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Analisis Kepuasan Mahasiswa UIN SMH Banten Terhadap Penggunaan Bank Tabungan Negara (BTN) Dan Bank Syariah Indonesia (BSI) (Studi Pada Mahasiswa UIN SMH Banten Tahun 2023) Rizki Khoirunnisa; Faridatul Aini; Rizki Azi Prasetia; Wahyu Hidayat; Henny Saraswati
Journal of Management and Creative Business Vol. 1 No. 3 (2023): July : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (802.468 KB) | DOI: 10.30640/jmcbus.v1i3.1186

Abstract

This study aims to analyze the satisfaction of UIN Sultan Maulana Hasanuddin Banten students with the use of Bank Tabungan Negara (BTN) and Bank Syariah Indonesia (BSI). This study used the ndust method by taking samples as many Students who use banking services at both banks. The data were analyzed using descriptive and t-test difference test. The results showed that the majority of students who were respondents preferred to use banking services at Bank Syariah Indonesia (BSI) rather than at Bank Tabungan Negara (BTN). The main reason stated is because Bank Syariah Indonesia (BSI) provides better services and is more in accordance with sharia principles. Overall, the level of student satisfaction with the use of banking services at Bank Syariah Indonesia (BSI) is higher than at Bank Tabungan Negara (BTN). However, the results of the t-test difference test showed that there was no significant difference between the satisfaction of students who used banking services at the two banks. This research provides useful information for both banks to improve services and increase customer satisfaction, especially among students. In addition, this research can also be a reference for future research on customer satisfaction in the banking industry.
Analysis of Islamic Faculty of Economics and Business Student Intensity in Using Online Transportation Services Qirsy Halimatus Sa’diyah; Ridwan Akbar Ramadhan; Abdillah Dimas Pratama; Henny Saraswati; Wahyu Hidayat; Budi Sudrajat; pengelola, pengelola
Tasyri` : Jurnal Tarbiyah-Syari`ah-Islamiyah Vol. 29 No. 02 (2022): Oktober 2022
Publisher : LPPM STAI Ihyaul Ulum Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52166/tasyri.v29i02.261

Abstract

The purpose of this research is to explain the costs associated with online transportation, especially for students of the SMH Banten State Islamic University who live around Palima and its surroundings, and to show that online transportation is a viable alternative for these students. This study used a quantitative method using observation data collection methods, interviews, and document studies. Students of the Faculty of Economics and Islamic Business at SMH Banten State Islamic University use online transportation facilities near Palima and its surroundings and are used by FEBI students.
New Media, Profit Orientation, and Lifestyle among Indonesian Muslim Millennials: A Rational Choice Perspective on Capital Market Engagement Henny Saraswati; Umi Kultsum; Ade Fakih Kurniawan
Fikri : Jurnal Kajian Agama, Sosial dan Budaya Vol. 10 No. 2 (2025): Fikri : Jurnal Kajian Agama, Sosial dan Budaya
Publisher : Institut Agama Islam Ma'arif NU (IAIMNU) Metro Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25217/jf.v10i2.6627

Abstract

This article explores the interplay between new media, lifestyle aspirations, and financial behavior among Indonesian Muslim millennials in relation to capital market investments. Anchored in Rational Choice Theory (RCT), the study investigates how economic motivations, religious considerations, and social influences shape investment decisions. Drawing on qualitative data collected through in-depth interviews with more than 20 millennial Muslims from Yogyakarta and East Java, the study reveals a dynamic shift in perception—from viewing investment as a prestigious lifestyle marker to embracing it as a rational strategy for long-term financial security. Social media and smartphone technology emerge as key facilitators of financial literacy and access, enabling individuals to engage with the capital market despite limited formal financial education. Moreover, the research highlights how religious legitimation, particularly the fatwa from Indonesia’s National Sharia Council (DSN MUI), contributes to the perceived permissibility of stock market participation among observant Muslims. However, this perception is not universally acknowledged, indicating a nuanced negotiation between religious norms and market behavior. The findings suggest that capital market participation among Muslim millennials is not solely driven by profit-seeking behavior but also deeply influenced by peer dynamics, lifestyle aspirations, and broader socio-religious frameworks. This study contributes to a growing body of literature on Islamic financial practices, digital religiosity, and the socio-cultural dimensions of economic life in Muslim-majority societies.
Pengaruh Kualitas dalam Fitur Produk di Bank Syariah Indonesia (BSI) Terhadap Kepuasan Mahasiswa UIN SMH Banten Malda Komala; Melianah Anggreani; Nurbaeti Nurbaeti; Henny Saraswati; Wahyu Hidayat
Jurnal Akuntan Publik Vol. 1 No. 2 (2023): Juni : Jurnal Akuntan Publik
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jap-widyakarya.v1i2.422

Abstract

The purpose of this study was to determine the effect of the product quality characteristics of Bank BSI on student satisfaction at UIN SMH Banten. This study uses a quantitative approach and survey techniques. A total of 33 students from UIN SMH Banten received the question sheets. The analysis of the collected data was carried out using descriptive and inferential statistical methods. Product Features Bank Syariah Indonesia's digital product, BSI Mobile aims to facilitate customer transactions and provide information to customers through the features offered. The second most important factor is feature development because product features are undeniable product benefits and characteristics that customers can directly use. Simple linear regression tests, t-tests (individually), F-tests, and validity tests were used to demonstrate and analyze. These results indicate that since the corrected elemental overall correlation is greater than 0.3, the product characteristics related to student satisfaction have been accepted as valid. The BSI Mobile-Product Mark is known to have a significance value (Sig.) of 0.000, which indicates that the significance value of the BSI Mobile-Product Brand is less than 0.05 (= 5%). Therefore, this shows that H0 will be rejected and H2 will be accepted. The main result of this study is that there is a significant relationship between student satisfaction at UIN SMH Banten with product features of BSI Mobile.