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Kinerja Pegawai Dalam Meningkatkan Kualitas Pelayanan Masyarakat di Kantor Kelurahan Sempaja Selatan Trisna Alan Pasoso; Rita Kalalinggi; Muhammad Jamal
Jurnal Ilmu Pemerintahan Vol. 10 No. 4 (2022)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jip.v10i4.993

Abstract

This study aims to analyze and describe the work benchmarks of civil servants or state civil servants in improving the quality of service to the community at the Sempaja Selatan Sub-District Office and then the community's opinion of community services at the Kelurahan Office. The location of the research was carried out at the South Sempaja Village Office, North Samarinda District, Samarinda City. This type of research uses descriptive qualitative. Data collection was carried out through library and field research using observation, interview and documentation methods. Data were analyzed by descriptive qualitative. Based on the data developed by Miles, Huberman and Saldana, the authors did several things, namely collecting data, summarizing the data, then presenting the data, then drawing conclusions according to the theory of interactive data analysis. The results of this study indicate that the benchmark for the work of state civil servants or civil servants in improving the quality of service to the community at the Sempaja Selatan Village Office has been going quite well. This was obtained based on the results of research through actions taken by employees or state civil servants who carry out policies in providing services to residents of the South Sempaja Village, North Samarinda District, Samarinda City, as measured using dimensions/indicators Tangible, Reliability, Responsivenes, Assurance and Empathy. Furthermore, there are also several factors that influence the work benchmarks of state civil servants or apparatus in the implementation of services to the community at the Sempaja Selatan Village Office, namely the factor of the use of assistive devices and the factor of the place of service.
Eksistensi Kampung Dalam Perspektif Ekologis : (Studi Kasus Di Kampung Tering Lama Kabupaten Kutai Barat) Budiman, Budiman; Dyastari, E. Letizia; Joshua, Christensen Eldisa; Budiman; Nasir, Badruddin; Kalalinggi, Rita
JOURNAL OF GOVERNMENT SCIENCE Vol 3 No 2 (2022)
Publisher : Program Studi Ilmu Pemerintahan Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54144/govsci.v3i2.33

Abstract

The land of a river bank village of Tering Lama continues to erode, and it could cause this village to disappear. This research attempts to study the factors that influence its existence in order to survive. This study uses a qualitative descriptive research method to determine such factors. The study found that there are some influentual factors, namely traditions, habits, social interaction, environmental conditions, and the role of the government. The most determining ones are the environmental conditions and the role of the government. In fact, while some have left the river bank area, a considerable number of people of Tering Lama village can still survive from degraded environmental conditions such as landslides because they are very enthusiastic in protecting the environment to preserve their traditional culture that has existed for so long.  In cooperation with village government, their important effort was placing sand bags in the eroded river bank as sheet pile. Recently, they had been supported by the district government by constructing gabion wire as sheet pile. All of these ecological efforts are of importance in preserving their culture and tradition.