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Journal : Journal La Multiapp

Design of a Web-Based Citizen Complaint System in Increasing Citizen Participation in the Village Development Process Ningrum, Diah Ayu Cahya; Riadi, Aditya Akbar; Susanto, Arief
Journal La Multiapp Vol. 6 No. 2 (2025): Journal La Multiapp
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamultiapp.v6i2.2039

Abstract

Jekulo Village faces challenges in managing citizen complaints and grievances due to limited physical infrastructure and time. The conventional complaint mechanism is often ineffective in accommodating citizen aspirations in a transparent and responsive manner. The manual complaint recording and resolution process also causes complaint handling to be slow and less organized. This paper aims to discuss the importance of implementing a web-based citizen complaint system to increase community participation in village development. This system is designed so that residents can submit complaints, grievances, and suggestions more easily and efficiently, while also allowing the village government to respond to complaints more quickly and accurately. With a technology-based system, communication between residents and the village government can run more transparently, and increase accountability in handling complaints. The results of the development of a web-based citizen complaint system in Jekulo Village show increased efficiency in handling public complaints. This system accelerates the process of receiving, verifying, and resolving citizen complaints, so that problems can be handled more quickly and accurately. In addition, transparency in resolving complaints increases, which has an impact on increasing citizen trust in the village government. With the real-time complaint status monitoring feature, residents feel more involved in the village development process. The system also provides data that can be analyzed to identify patterns of problems that often occur, so that village governments can take preventive steps to resolve recurring issues. Overall, the system is an effective tool in strengthening community participation and building villages that are more inclusive and responsive to the needs of their citizens.
Posyandu Information System in Payaman Village to Optimize Web-Based Health Services for Toddlers and the Elderly Sugiarto, Elmalia Risma Putri; Riadi, Aditya Akbar; Susanto, Arief
Journal La Multiapp Vol. 6 No. 2 (2025): Journal La Multiapp
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamultiapp.v6i2.2042

Abstract

The information system at Payaman Village Posyandu is currently still done manually by recording data using paper, making it vulnerable to errors in data processing and storage. This approach is less efficient, especially in managing registration data for toddlers and the elderly, as well as recording health history which is often not well documented. To overcome this problem, a website-based information system was developed which aims to increase efficiency and accuracy in the Posyandu administration process. This system is designed to make it easier to register participants, monitor the growth of toddlers and the health of the elderly in a more structured and well documented manner and carried out well by staff. The main users of this system are posyandu officers and village midwives who have access to health data and patient examination history. This system was built using the Waterfall software development method, with PHP and MySQL-based technology as the database. This system allows online registration to be carried out by Posyandu officers, central management of health data, and automatic creation of health history recapitulation reports. With this system, the Posyandu service process can be carried out more effectively, efficiently and transparently. In addition, the data stored in the system can be used for more accurate analysis of village community health. The implementation of this system is expected to improve the quality of health services at the Payaman Village Posyandu, reduce the risk of recording errors, and provide benefits for health workers in monitoring patient conditions on an ongoing basis.
Implementation of Web-Based Furniture Store Management Information System Dwimaelani, Riska; Riadi, Aditya Akbar; Susanto, Arief
Journal La Multiapp Vol. 6 No. 3 (2025): Journal La Multiapp
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamultiapp.v6i3.2229

