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PERANCANGAN SISTEM PENGUKURAN KINERJA PADA PDAM LUMAJANG DENGAN BALANCED SCORECARD Titisari, Manik Ayu
JURNAL TEKMAPRO Vol 1, No 1 (2006): JURNAL TEKMAPRO
Publisher : JURNAL TEKMAPRO

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (204.315 KB)

Abstract . PDAM of Lumajang is one of the Local Owned Business Institutions which offer public services of running water. Performance Measurement System which is applied refers to a system stated in the Department of Internal Affairâs Decision No. 47/1999 which is still based on the firmâs financial performance so that it does not reflect all its activities. Besides, all PDAMs should implement this performance measurement system, but each PDAM has its own visions, missions, and strategies. Howefer, a good performance measurement system must reflect performances of all activities in the related firm. Thus, in order to get the comprehensive performance measurement system, it should be a system which is able to represent the whole firmâs performances, namely Balanced Scorecard. Performance Measurement System using the Balanced Scorecard model is based on the Balanced Scorecard frameworks, that are determination of measurement architecture, determination of strategic objectives of each perspective (financial, customer, internal business process, learning and growing), determination of Key Performance Indicators (KPI), and determination of targets and initiatives (act of planning). Based on the analysis results, the following are performances of PDAM Lumajang in 2003 in terms of each perspective : the Financial Perspektive is 1.967Â , the Customer Perspektive is 1.08Â , the Internal Business Process Perspektive is 1.331 , and the Learning and Growing Perspektive is 0.64. Thus, in a whole the performances of PDAM Lumajang is good enough with the performance value of Â 5.02 . Keywords : Performance Measurement System, Balanced Scorecard, Local Owned Business Institutions Intisari . PDAM TK II Lumajang adalah salah satu Badan Usaha Milik Daerah (BUMD) yang memberikan jasa pelayanan di bidang air minum. Sistem Pengukuran Kinerja (SPK) yang digunakan selama ini adalah sistem pengukuran kinerja yang tertuang dalam Keputusan Menteri Dalam Negeri No.47 Th 1999 yang masih banyak bertumpu pada kinerja keuangan perusahaan sehingga belum memperlihatkan kinerja dari aktivitas-aktivitas perusahaan secara keseluruhan. Dalam menerapkan sistem penilaian kinerja masing-masing PDAM pada dasarnya memiliki visi, misi, dan strategi yang berbeda-beda. Sistem pengukuran kinerja yang baik adalah sistem yang merupakan penjabaran visi, misi, dan strategi perusahaannya dan mampu memperlihatkan kinerja dari aktivitas-aktivitas perusahaan tersebut secara keseluruhan. Proses perancangan SPK dengan model Balanced Scorecard didasarkan pada langkah-langkah (framework) dari Balanced Scorecard, yaitu penetapan arsitektur pengukuran, penentuan tujuan strategis (strategic objectives) dari masing-masing perspektif (finansial, pelanggan, proses bisnis internal, belajar dan tumbuh), penentuan Key Performance Indicators (KPI) dan penentuan target serta inisiatif (rencana aksi). Dari hasil analisa diperoleh kinerja PDAM Lumajang tahun 2003 untuk masing-masing perspektif adalah sebagai berikut : Perspektif Finansial sebesar 1,967 , Perspektif Pelanggan sebesar 1,08 , Perspektif Proses Bisnis Internal sebesarÂ 1,331Â , Perspektif Belajar dan Tumbuh sebesar 0,64Â Dengan demikian secara keseluruhan, kinerja PDAM Lumajang adalah cukup baik dengan nilai kinerja sebesar 5,02. Kata kunci : Sistem Pengukuran Kinerja, Balanced Scorecard, BUMD

Manufacture of Solar Panel with 300W Inverter for Household Electricity Needs Yanatra Budi Pramana; Solikin, Akhmad; Faisal, Akhmad; Walujo, Djoko Adi; Rusdiyantoro; Titisari, Manik Ayu
Tibuana Vol 5 No 01 (2022): Tibuana
Publisher : UNIPA PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36456/tibuana.5.01.4604.41-45

Solar panels are semiconductor elements that can convert solar energy into electrical energy. This Research on Solar Power Plants (PLTS) assemble with materials such as solar panels, 3000 W inverters, batteries, relays and control chargers, after that the load calculations are carried out, then implementation and testing is carried out. This research also aims as a renewable electric power in the future. From the results of the PLTS load test carried out at the researcher's house, the highest load was 405.32 watts, while the highest load test results used PLN electricity, which was 267.06 watts. So it can be said that this research is successful in meeting the electricity needs of household scale.

Manufacture of Solar Panel with 300W Inverter for Household Electricity Needs Yanatra Budi Pramana; Akhmad Solikin; Akhmad Faisal; Djoko Adi Walujo; Rusdiyantoro; Manik Ayu Titisari
Tibuana Vol 5 No 01 (2022): Tibuana
Publisher : UNIPA PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36456/tibuana.5.01.4604.41-45

Solar panels are semiconductor elements that can convert solar energy into electrical energy. This Research on Solar Power Plants (PLTS) assemble with materials such as solar panels, 3000 W inverters, batteries, relays and control chargers, after that the load calculations are carried out, then implementation and testing is carried out. This research also aims as a renewable electric power in the future. From the results of the PLTS load test carried out at the researcher's house, the highest load was 405.32 watts, while the highest load test results used PLN electricity, which was 267.06 watts. So it can be said that this research is successful in meeting the electricity needs of household scale.

