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Pelaksanaan Proses Akreditasi Sekolah untuk menjaga kualitas Pendidikan Sekolah/Madrasah Dedi Iskamto; Jeli Nata Liyas; Elida Gultom; Putra Budi Ansori; Yulia Harwina; Teguh Hendra
Jurnal Pengabdian Masyarakat Akademisi Vol. 1 No. 2 (2022)
Publisher : Jurnal Pengabdian Masyarakat Akademisi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1391.774 KB) | DOI: 10.54099/jpma.v1i2.132

Abstract

Tujuan kegiatan pengabdian masyarakat ini adalah melakukan proses akreditasi sekolah menengah Kegiatan Akreditasi diharapkan menjadi pendorong dan dapat menciptakan suasana kondusif bagi perkembangan pendidikan serta memberikan arahan dalam melakukan penjaminan mutu sekolah/madrasah yang berkelanjutan, guna mencapai mutu yang diharapkan. Peraturan Pemerintah Nomor 17 Tahun 2010 Tentang Pengelolaan dan Penyelenggaraan Pendidikan mewajibkan akreditasi bagi seluruh sekolah/madrasah sebagai bagian dari upaya penjaminan mutu pendidikan. Oleh karena itu, akreditasi merupakan proses evaluasi terhadap berbagai aspek penyelenggaraan pendidikan dalam upaya menjamin terselenggaranya layanan pendidikan bermutudi Provinsi Riau
THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION IN CV. PANGEAN JAYA ABADI IN KUANTAN SINGINGI DISTRICT Teguh Hendra
Jurnal Scientia Vol. 11 No. 02 (2022): Education, Sosial science and Planning technique, November
Publisher : Sean Institute

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Abstract

Competition in the economic field both national, regional and multinational is getting intense. Trade wars occur between nations trying to dominate the market. The concept of marketing is having thoughts so that how marketing activities can be carried out based on a solid philosophy, which uses responsive and responsible marketing. In general, the purpose of this study is to determine the effect of service quality on satisfaction. The number of samples in this study were 37 people. From the results of the overall validity test of statement items between the service quality variable and the satisfaction variable, it was declared valid because the value of rcount> rtable (0.3246) was obtained. The results of simple linear regression obtained a value of Y = 11.410 + 0.719X. From the results of the partial test or t test, it is obtained that the value of tcount (6.148) > the value of ttable (2.03011) with a significant level of 0.000 <0.05 means that the service quality variable has a significant effect on the satisfaction variable. And the coefficient of determination R2 is 0.519 or 51.9% while the rest (100 – 51.9 = 48.1) or 48.1% is influenced by other variables that are ignored or not selected in this study.
Co-Authors Dedi Iskamto Elida Gultom Jeli Nata Liyas Putra Budi Ansori Yulia Harwina