Abstract

In the era of increasingly rapid digitalization, the need for efficient and integrated business management is becoming increasingly important. Companies that are able to manage data systematically and in real-time have a competitive advantage in facing market competition. Alma Jati Mebel Pati, as a business actor in the furniture industry sector, faces challenges in the operational management process, such as manual transaction recording, non-centralized stock management, and difficulties in making fast and accurate sales reports. This study aims to develop and implement a web-based furniture store management information system to improve the efficiency and effectiveness of the company's operations. This system is built using the Waterfall method which consists of several stages, namely needs analysis, system design, implementation, and testing. The technologies used include PHP as a programming language, MySQL as a database management system, Laravel as a backend development framework, and Bootstrap for a responsive and user-friendly interface. This system is equipped with main features such as recording sales and purchase transactions, product stock management, and financial report generation. Testing was carried out using the Black Box Testing method to ensure that the system's functionality runs according to user needs. The test results show that all features function properly without significant errors. In addition, the usability test conducted on users resulted in a satisfaction rate of 85%, indicating that the system is easy to use and helpful in daily work processes. With this system, Alma Jati Mebel is expected to optimize business management more effectively, efficiently, and integrated.
Web-Based Population Data Information System at Suwaduk Village Office to Improve Service Efficiency Pegianti, Nanda`; Riadi, Aditya Akbar; Susanto, Arief
Journal La Multiapp Vol. 6 No. 4 (2025): Journal La Multiapp
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamultiapp.v6i4.2407

Abstract

The rapid development of information technology has encouraged government agencies, including village offices, to utilize digital systems to improve the effectiveness of data management. At the village level, population data management is still largely done manually or using Microsoft Excel files, which have various limitations in terms of search speed, data security, and information integration. This study aims to design and build a Web-Based Population Data Collection Information System to assist village governments in recording, processing, and presenting population data more effectively and efficiently. This system was developed using the Waterfall method, which consists of the stages of needs analysis, system design, implementation, testing, and maintenance. The implementation results show that this system is able to overcome various previous problems, increasing efficiency, accuracy, and transparency in population data management. Features such as Excel data import with automatic validation, population data and family card management, data conversion history, and automatic generation of certificates, work as expected. Thus, this system has a positive impact on administrative services and data-based decision-making in Suwaduk Village.
Co-Authors Aditya Akbar Riadi Agung Subagyo Agung Subagyo, Agung Ahmad Kharis Ahmad Lutfi Hakim Alifiana, Mia Ajeng Aminatus Syarifah Anastasya Latubessy Andi Azhari Andrianto - Andrianto - Apriliyanti, Nurul Falah Ariqi, Hafizh Lukman Asri, Vikha Indira Azhari, Andi Bakhar, Muhamad Budi Cahyo Wibowo Chandra, Fitria Choirozaq, Ahmad Didi Susilo Budi Utomo Dwimaelani, Riska Eko Nur Wahyudi Evanita Evanita, Evanita Fadhilah, Norma Fernanda Hendra Priyono Hanun Dhiya Reswara, Rasyida Hera Setiawan Herny Februariyanti Herny Februariyanti Hitten, Akhmad Holyness Nurdin Singadimedja Imam Syafaat Imran, Darma Kharis, Ahmad Khoirul Anam, Raikhan Kirana, Dinar Mersasi Maharani, Kartika Miftha Ainul Chamida Mohammad Dahlan, Mohammad Muhamad Eko Muhammad Afandi Muhammad Afandi Muhammad Dahlan Muhammad Hadi Noor Seto, Muhammad Hadi Muhammad Imam Ghozali Muhammad Malik Hakim, Muhammad Malik Muhammad Noor Fais Muhammad Noor Fais Murniawati, Mita Nafi’ Inayati Zahro Ningrum, Diah Ayu Cahya Nofiadi, Selamet Nofiadi, Selamet Pegianti, Nanda` Ratih Nindyasari Remana Sitinjak, Monalisa Remo Prabowo Remo Prabowo, Remo Rihartanto Rihartanto Rihartanto Rihartanto RISMIYATI RISMIYATI Riwanti Estiasari Riyadi, Aditya Akbar Rizal, Ansar Rizky Sari Meimaharani Sari, Fadia Karlika Sokhibi, Akh Solekhan Solekhan Sugiarto, Elmalia Risma Putri Sugiyamto Sugiyamto, Sugiyamto Syirojuddin, Ahmad Idris Tri Listyorini Tutik Khotimah Wardatul Khafidhah Wibisono, Wahyu Bagus Wulandari, Gilang Ayu Yenni Arnas Zulham Hidayat