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Analisis Faktor-faktor yang Mempengaruhi Keputusan Konsumen dalam Memilih Jasa Perbankan Syariah di Kota Padang Yuanita, Ika; Nurhayati, Nurhayati
Jurnal Ekonomi Vol 14, No 2 (2013)
Publisher : Sekolah Tinggi Ilmu Ekonomi H. Agus Salim Bukittinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47896/je.v14i2.239

Abstract

The Development of Syariah Bangking in Indonesia was started by the implementation of UU No. 23 in 2009 as a dual banking systen. This research purpose are to identify the characteristic customer behaviour by their preference using services in Syariah Banking in Padang Munipacility. Then, to identify the influence factors of the purchasing decision by customer using services in Syariah Banking in Padang Munipacility. Research design is descriptive-correlational, samples are consist of 100 number of customer using service in Syariah Banking in Padang Munipacility. Research metode is using crosstabulation analysis by Chi-Square Correlation with Pearson and Odds Ration calculations. The empirical result shows customer behaviour that represent by culture, social, costumre sharacteristic or personality, and psychological factors are significant t determine purchasing decision of customer using in Syariah Banking in Padang Munipacility with level of significant at a=0,05. Culture and social factors had a positive correlation to purchasing decision, but customer personality and psycological factors has a negative correlation to purchasing decicion that replected by Pearson-R. Beside that culture factors still more important factors among others that replected by Odds Ratio of Purchasing decision to ude service in Syariah Banking in Padang Munipacility.
IKLIM ORGANISASI, KETERAMPILAN MANAJERIAL DAN KINERJA KEPALA SMK DI KOTA PADANG Ika Yuanita; Nurhayati Nurhayati
Jurnal Ilmiah Poli Bisnis Vol 10 No 1 (2018): Volume 10 No. 1 April 2018
Publisher : Politeknik Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30630/jipb.10.1.32

Abstract

The objective of research is to describe organizational climate and managerial skills, and principal performance of SMK in Padang City in order to improve educational quality of vocational unit.Research designed by descriptive-explanatory with population in this study are teachers of the public and private SMK in academic year 2016/2017. the population are 1,628 teachers with stratified random sampling technique (with 94 samples). Empirical finding shows that a few SMK principal carry out supervision with actions to all education units; ineffective school organizational structure;, school team coordination has not been created well, and the absence of school personnel performance and evaluation within a certain period. That also influenced by the climate of vocational organizations, both physical buildings and learning technology facilities. In addition, the education level of the vocational school principals about 51.2% graduated from the bachelor's degree, which determines managerial ability to manage school in a professional manner.
Tracer Study Program Studi Administrasi Bisnis eva yoyet; Primadona Primadona; Yosi Suryani; Ika Yuanita
Jurnal Ilmiah Poli Bisnis Volume 12 Nomor 1 Tahun 2020
Publisher : Politeknik Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30630/jipb.12.1.382

Abstract

This study aims to find out what is needed by the company for prospective employees. Higher Education is a producer of labor so that what is produced must be in line with industry needs. This research was conducted by survey method using a questionnaire instrument. The number of respondents was 139 people who were spread out in all regions with respondents being alumni users or company owners / managers who had been alumni from 2014 to 2018. The results of the study revealed that there were some skills that alumni had to have, namely foreign language skills, personality good and in accordance with job specifications, the ability to use computer equipment, communication skills and others. This ability has special requirements for alumni in getting jobs both private companies and state-owned or civil servants. The limitation of this study is that the questions raised are limited to alumni users but there are still many other questions that should also be important for universities and for further research this can be done.
Pengaruh Motivasi Belajar Dan Manajemen Diri Terhadap Prestasi Akademik Mahasiswa Prodi Administrasi Bisnis Ika Yuanita
Jurnal Ilmiah Poli Bisnis Volume 13 Nomor 1 Tahun 2021
Publisher : Politeknik Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30630/jipb.v13i1.438

Abstract

The student admission system at Politeknik Negeri Padang (PNP) is divided into several systems, namelyacceptance by invitation with a quata of 30 percent, for the bidikmisi route by 40 percent, while through thePolytechnic entrance examination by 30 percent. PNP has 21 Study Programs which are spread in 7 (seven)Departments. Business Administration is a study program under the Department of Business Administration.This study aims to determine the effect of learning motivation, self-management on student academicachievement in the Business Administration , PNP. This research needs to be done to be able to evaluate thework of all elements in the PNP, especially the Business Administration Study Program. During this time inevaluating the results tend to be but we forget that input greatly affects the results. The research method usedis quantitative with online / online survey methods conducted on AB Study Program students class 2017 and2018. The results showed that self-management variables had an effect on student achievement while learningmotivation had no effect on student achievement. The limitation of this study is that it still uses variables tosee student achievement and for further research it can add other variables.
STUDI KARAKTERISTIK KONSUMEN YANG BERBELANJA PADA RITEL MODERN DI KOTA BUKITTINGGI Nurhayati Nurhayati; Ika Yuanita
Admisi dan Bisnis Vol 19, No 2 (2018): JUNI 2018
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (655.993 KB) | DOI: 10.32497/ab.v19i2.1275