SWOT Analysis and ANP for Organic Tempeh SME Business Development Strategy Manik Ayu Titisari; Denis Fidita Karya; Surjo Hadi
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 6 (2021): November 2021
Publisher : LPPM of NAROTAMA UNIVERSITY

Purpose: Therefore, in this study, SWOT analysis is used to formulate problems from internal and external factors, from developing alternative strategies, selecting and making strategic decisions that align with company goals. Design/methodology/approach: At the same time, the Analytical Network Process (ANP) is used to weigh each alternative strategy so that the strategy with the highest priority weight can be identified. By using Super Decision software, the best alternative strategy for Soya Agung is to promote promotion and education with a weight of 0.214760. Findings: An industry that can compete in the modern market has the right marketing strategy. As a Small and Medium Enterprise producing tempeh, whose raw material is non-genetic modified local soybeans, Soya Agung still has limitations in marketing its products. Research limitations/implications: The integration of SWOT and ANP is expected to produce strategic plans that can provide various alternative marketing strategies that can help solve company problems. Paper type: Research paper

APPLICATION OF THE FMEA METHOD IN DETERMINING IMPROVEMENT PRIORITIES IN THE PRODUCT QUALITY SYSTEM AT COMPANY X Antonius Cahyono; Manik Ayu Titisari; Rusdiyantoro
Jurnal Scientia Vol. 12 No. 02 (2023): Education, Sosial science and Planning technique, edition March-May 2023
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/scientia.v12i02.1329

Company X is a manufacturing company integrated with production segments ranging from spinning, weaving, dyeing, and finishing. The company has contributed to advancing the Indonesian textile industry as an important element in the domestic production sector. However, during the production process defects often occur or the results of goods that are not in accordance with company standards often occur. The purpose of this research is to identify the causes of defects, as well as to form priority recommendations for improvement with the aim of maintaining product quality according to company standards. Data analysis applied in this study uses the Failure Modes Effect Analysis (FMEA) method. The results of this study indicate that there are 7 types of defects with the highest frequency, namely colour spots/chemical defects which are the priority for improvement in the quality system. There are 9 failure modes with the highest RPN, namely 360 in the imperfect Drug Dissolution Failure Mode. There are 5 factors that cause defects and suggestions for improvements to each problem in these factors.

Modeling E-Commerce Website Using QFD Manik Ayu Titisari; Surjo Hadi; Yitno Utomo; Denis Fidita Karya; Gerald Binta Syarifudin Aliansa
Jurnal Bisnis dan Keuangan Vol 8 No 1 (2023): Business and Finance Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v8i1.3947

In the last decade, technological developments and advances in the digital economy have changed consumer behavior significantly. In this millennial era, all levels of society can easily use e-Commerce. Meeting customer needs, even exceeding their expectations, is crucial in this intense digital business competition. This study took place at a X Store, which aimed to identify service attributes that would be developed to improve their quality. This study used the Quality Function Deployment (QFD) method, which began with surveys and interviews, then distributed questionnaires to respondents (customers) to find the Voice of Customers, and then processed the data using QFD. The results showed that: 1) the attribute Product Quality had the highest level of importance, with an importance level of 4.63; 2) the attribute Complete Product Type had the top priority for superior performance, with a weight value of 4.6398; 3) the technical response Easy Order Tracking Service is a top priority for improvement, with a priority value of 6.3224 and a normalized contribution of 32.44%.

PENGOLAHAN BAHAN ALAMI UNTUK PENGEMBANGAN PRODUK TOTEBAG ECOPRINT DIDESA PRANTI KECAMATAN SEDATI KABUPATEN SIDOARJO: Ecoprint Dengan Teknik Pounding pada Totebag Manik Ayu Titisari; Arifatus Zulha Aisjah
Kanigara Vol 3 No 1 (2023): Kanigara
Publisher : Universitas PGRI Adi Buana Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36456/kanigara.v3i1.6859

Because it has a favorable effect on mothers - the mother herself - ecoprint training with the pounding technique, which was described to the women of the Family Welfare Empowerment (PKK) group in Pranti Village, Sedati District, Sidoarjo Regency, is an activity that needs to be carried out regularly between PKK women in Pranti village. This group of women initially displayed lower levels of daily productivity. Their daily activities changed after undergoing ecoprint instruction using the hammering technique. This training is delivered face-to-face in phases and includes briefing approaches, talks, handouts on the making process, and practice. Women from the PKK group can soon discover her instructions because the ecoprint process is less sophisticated, practical, and easier than the batik technique, and the tools and materials are readily available. Additionally, the materials used, especially different types of leaves, are easily accessible in the area surrounding the property. Tote bags, long fabrics, and clothing can all be produced using the outcomes of ecoprint training combined with the pounding process.

