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All Journal The Indonesian Journal of Business Administration Pendas : Jurnah Ilmiah Pendidikan Dasar JOURNAL OF APPLIED BUSINESS ADMINISTRATION Kumawula: Jurnal Pengabdian Kepada Masyarakat Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Jurnal Ekonomi Efektif JANE (Jurnal Administrasi Negara) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Healthy Nirmalasari, Healthy
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Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences Other

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MENGATASI KETIDAKSESUAIAN KANDIDAT : PERAN METODE SIMPLE ADDITIVE WEIGHTING (SAW) DALAM PENGAMBILAN KEPUTUSAN SELEKSI PT SAGALA Putra, Abdillah Fandani; Maulina, Erna; Nirmalasari, Healthy
JANE - Jurnal Administrasi Negara Vol 17, No 2 (2026): JANE (Jurnal Administrasi Negara)-Februari 2026
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jane.v17i2.68495

Abstract

Penelitian ini dilatarbelakangi oleh tingginya ketidaksesuaian kandidat dalam proses seleksi karyawan operasional di PT Sagala, yang terlihat dari banyaknya kegagalan kandidat pada tahap lanjutan serta pengunduran diri selama masa pelatihan kerja. Penelitian ini bertujuan untuk menganalisis pengalaman dan tantangan yang dihadapi divisi rekrutmen dan staffing dalam proses seleksi, khususnya terkait aspek efisiensi, objektivitas, dan konsistensi penilaian, serta menerapkan metode Simple Additive Weighting sebagai alat bantu pengambilan keputusan guna meningkatkan akurasi dan transparansi seleksi. Penelitian menggunakan pendekatan sequential explanatory, yaitu penggalian data kualitatif melalui wawancara mendalam dan observasi, yang kemudian dipadukan dengan analisis kuantitatif melalui metode penilaian multikriteria terhadap data kandidat dari tiga outlet. Hasil penelitian menunjukkan bahwa ketidaksesuaian kandidat terutama disebabkan oleh proses screening yang belum konsisten, perbedaan standar penilaian antarpetugas, dan belum optimalnya pemanfaatan data objektif seperti pengalaman kerja, jarak domisili, usia, dan ekspektasi gaji. Penerapan metode Simple Additive Weighting menghasilkan peringkat kandidat yang lebih stabil dan mampu mengidentifikasi kandidat dengan potensi retensi lebih baik dibandingkan keputusan seleksi aktual. Kesimpulan penelitian menegaskan bahwa integrasi metode kuantitatif pada tahap awal seleksi diperlukan untuk meningkatkan efisiensi proses, mengurangi risiko turnover, serta memperkuat kualitas keputusan rekrutmen di PT Sagala. This research is motivated by the high level of candidate mismatch in the operational employee selection process at PT Sagala, as reflected in frequent failures during later selection stages and resignations during the training period. The study aims to analyze the experiences and challenges faced by the recruitment and staffing division in conducting the selection process, particularly regarding efficiency, objectivity, and consistency of assessment, as well as to apply the Simple Additive Weighting method as a decision-support tool to enhance accuracy and transparency in the selection of operational employees. A sequential explanatory approach was employed, combining qualitative data obtained through in-depth interviews and observations with quantitative analysis using a multi-criteria assessment method applied to candidate data from three outlets. The findings indicate that candidate mismatch is primarily driven by inconsistent screening practices, variations in assessment standards among recruiters, and the suboptimal use of objective data such as work experience, domicile distance, age, and salary expectations. The application of the Simple Additive Weighting method produced a more stable ranking of candidates and successfully identified individuals with stronger retention potential compared to actual selection outcomes. The study concludes that integrating quantitative methods into the early stages of the selection process is essential to improve efficiency, reduce turnover risks, and strengthen the overall effectiveness of recruitment decisions at PT Sagala.
PERSEPSI DUKUNGAN ORGANISASI UNTUK MENINGKATKAN RETENSI KARYAWAN (STUDI KASUS DI LANEO CAFE & EATERY BANDUNG) Yudithya, Nazwa Salsabila; Chan, Arianis; Nirmalasari, Healthy
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 03 (2026): Volume 11 Nomor 03, September 2026 Public
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i03.59272

Abstract

Employee retention has become a major challenge in the food and beverage (F&B) industry due to high employee mobility, which may disrupt operational stability and service quality. One factor influencing employee retention is Perceived Organizational Support (POS), referring to employees’ perceptions of how much the organization values their contributions and cares for their well-being. This study aims to analyze the implementation of organizational support, examine employees’ perceptions based on the Perceived Organizational Support concept, and formulate strategies to strengthen organizational support in order to improve employee retention at Laneo Cafe & Eatery Bandung. A qualitative approach with a case study design was employed. Data were collected through in-depth interviews, non-participant observation, and documentation involving eight purposively selected informants consisting of operational employees, first-line managers, the owner, and a human resource practitioner. The data were analyzed using the Miles & Huberman interactive analysis model, while strategic recommendations were formulated using the IFE, EFE, IE, SWOT, and QSPM matrices. The findings indicate that employees generally perceived organizational support positively through the dimensions of fairness, supervisor support, and organizational rewards and job conditions. Nevertheless, improvements are still needed in communication transparency, employee development, and appreciation practices. The priority strategy identified is strengthening employee coaching through the role of operational leaders to enhance employees’ perceptions of organizational support and improve employee retention.
Co-Authors Alexandri, Benny Arianis Chan Bambang Hermanto Bekti, Zahnaz Mutiara Bintang Dwi Masrina Erna Maulina Farisadri Fauzan Hariri, Nabila Meira Adzraa Iwan Sukoco Lantun Paradhita Dewanti Lathifah, Dinar Maulida, Nafira Nurillah Jamil Achmawati Novel Oktavia, Yolanda Purba, Rivan Putra, Abdillah Fandani Ria Arifianti Rivani, Rivani - Sihombing, Siciliana Agave Sukmadewi, Rani Trena, Pratami Wulan Yudithya, Nazwa Salsabila Yuni Ros Bangun