Abstract

Bisnis Ritel di Indonesia secara umum dapat diklasifikasikan menjadi dua yaitu, ritel modern dan ritel tradisional. Ritel modern sebenarnya merupakan pengembangan dari ritel tradisional, yang pada praktiknya mengaplikasikan konsep yang modern, pemanfaatan teknologi, dan mengakomodasi perkembangan gaya hidup di masyarakat.Terutama jika mengamati jumlah populasi penduduk Indonesia pada tahun 2015 yang diperkirakan mencapai kurang lebih 250 juta jiwa. Kebiasaan berbelanja masyarakat saat ini pun juga bergeser, hingga pasar modern selalu diminati masyarakat. Oleh sebab itu maka potensi pertumbuhan  ritel modern akan lebih cepat pada semua kota di Indonesia. Begitu juga dengan masyarakat Kota Bukittinggi, sudah terjadi pergeseran tempat belanja konsumen dari pasar tradisional ke Ritel modern. Sejalan dengan pertumbuhan jumlah tempat belanja ritel modern ini juga semakin meningkat di Kota Bukittinggi dari tahun ke tahun sampai tahun 2014 berjumlah 136  ritel modern.permasalahan yang akan dibahas dalam penelitian ini yaitu ; Bagaimana karakteristik konsumen dalam berbelanja pada ritel modern diKota Bukittinggi. Tujuan dari penelitian ini adalah : unutk mengetahui karakteristik  konsumen dalam berbelanja pada ritel modern di Kota Bukittinggi. Sampel dari penelitian ini: konsumen ritel modern di Kota Bukittinggi sebanyak 200 responden dengan menggunakan teknik sampling accidental Non Probability sampling. Teknik analisa data dengan menggunakan analisis deskriptif kualitatif . Hasil penelitian ini menunjukkkan bahwa konsumen yang dominan berbelanja pada ritel modern adalah perempauan, usia produktif 26-35 tahun, pada umumnya berprofesi sebagai PNS dengan penghasilan rata-rata lebih dari Rp.5 juta dengan frekuensi belanja rata-rata satu bulan 3-4 kali sebulan
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH PADA BANK NEGARA INDONESIA (BNI) CABANG KOTA SOLOK Tin Agustiani; Gustina Gustina; Ika Yuanita
Jurnal Ekonomi Bisnis Kompetif Vol 1 No 3 (2022)
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (759.965 KB) | DOI: 10.35446/bisniskompetif.v1i3.1174

Abstract

Penelitian ini bertujuan untuk melihat pengaruh kualitas pelayanan (Tangible, Responsiveness, Reliability, Assurance, Empathy) terhadap kepuasan nasabah dan untuk mengetahui dimensi pelayanan yang sangat berpengaruh terhadap kualitas pelayanan pada Bank Negara Indonesia (BNI) Cabang Kota Solok. Metode pengumpulan data dengan menyebarkan kuesioner menggunakan purposive sampling kepada 100 orang nasabah yang datang ke kantor Bank Negara Indonesia (BNI) Cabang Kota Solok. Analisis data menggunakan analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa kualitas pelayanan berpengaruh positif terhadap kepuasan pelanggan dan berpengaruh signifikan secara parsial dan simultan dengan tingkat pengaruh sebesar 33,4%. Dimensi terbaik terletak pada dimensi Tangible dan yang terendah pada dimensi Empathy. Dalam rangka peningkatan kualitas layanan dalam rangka mempertahankan dan meningkatkan pelayanan kepada nasabah, disarankan BNI Cabang Kota Solok perlu memperhatikan beberapa item yang telah diuji dalam penelitian ini, agar BNI Cabang Kota Solok dapat mengevaluasi kembali kinerja petugas/karyawannya dalam memberikan pelayanan yang baik dan berkualitas serta memberikan kemudahan dan keamanan bagi nasabah dalam bertransaksi, karena dalam penelitian ini kontribusi kepuasan paling rendah terdapat pada dimensi Assurance dan Empathy.
Analisis Tingkat Kepuasan Mahasiswa terhadap Kinerja Dosen Program Studi Administrasi Bisnis Politeknik Negeri Padang Neswardi, Sepri; Yoyet, Eva; Yuanita, Ika; Iwadiah, Iwadiah
JIIP - Jurnal Ilmiah Ilmu Pendidikan Vol. 5 No. 3 (2022): JIIP (Jurnal Ilmiah Ilmu Pendidikan)
Publisher : STKIP Yapis Dompu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (890.047 KB) | DOI: 10.54371/jiip.v5i3.494

