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All Journal BERITA BIOLOGI Akuntabel : Jurnal Ekonomi dan Keuangan Tasyri` : Jurnal Tarbiyah-Syari`ah-Islamiyah JAD: Jurnal Riset Akuntansi & Keuangan Dewantara Journal of Creative Student Research Moneta: Jurnal Manajemen & Keuangan Syariah Jurnal Manajemen dan Ekonomi Kreatif Journal of Management and Creative Business Jurnal Akuntan Publik Muqaddimah: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis
Henny Saraswati Henny Saraswati
Bogor Agricultural University
Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Transportation Other

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Analysis Of Interest In Saving In Sharia Bank Among Febi Students Of UIN SMH Banten Shiffa Aida M; Athiyya Rizky A; Luvita Azahra; Henny Saraswati; Budi Sudrajat; Wahyu Hidayat
Journal of Creative Student Research Vol. 1 No. 3 (2023): Juni : Journal of Creative Student Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jcsrpolitama.v1i3.1767

Abstract

This study aims to find out the students of UIN SMH Banten in Islamic Banks. Questionnaires were distributed to 32 FEBI students at UIN SMH Banten, Serang City. The collected data were analyzed using descriptive and inferential statistics. Based on the data obtained, it is known that the variables of bank reputation and beliefs influence the interest in saving for UIN SMH Banten students in Islamic banks. The purpose of this study is to analyze the interest of FEBI students at UIN SMH Banten in saving at Islamic banks. This research is quantitative descriptive research using primary data. The variables used in this study consist of bank reputation and trust as independent variables and interest in saving students as the dependent variable. The data collection method uses by providing questionnaires. The method used in this research is descriptive analysis.The results of the study show that the difference between men and interest in savings in Islamic banks is significantly different.
Analisis Kepuasan Mahasiswa UIN SMH Banten Terhadap Penggunaan Bank Tabungan Negara (BTN) Dan Bank Syariah Indonesia (BSI) (Studi Pada Mahasiswa UIN SMH Banten Tahun 2023) Rizki Khoirunnisa; Faridatul Aini; Rizki Azi Prasetia; Wahyu Hidayat; Henny Saraswati
Journal of Management and Creative Business Vol. 1 No. 3 (2023): July : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (802.468 KB) | DOI: 10.30640/jmcbus.v1i3.1186

Abstract

This study aims to analyze the satisfaction of UIN Sultan Maulana Hasanuddin Banten students with the use of Bank Tabungan Negara (BTN) and Bank Syariah Indonesia (BSI). This study used the ndust method by taking samples as many Students who use banking services at both banks. The data were analyzed using descriptive and t-test difference test. The results showed that the majority of students who were respondents preferred to use banking services at Bank Syariah Indonesia (BSI) rather than at Bank Tabungan Negara (BTN). The main reason stated is because Bank Syariah Indonesia (BSI) provides better services and is more in accordance with sharia principles. Overall, the level of student satisfaction with the use of banking services at Bank Syariah Indonesia (BSI) is higher than at Bank Tabungan Negara (BTN). However, the results of the t-test difference test showed that there was no significant difference between the satisfaction of students who used banking services at the two banks. This research provides useful information for both banks to improve services and increase customer satisfaction, especially among students. In addition, this research can also be a reference for future research on customer satisfaction in the banking industry.
Pengaruh Kualitas Pelayanan Mobile Banking Terhadap Kepuasan Nasabah Pada Bank Syariah Indonesia (BSI) Fina Afriliyana; Intan Sri Wahyuni; Abdullah Faursam; Henny Saraswati; Wahyu Hidayat
MUQADDIMAH: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis Vol. 1 No. 3 (2023): Juli : MUQADDIMAH: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis
Publisher : Sekolah Tinggi Ilmu Syariah Nurul Qarnain Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59246/muqaddimah.v1i3.354

Abstract

This study aims to find out whether mobile banking service quality has a significant effect on customer satisfaction and whether security using mobile banking has a significant effect on customer satisfaction. Furthermore, this study also aims to determine whether accuracy and trust have a significant effect on customer satisfaction. This type of research is quantitative research using research surveys. The sample of this research is 30 respondents taken by survey method. Data collection techniques using questionnaires and surveys. Methods of data analysis using linear regression test, normality test, hypothesis testing, correlation test (T test, F test), then the data is processed using the SPSS application from windows.
Analisis Kepuasan Nasabah Terhadap Pelayanan Bank Syariah Indonesia (BSI) Henny Saraswati; Budi Sudrajat; Wahyu Hidayat; Triana Marsanda Herin; Desmiranti Rahma; Ari Ari
MUQADDIMAH: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis Vol. 1 No. 3 (2023): Juli : MUQADDIMAH: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis
Publisher : Sekolah Tinggi Ilmu Syariah Nurul Qarnain Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59246/muqaddimah.v1i3.365

Abstract

Service is not just providing services to customers, but also understanding the needs and desires of customers. A good service must start from understanding the needs and desires of customers, providing the right solutions, always updating and improving services, listening to customer feedback, and always balanced with competitive prices and satisfying product quality. The purpose of this research is to analyze customer satisfaction on the quality of service provided by Bank Syariah Indonesia. This study uses quantitative research by collecting primary and secondary data from questionnaires. Customer satisfaction is the main key in maintaining the continuity of the banking business, so it is important for banks to always pay attention to customer needs and provide the best service. Therefore, it is necessary to analyze customer satisfaction with the services of Bank Syariah Indonesia.
Co-Authors Abdillah Dimas Pratama Abdullah Faursam Anggreani, Melianah Ari Ari Athiyya Rizky A Budi Sudrajat Dede Rahmatu Zahra Desmiranti Rahma Fani Fauziah Faridatul Aini Febriana Dwi Wahyuni Fina Afriliyana Intan Riani Intan Sri Wahyuni Isti Adzah Haniefah Luthfiah Luvita Azahra Malda Komala Mat’atul Ainiyah Melianah Anggreani Muhamad Amza Sidiq mukhammad fariz, Syifa Mutamimah, Fadhilatul Nurbaeti Nurbaeti Nurbaeti Nurkomalasari Putri Melani Qirsy Halimatus Sa’diyah Reza Syah Fahlefi Rian Hidayat Siregar Ridwan Akbar Ramadhan Rizki Azi Prasetia Rizki Khoirunnisa Seprianto, Seprianto Shiffa Aida M Siti Asyifah Triana Marsanda Herin Wahyu Hidayat