadership does not significantly affect employee engagement (β = 0.005; p = 0.971). Employee engagement was found to be the strongest predictor in reducing turnover intention (β = -0.444; p < 0.000). Responsible leadership has a direct negative and significant effect on turnover intention (β = -0.355; p = 0.001), whereas transformational leadership does not have a significant direct effect on turnover intention (β = 0.188; p = 0.104). Employee engagement does not mediate the relationship between responsible leadership and turnover intention, but fully mediates the relationship between transformational leadership and turnover intention (β = -0.224; p < 0.001). The findings show that responsible leadership operates through ethical behavior and trust mechanisms that directly reduce turnover intention, while transformational leadership reduces turnover intention through the enhancement of employee engagement. This study extends Social Exchange Theory by demonstrating that different leadership styles operate through different mechanisms in influencing employee retention.
Co-Authors Agustine Dwianika Avianti, Widya Charly Hongdiyanto Cindy Malinda Uscha Cipta Halim Derwin Chandra Dicky Fanani Dion Dewa Barata Endang Pitaloka Endi Sarwoko Firmanto Adi Guntur Haludin Liefofid, Yosefina Mouria Viany Malinda Uscha, Cindy Michael Michael Ni Nyoman Mia Trianingsih Ningrum, Diva Surya Nocita Maria Reinardo Simon Louhenapessy Romauli Nainggolan Rudi Suprianto Sandy Wahyudi Sugiarto . Teofilus Teofilus Tisnasasmita, Bisma Jatmika Veryco . William Widjaja Yohanes Totok Suyoto Yunni Nidiya