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From Values to Value: Unpacking the Impact of Work Ethics, Discipline, Compensation, and Fairness on Employee Satisfaction Putri, Alya Fahriyah Natasa; Suyana, Hilma; Zain, Efendy
Human Capital and Organizations Vol. 3 No. 1 (2025): OCTOBER 2025
Publisher : SAN Scientific

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58777/hco.v3i1.435

Abstract

This study aims to determine the effect of work ethics, work discipline, work compensation, and organizational fairness on job satisfaction at Biro Klasifikasi Indonesia (Persero) in North Jakarta. The sampling technique used was simple random sampling. Data were collected via a questionnaire. The data analysis methods used were multiple regression analysis and partial test (t). The results of the study showed that work ethics did not have a significant effect on job satisfaction; work discipline had a positive and significant impact; work compensation had a positive and significant effect; and organizational justice had a positive and significant impact. The managerial implications are that management of PT. Biro Klasifikasi Indonesia (Persero) needs to emphasize the importance of improving work discipline, providing fair and appropriate compensation, and creating a transparent and equitable organizational justice system, as these three factors have been proven to affect employee job satisfaction significantly. The managerial implications of this research indicate that PT. Biro Klasifikasi Indonesia (Persero) should prioritize strengthening employee discipline through explicit rules and consistent supervision, ensuring fair, performance-based compensation, and maintaining transparency in organizational justice to foster trust and employee satisfaction.
The influence of compensation and work environment on employee performance with intervening of work motivation Savira, Febri Aulia; Zain, Efendy; Zhafiraah, Nazma Riska
Human Capital and Organizations Vol. 1 No. 2 (2024): APRIL 2024
Publisher : SAN Scientific

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58777/hco.v1i2.217

Abstract

This research aims to determine the effect of compensation and work environment on employee performance. The focus of the research used is compensation and work environment variables on performance through work motivation. The population in this study were all employees of PT JIP. The sampling technique used was a sample using the Slovin method so that a sample of 66 respondents was obtained. Data was collected using a questionnaire. The data analysis method used is Partial Least Square Structural Equation Modeling analysis. The research results show that: Compensation has a positive and significant effect on work motivation, Work environment has a positive and significant effect on work motivation, Compensation has a positive and significant effect on performance, Work environment has a positive and significant effect on employee performance , Work motivation has a positive and significant effect on employee performance, Work motivation mediates the influence of compensation on employee performance, Work motivation does not mediate the influence of the work environment on employee performance. Managers need to pay attention to elements of the compensation package, such as salary, benefits, incentives, and career development opportunities, to ensure that employees feel valued and motivated to provide their best performance.
Pengaruh Kompensasi, Job Insecurity Stres Kerja dan Kepuasan Kerja Terhadap Turnover Intention (Studi Kasus pada Karyawan CV XYZ) Putri, Pencya Andina; Simon, Zainal Zawir; Zain, Efendy
Jurnal Ekonomi Bisnis, Manajemen dan Akuntansi (Jebma) Vol. 3 No. 1 (2023): Article Research Volume 3 Issue 1, Maret 2023
Publisher : Yayasan Cita Cendikiawan Al Kharizmi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/jebma.v3i1.2709

Abstract

Kompensasi, ketidakamanan kerja, stres kerja dan kepuasan kerja dapat mempengaruhi turnover intention karyawan. Penelitian ini bertujuan untuk menganalisis pengaruh kompensasi, ketidakamanan kerja, Stres Kerja terhadap kepuasan kerja dan turnover intention. Penelitian ini dilakukan di Kantor perusahaan CV XYZ dengan mengambil sampel sebanyak 91 orang. Data di kumpulkan dengan menyebarkan kuesioner dengan pernyataan sebanyak 25 items. Selanjutnya data yang telah dikumpulkan dianalisis dengan analisis jalur menggunakan SPSS dan dan Partial Least Square Structural Equation Modeling (PLS-SEM). Penelitian ini menyimpulkan bahwa terdapat empat hipotesis yang ditolak dan tiga hipotesis yang diterima. Hipotesis yang diterima dalam penelitian ini antara lain adalah konpensasi bepengaruh terhadap kepuasan kerja, job insecurity berpengaruh terhadap tunrover intention dan stres kerja berpengaruh tunrover intention karyawan. Sedangkan job insecurity tidak berpengaruh kepuasan kerja, stres kerja tidak berpengaruh kepuasan kerja, kompensasi tidak berpengaruh tunrover intention dan kepuasan kerja tidak berpengaruh tunrover intention
Exploring religious motivation as a moderator of word-of-mouth in Islamic banking Hukama, La Diadhan; Setianingrum, Any; Zain, Efendy; Simon, Zainal Zawir; Ghazali, Muh.
Asian Journal of Islamic Management (AJIM) VOLUME 8 ISSUE 1, 2026
Publisher : Faculty of Business & Economics, Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/AJIM.vol8.iss1.art6

Abstract

Purpose – This study examines the effects of service quality, service convenience, religious motivation, and customer satisfaction on word-of-mouth (WOM) behavior in Indonesian Islamic banking. It also investigates whether religious motivation moderates the relationship between customer satisfaction and WOM.Methodology – A quantitative approach was employed using purposive sampling of Islamic bank customers who had maintained an active account for at least one year. Data were collected from 195 respondents and analyzed using WarpPLS 6.0 to assess the measurement and structural models and test the proposed hypotheses.Findings – The results demonstrate that service quality and service convenience significantly enhance customer satisfaction. Furthermore, service quality, religious motivation, and customer satisfaction have significant positive effects on WOM behavior. However, service convenience does not directly influence WOM, and religious motivation does not moderate the relationship between customer satisfaction and WOM. These findings indicate that customer satisfaction is the primary driver of customers’ willingness to recommend Islamic banks, regardless of their level of religious motivation.Implications – Islamic banks should prioritize improving service quality and sustaining customer satisfaction to encourage positive WOM and strengthen customer advocacy. Although religious motivation does not strengthen the satisfaction–WOM relationship, reinforcing Sharia values remains an important strategy for differentiating Islamic banks in an increasingly competitive market.Originality – This study extends the Islamic banking literature by examining the moderating role of religious motivation in the customer satisfaction–WOM relationship, an area that has received limited empirical attention. Unlike previous studies emphasizing customer loyalty and behavioral intention, this study identifies WOM as a distinct and important behavioral outcome in the Islamic banking context.