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All Journal Jurnal Pengabdian Pada Masyarakat Media Bina Ilmiah
Yohana F. C. Palupi Meilani
Universitas Pelita Harapan
Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Education Engineering Social Sciences Other

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Webinar Karier: Pilih Prodi yang Tepat untuk Tren Pekerjaan Zaman Now Rinto Rain Barry; Yohana F. C. Palupi Meilani; Juanna Judith Huliselan; Jacquelinda Sandra Sembel
Jurnal Pengabdian Pada Masyarakat Vol 6 No 3 (2021)
Publisher : Universitas Mathla'ul Anwar Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30653/002.202163.804

Abstract

CAREER WEBINAR: CHOOSE THE RIGHT STUDY PROGRAM FOR TODAY’S JOB TRENDS. The Webinar this time is an activity of the Community Service Team from UPH Business School to Harapan Utama High School, Batam. Based on the results of discussions regarding training needs with related parties, this PKM was carried out with the aim of providing training on choosing majors in higher education for students. With the implementation of this PKM, it is hoped that it can encourage and contribute to the development of knowledge and understanding for students regarding how to choose majors and contemporary work trends that suit their interests and talents and how to prepare themselves to include planning and how to study properly to succeed in the future.
PENGARUH BEBAN KERJA DAN BUDAYA LAYANAN PADA KOMITMEN BERKARIER SERTA DAMPAKNYA PADA KINERJA KARYAWAN LINI DEPAN HOTEL BERBINTANG LIMA Vasco Adato H. Goeltom; Rosdiana Sijabat; Yohana F. C. Palupi Meilani; Innocentius Bernarto
Media Bina Ilmiah Vol. 19 No. 3: Oktober 2024
Publisher : LPSDI Bina Patria

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Abstract

Human resources (HR) are very important for operational success because they are responsible for carrying out company activities. Human resource management (HRM) specifically focuses on acquiring the right talent tailored to the company's specific needs. The segmented service industry is currently the main driver of economic growth, and workers play an important role as its main supporters. This research uses quantitative research methods. The source of research data is through distributing questionnaires. The research population is front-line employees of five-star hotels. The number of samples used was 120 respondents. This research uses SEM Partial Least Square (PLS) analysis to analyze variable relationships. The results of the analysis show that service culture and career commitment have a effect on employee performance, except that the influence of workload on career commitment and employee performance are not significant. This highlights the importance of service culture and career commitment in improving performance in the hospitality industry. Overall, this research shows that career commitment and service culture play an important role in improving employee performance. Meanwhile, workload must be managed carefully to ensure that it supports career commitments and employee performance without burdening employees to the point of reducing their performance. Therefore, companies are advised to continue to strengthen their service culture and support employee career commitment to achieve optimal performance.
Co-Authors Innocentius Bernarto, Innocentius Juanna Judith Huliselan Rinto Rain Barry Rosdiana Sijabat Sembel, Jacquelinda Sandra Vasco Adato H. Goeltom