Abstract

Penelitian ini bertujuan untuk membahas mengenai penilaian kinerja dosen yang dilakukan oleh Jurusan perguruan tinggi Politeknik Negeri Padang. Tujuan penelitian ini untuk mengidentifikasi kinerja dosen dilihat dari beberapa dimensi dan juga penilaian terhadap mata kuliah yang diberikan kepada mahasiswa apakah sudah mencapai standar yang ditetapkan. Penelitian ini melibatkan 450 orang mahasiswa dari tingkat 1 sampai tingkat 3 pada Prodi Administrasi Bisnis. Metode penelitian yang digunakan adalah metode kuantitatif dengan pengumpulan data menggunakan kuesioner. Hasil penelitian mengungkapkan bahwa tingkat kepuasan mahasiswa terhadap kinerj dosen benilai baik dan masih ada beberapa dimensi yang mendapatkan penilaian kurang baik seperti Kemampuan menghidup suasana kelasmasih mendapatkan nilai 2.56 atau masuk dalam kategori kurang baik. Dimensi lainnya yang menerima penilaian kurang adalah pemanfaatan pemakaian teknologi dalam pembelajaran. Dimensi yang mendapatkan nilai kurang akan dilakuka perbaikan sedangkan nilai baik akan dilakukan peningkatan agar mencapai baik sekali. Keterbatasan penelitian ini adalah masih dilakukan satu variable dan belum menambah dengan variable lainnya sehingga penelitian selanjutnya dapat ditambahkan variable lain agar lebih komplek dengan pengukuran yang baru.
KONTRIBUSI KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN PELANGGAN INDIHOME DI KOTA PADANG Ridwan Rasyid; Gustina Gustina; Ika Yuanita
Prosiding Seminar Nasional Manajemen dan Ekonomi Vol. 1 No. 1 (2022): Juni : Prosiding Seminar Nasional Manajemen dan Ekonomi
Publisher : Universitas Kristen Indonesia Toraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (145.037 KB) | DOI: 10.59024/semnas.v1i1.1

Abstract

The very rapid development of technology, information, and communication in the current era of globalization is very helpful and facilitates the work of the world community, one of which is currently popular is the internet. This study aims to determine the contribution of service quality and product quality to Indihome customer satisfaction in the city of Padang. The methodology of this research is quantitative research. The sample in this study was 100 customers who were taken by the purposive sampling method. The analytical method used is multiple linear regression analysis. The results showed that simultaneously service quality and product quality had a positive and significant effect on Indihome customer satisfaction in the city of Padang. While partially the service quality variable has no significant effect on Indihome customer satisfaction in the city of Padang, and the product quality variable has a positive and significant effect on Indihome customer satisfaction in the city of Padang. Product quality is the most dominant variable affecting customer satisfaction.
Dampak Digital Banking dan Job Insecurity Terhadap Turnover Intention Ika Yuanita; Elni Sumiarti
ABEC Indonesia Vol. 10 (2022): 10th Applied Business and Engineering Conference
Publisher : Politeknik Caltex Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research purposed to determine the impact of digital banking and job insecurity as a mediating effect relationship on the turnover intentions of employees in PT. Bank Negara Indonesia (Persero), Tbk. regional office of the South Jakarta. This study designed by descriptive-exploratory with quantitative approach, samples consist of 178 employees that related to PKWT, Bina BNI, and outsourcing classified by using proportional stratified random sampling method. Moderating Regression Analysis (MRA) used to examine moderator effect of the research model with residual test method. Empirical findings showed that digital banking have significance relationship impact to turnover intentions of the employees in PT. Bank Negara Indonesia (Persero), Tbk. regional office of the South Jakarta. Meanwhile, job insecurity have a pure moderator and negative effect, also significance affect to the relationship between digital banking and turnover intensions of the employees in PT. Bank Negara Indonesia (Persero), Tbk. regional office of the South Jakarta.
Impact Of Digital Leadership on Small Medium Enterprises Resilience: The Mediating Role of Employee Creativity Rahmat Eka Putra; Sepri Neswardi; Primadona Primadona; Jumyetti Jumyetti; Ika Yuanita
AMAR (Andalas Management Review) Vol 7 No 1 (2023)
Publisher : Management Institute Faculty of Economics Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/amar.7.1.35-61.2023

Abstract

Survival of Small Medium Enterprises (SMEs) is important in uncertainty and rapid advancement of digitalization nowadays, which leads to significant changes in the business environment. SMEs must be able to be resilient and face turbulence to survive and maintain business continuity. To support this resilience, digital leaders are required to help enterprises transform and lead them to a more promising future. Thus, SMEs have a digital mindset so that they can recognize and exploit opportunities, as well as overcome the challenges of surviving in an increasingly dynamic environment. Based on Social Exchange Theory and Resource Base Theory, this study examines the relationship between digital leadership and SMEs resilience through the mediation of employee creativity. Based on a sample of 179 SMEs from various sectors in Indonesia. The data were analyzed using AMOS-SEM by assessing construct validity and reliability, as well as measurement and structural models. The analysis confirms the effect of digital leadership on SMEs' resilience. The findings also provide support for the mediating role of employee creativity. The findings reveal the effect mechanism of digital leaders on SMEs resilience and enrich the literature on antecedents of SMEs resilience. Practical implications and future research are also discussed.