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JURIDICAL ANALYSIS OF THE EFFECTIVENESS OF DIGITAL TRANSFORMATION IN RESIDENCE PERMIT SERVICES TO ACHIEVE TRANSPARENCY AND ACCOUNTABILITY (RESEARCH STUDY AT THE CLASS I SPECIAL IMMIGRATION OFFICE TPI BATAM) Safitry Dianata; Siti Nurkhotijah; Sayid Fadhil
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 5 (2025): October
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i5.4003

Abstract

Digital transformation in public services is a form of adaptation to the development of information technology aimed at improving efficiency, transparency, and accountability. In the immigration sector, residence permit services for foreigners are among the strategic services that demand legal certainty, speed, and accuracy. However, various obstacles are still encountered in its implementation, such as system incompatibility, technical disruptions, low digital literacy, and potential procedural deviations. This study aims to analyse, from a legal perspective, the effectiveness of digital transformation in residence permit services to achieve transparency and accountability at the Class I Special Immigration Office TPI Batam. The methods used in this research are normative and empirical legal research methods. The normative approach reviews relevant laws and regulations, such as the 1945 Constitution of the Republic of Indonesia, Law Number 6 of 2011 concerning Immigration, and Presidential Regulation Number 95 of 2018 concerning the Electronic-Based Government System. Meanwhile, using a socio-legal approach, the empirical approach is carried out through interviews and observations of implementing digital services in the field. The research results indicate that, normatively, the regulations governing the digital transformation of residence permit services are already adequate. However, their effectiveness is still not optimal in practice due to various technical, institutional, and social obstacles. The digital system has driven improvements but does not yet fully ensure transparency and accountability due to weak internal supervision and a lack of human resource support. Therefore, updates to the technological system, human resource training, increased public digital literacy, and tightening regulations and supervision are needed as strategic efforts.
JURIDICAL ANALYSIS OF THE EFFECTIVENESS OF IMMIGRATION REGULATIONS ON VISA ON ARRIVAL (VOA) 7 DAYS IN INCREASING FOREIGN TOURIST VISITS Adek Dio Benardo; Lagat Parroha Patar Siadari; Siti Nurkhotijah
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 5 (2025): October
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i5.4005

Abstract

The 7-day Visa on Arrival (VOA) policy is one of the innovations in Indonesia's immigration system aimed at increasing the number of foreign tourist visits, mainly in strategic border areas such as Batam City. The implementation of this policy is based on Government Regulation Number 45 of 2024 concerning PNBP, Circular Letter of the Director General of Immigration Number IMI-272. KU.01.03 of 2024, as well as the Decree of the Minister of Law and Human Rights Number M. HH-06.01.01 of 2023. Although normatively this policy already has a strong legal basis, the effectiveness of its implementation still needs to be studied comprehensively. This study aims to analyze the legal arrangements of the 7-day VOA policy from the perspective of immigration and tourism, evaluate its implementation in increasing foreign tourist visits to Batam City, and identify obstacles and provide solutions to improve the policy's effectiveness. The research methods used are normative and empirical juridical approaches, with data collection techniques through literature studies and field interviews at the Batam City Immigration Checkpoint. They also use socio-legal approaches and theoretical analysis from Lawrence M. Friedman and Soerjono Soekanto. The study results show that even though the 7-day VOA policy has been implemented administratively and has legitimate regulations, its implementation is still not optimal. The main obstacles are limited human resources, a lack of socialization, and low legal awareness among tourists. Therefore, it is necessary to strengthen the substance of policies, increase the capacity of the apparatus, integrate technology, and socialize with tourism industry players. Thus, this policy is expected to be not only normatively legal but also substantively effective in encouraging the growth of the national tourism sector
CITIZENSHIP FROM THE PRINCIPLE OF HUMAN RIGHTS (CASE STUDY OF SETIA WATTI S. LALANG IN BATAM CITY) Ilham Bela Perkasa; Siti Nurkhotijah; Ramlan
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 5 (2025): October
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i5.4006

Abstract

Citizenship is a fundamental legal status that forms the basis for recognizing every individual's civil, political, social, and economic rights. However, in practice, legal and social issues still cause individuals to lose their citizenship status (involuntary statelessness) unintentionally. This study highlights the case of Setia Watti S. Lalang in Batam City as a concrete example of the failure of legal and administrative systems to ensure the protection of the right to citizenship per the principles of human rights. Setia Watti, a woman born in Indonesia who in practice lives as an Indonesian citizen, faces uncertainty regarding her legal status due to documentation issues and overlapping policies between various agencies. This study aims to analyze the legal regulation of citizenship in Indonesia from a juridical perspective, examine the law's implementation in such cases, and identify challenges and obstacles in resolving cases of loss of citizenship. The methods used are normative juridical and empirical juridical legal research methods with a statute approach and a socio-legal approach, as well as collecting primary data through interviews and field observations. The research results show a gap between positive legal norms, the administrative practices implemented by the relevant agencies, and a lack of coordination among institutions in handling cases of loss of citizenship. In addition, the legal approach that is not yet based on human rights further marginalizes vulnerable groups such as women and children from mixed marriages. This study recommends the need for affirmative policies, improvements to derivative regulations of the Citizenship Law, cross-sectoral synergy and active participation of civil society in advocating for the fulfillment of the right to citizenship.
JURIDICAL ANALYSIS OF THE COLLABORATION BETWEEN IMMIGRATION AND STAKEHOLDERS AT BATAM CENTRE INTERNATIONAL PORT IN EFFORTS TO PREVENT HUMAN TRAFFICKING CRIMES (RESEARCH STUDY IN BATAM CITY) Fajar Ramadani; Soerya Respationo; Siti Nurkhotijah
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 5 (2025): October
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i5.4007

Abstract

The Criminal Act of Human Trafficking (TPPO) is a transnational crime that has a serious impact on human rights, especially in border areas such as Batam City, which has direct access to neighboring countries through the Batam Centre International Port. Preventing TPPO requires effective collaboration between Immigration and various stakeholders such as the Police, port authorities, and civil society organizations. This study aims to analyze the legal regulations, implementation, obstacles, and solutions regarding the collaboration between Immigration and stakeholders in efforts to prevent TIP at Batam Centre International Port. The methods used are normative juridical and empirical juridical legal research methods with a statutory approach and a sociological approach. Data was obtained through document studies and direct interviews with Immigration, the Police, KSOP, and NGOs. The analysis was carried out using three main theories: Max Weber's Theory of Authority, Lawrence M. Friedman's Legal System Theory, and Soerjono Soekanto's Theory of Legal Effectiveness. The results of the study show that although the legal framework for collaboration has been regulated through Law Number 6 of 2011 and Law Number 21 of 2007, as well as several technical memorandums of understanding, its implementation is still not optimal. The identified obstacles include overlapping authorities, the absence of inter-agency SOPs, limited resources, and a weak culture of cooperation. Current collaboration remains sectoral and has not been institutionalized on a permanent basis. This study recommends the establishment of integrated inter-agency SOPs, the creation of permanent coordination posts at ports, and collaborative training and incentive systems to strengthen institutional synergy in the prevention of human trafficking in border areas.