PERANCANGAN STRATEGI MITIGASI RESIKO PADA RANTAI PASOK RAW MATERIAL GLUCOSE DI INDUSTRI KRIMER Robby Indra Romadhona; Manik Ayu Titisari
PROFISIENSI : Jurnal Program Studi Teknik Industri Vol 12, No 1 (2024): PROFISIENSI JULI 2024
Publisher : University of Riau Kepulauan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33373/profis.v12i1.6563

Supply chain is a system that connects various parties in the production process from upstream to downstream with the aim that products can be delivered to consumers on time and also in the right quantity. The purpose of supply chain management is to ensure that all processes in the supply chain run efficiently, effectively and provide optimal value. The problem in the creamer industry is that the arrival schedule of glucose raw materials is often late or not according to schedule, which disrupts the production process. Efforts in risk mitigation actions can be carried out with the SCOR (Supply Chain Operation Reference) method and also HOR (House Of Risk). In the SCOR method process, there are 5 main processes, namely plan, source, make deliver and return. In the HOR phase 1 method, the results with the highest risk agent value with moderate risk are obtained, namely the raw material planning team is less careful, raw materials arrive not on schedule, and lack of coordination from the raw material planning and purchasing team. While HOR phase 2 obtained risk mitigation results in the form of ensuring the schedule of arrival of raw materials, forecasting related to raw material supplies and production needs, adding and identifying suppliers. In risk mitigation in the form of making a schedule of handling plans to carry out risk mitigation that will be carried out with a plan tailored to the conditions in the creamer industry.

Pendampingan Anak-Anak dengan Program Sinau Bareng di Desa Pranti, Sedati, Sidoarjo Titisari, Manik Ayu; Hariyono, Amanda; Sholichah, Siti Aminatus; Indraswara, Windu Tri
Jurnal Pengabdian Masyarakat dan aplikasi Teknologi Vol. 2, No. 1: January 2023
Publisher : Institut Teknologi Adhi Tama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.adipati.2023.v2i1.3906

Kegiatan KKN (Kuliah Kerja Nyata) yang diadakan oleh Universitas selain pendidikan dan penelitian yang bertujuan untuk mahasiswa dapat mengabdi dan menjalankan tugas kemasyarakatan serta menambah wawasan tentang kehidupan sosial. Dengan dilaksanakannya pengabdian ini di Desa Pranti dengan program “Sinau Bareng” yang menyesuaikan sasaran pada anak-anak SD/Mi kelas 1 hingga 6, diharapkan dapat membawa relasi antara perguruan tinggi dan masyarakat sekitarnya. Pada proses pengabdian ini, permasalahan pendidikan menjadi sasaran utama. Dalam rangka meningkatkan kualitas, maka proses pengembangan kelompok belajar perlu melibatkan orang tua untuk mendorong anak anaknya agar memahami materi yang diajarkan disekolah. Oleh karena itu, untuk mengatasi masalah tersebut maka metode yang digunakan dalam pengabdian ini berupa pendampingan dan diskusi. Tentunya dengan model diskusi dalam konteks pengetahuan teori, sedangkan pendampingan dilakukan dalam bentuk aksi nyata pengabdian. Selain itu, diberikan berbagai model permainan guna mengemas upaya pelibatan mahasiswa KKN dengan cara yang menyenangkan.Hasil dalam pengabdian ini berupa capaian proses pelaksanan kegiatan selama satu bulan penuh sebagai upaya peningkatan kualitas pengembangan kelompok belajar yang melibatkan berbagai pihak. Kata Kunci : Pendidikan; Sinau Bareng; Pendampingan anak.

PENERAPAN CRITICAL PATH METHOD DALAM PENJADWALAN PROYEK PEMASANGAN TANGKI STORAGE ST-1812, STUDI KASUS PADA PT. MSM Nugraha, Dwi Noviarsi Patria; Titisari, Manik Ayu; Nugraha, Dwi
Jurnal Ilmiah Teknik Industri Vol. 12 No. 2 (2024): Jurnal Ilmiah Teknik Industri : Jurnal Keilmuan Teknik dan Manajemen Industri
Publisher : Program Studi Teknik Industri, Fakultas Teknik Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jitiuntar.v12i2.31706

The installation of the ST-1812 storage tank aims to improve production efficiency at PT. MSM by saving costs in the use of steam from 16 hours to only 4 hours, which is used to heat the final product to temperature of 63°C according to work instructions. Critical Path Method is used to determine the optimal construction time, because this method can identify the sequence of tasks that are most critical or that have the most impact on the duration of the entire project. The purpose of this study is to determine the optimal duration for implementation and completion of the ST-1812 storage tank installation project at PT MSM. The analysis of the CPM application showed that the project took 90 days to complete, with 19 activities included in the critical path. The addition of working hours (overtime) on activities on the critical path makes the project can be completed in 73 days, 17 days faster than the initial duration of the project. The initial cost of the project was IDR 66,555,000, and the cost after accelerating the project with crashing calculations was IDR 74,886,429, with a cost slope of IDR 8,331,429.

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