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Kinerja Pegawai terhadap Pelayanan Satu Pintu di Kabupaten Enrekang Rahmayani, Rahmayani; Hariyanti Hamid; Andi Uceng; Lukman, Lukman
SOSMANIORA: Jurnal Ilmu Sosial dan Humaniora Vol. 4 No. 2 (2025): Juni 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sosmaniora.v4i2.5228

Abstract

This study is motivated by the importance of the role of employee performance in supporting the success of public services, especially one-stop integrated services in Enrekang Regency. The problems found include inconsistencies in information, lack of clarity in service procedures, and public dissatisfaction with services. The purpose of this study is to determine the extent to which employee performance affects the quality of one-stop services and to identify the factors that influence it. This study uses a quantitative descriptive approach with data collection techniques in the form of observation, questionnaires, and literature studies. The research sample was 89 respondents from a total population of 778 people who had been served by the Investment and One-Stop Integrated Services Office of Enrekang Regency. Data analysis was carried out using reliability tests and simple linear regression through the assistance of SPSS version 26. The results of the study showed that employee performance had a significant effect on service quality, with 73% of respondents assessing employee performance in the good category, and 72.8% assessing the service also in the good category. Factors that influence performance such as expertise, knowledge, work design, and work motivation have a contribution of 70.3%. This study concludes that improving employee performance is very important in supporting the success of the one-stop service system. Continuous coaching, training and improvement of information systems are needed to increase public satisfaction with public services.
PENINGKATAN KOMPETENSI GURU DALAM PENGGUNAAN AI UNTUK PEMBELAJARAN INOVATIF MELALUI SEMINAR DAN PELATIHAN L, Syahrir; Irwan; Andi Uceng; Muh. Tamrin; Jumriana
BUDIMAS : JURNAL PENGABDIAN MASYARAKAT Vol. 7 No. 2 (2025): BUDIMAS : Jurnal Pengabdian Masyarakat
Publisher : LPPM ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/budimas.v7i2.17963

Abstract

Digital technology enables various innovations in learning, such as adaptive learning, where learning content is adapted to the needs and abilities of each student. Monotonous learning causes boredom in students. Artificial Intelligence has great potential in supporting the teaching process for teachers and can increase teacher competence in learning. This community service activity aims to introduce teachers to Artificial Intelligence as part of digital transformation in education. The implementation method uses a capacity-building approach. The implementation stages include preparation, implementation, evaluation, and follow-up stages. The activity results show that teachers gain learning experience by utilizing Artificial Intelligence technology for an interesting and interactive learning process for students. Teachers can practice directly and know the technology that suits the characteristics of students. This community service activity increases teachers' professional competence in teaching.