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Generation Z in the Workforce: How Mental Health Shape Job Satisfaction Through Work Engagement in Indonesia’s Urban Yuliawan, Eko; Sjaipul, Evilina; Winardi, Muhammad Aziz
JURNAL AKUNTANSI DAN MANAJEMEN Vol 9 No 2 (2025): Accounting and Management Journal
Publisher : Universitas Nahdlatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/amj.v9i2.8221

Abstract

This study aims to analyze the influence of mental health on job satisfaction mediated by work involvement in Generation Z workers in the Greater Jakarta area. The research approach used was quantitative, with the distribution of questionnaires online through Google Forms to respondents who were included in the age of Gen Z and had at least one year of work experience. The sampling technique used purposive sampling with a total of 110 respondents. Data analysis was carried out using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method. The results showed that mental health had a positive and significant effect on job satisfaction but did not have a significant effect on work engagement. Meanwhile, work involvement has a positive and significant effect on job satisfaction but does not act as a mediating variable between mental health and job satisfaction. These findings indicate that mental health has a direct influence on job satisfaction without intermediary work involvement. Theoretically, this study strengthens the theory of Job Demands-Resources (JD-R) by affirming the role of mental health as a personal resource that contributes to work well-being. In practical terms, the results of this study provide implications for organizations to improve the psychological well-being of employees through mental health support programs and create a conducive work environment for Gen Z workers to achieve optimal job satisfaction.
Enhancing revisit intention through digital tourism experience and digital trust: the mediating role of tourist engagement in heritage tourism Eko Yuliawan; Evilina Sjaiful; Sandi Noorzaman; Novie Nostalgia Adiwinata
Insight Management Journal Vol. 6 No. 1 (2026): May
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/imj.v6i1.509

Abstract

This study analyzes the influence of Digital Tourism Experience and Digital Trust on Tourist Revisit Intention, with Tourist Engagement as a mediating variable, in heritage destinations at Borobudur Temple and Jakarta Old Town. Using a quantitative approach with SEM-PLS, data were collected from 134 respondents through an online questionnaire. The findings reveal that Digital Trust significantly affects Tourist Engagement and Tourist Revisit Intention, both directly and indirectly through the mediation of Tourist Engagement, whereas Digital Tourism Experience has a direct effect on Revisit Intention and does not significantly influence Tourist Engagement or the indirect pathways. Furthermore, Tourist Engagement plays a crucial role in driving revisit intention, confirming that emotional, cognitive, and social involvement are key mechanisms in fostering tourist loyalty. These results reinforce the applicability of the Theory of Planned Behavior (TPB) and the Technology Acceptance Model (TAM) in digital heritage tourism. Based on these findings, it is recommended that destination managers prioritize strengthening digital trust through reliable platforms, data security, and transparent communication, while also enhancing interactive and personalized digital features such as virtual tours, storytelling, and user-generated content to improve engagement; additionally, integrating digital and on-site experiences is essential to create a seamless tourist journey, and future studies are encouraged to expand the sample scope, include more diverse heritage destinations, and incorporate additional variables such as perceived value and satisfaction to enrich the research model.
Pendampingan Terpadu UMKM Pantai Kartini Jepara untuk Pengembangan Ekonomi Lokal Berbasis Wisata Altatit Dianawati; Diah Nofitasari; Eko Yuliawan; Haris Karyadi
Lentera Pengabdian Vol. 4 No. 02 (2026): April 2026
Publisher : Lentera Ilmu Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59422/lp.v4i02.1325

Abstract

Pengabdian kepada masyarakat ini dilatarbelakangi oleh masih terbatasnya kapasitas pelaku Usaha Mikro, Kecil, dan Menengah (UMKM) di kawasan wisata Pantai Kartini Kabupaten Jepara dalam mengelola usaha, memasarkan produk, serta memanfaatkan teknologi digital untuk mendukung perkembangan usaha. Tujuan kegiatan ini adalah meningkatkan kapasitas pelaku usaha dalam pengelolaan usaha, pengembangan produk, strategi pemasaran, dan pemanfaatan media digital guna mendukung pengembangan ekonomi lokal berbasis pariwisata. Metode pelaksanaan menggunakan pendekatan pemberdayaan masyarakat melalui pelatihan dan pendampingan yang dilaksanakan selama tiga hari, yaitu pada 11–13 Mei 2026, dengan melibatkan 30 pelaku UMKM sebagai peserta. Teknik pengumpulan data dilakukan melalui observasi, wawancara, dokumentasi, serta kuesioner pre-test dan post-test. Hasil evaluasi menunjukkan adanya peningkatan kemampuan peserta yang ditunjukkan oleh kenaikan rata-rata skor dari 2,30 pada saat pre-test menjadi 4,12 pada saat post-test (skala 1–5). Peningkatan paling menonjol terjadi pada aspek pemahaman manajemen usaha, kemampuan digital marketing, akses pasar, dan pemahaman branding produk. Selain itu, peserta menunjukkan peningkatan motivasi dalam mengembangkan usaha serta kesiapan untuk memanfaatkan media digital sebagai sarana promosi. Kegiatan ini menunjukkan bahwa pelatihan dan pendampingan yang dilakukan efektif dalam meningkatkan kapasitas pelaku UMKM serta mendukung penguatan ekonomi lokal berbasis pariwisata di kawasan Pantai Kartini, Kabupaten Jepara.