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All Journal BERITA BIOLOGI Akuntabel : Jurnal Ekonomi dan Keuangan Tasyri` : Jurnal Tarbiyah-Syari`ah-Islamiyah JAD: Jurnal Riset Akuntansi & Keuangan Dewantara Journal of Creative Student Research Moneta: Jurnal Manajemen & Keuangan Syariah Jurnal Manajemen dan Ekonomi Kreatif Journal of Management and Creative Business Jurnal Akuntan Publik
Henny Saraswati Henny Saraswati
Bogor Agricultural University
Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Transportation Other

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Analisis Kepuasan Mahasiswa UIN SMH Banten Terhadap Penggunaan Bank Tabungan Negara (BTN) Dan Bank Syariah Indonesia (BSI) (Studi Pada Mahasiswa UIN SMH Banten Tahun 2023) Rizki Khoirunnisa; Faridatul Aini; Rizki Azi Prasetia; Wahyu Hidayat; Henny Saraswati
Journal of Management and Creative Business Vol. 1 No. 3 (2023): July : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (802.468 KB) | DOI: 10.30640/jmcbus.v1i3.1186

Abstract

This study aims to analyze the satisfaction of UIN Sultan Maulana Hasanuddin Banten students with the use of Bank Tabungan Negara (BTN) and Bank Syariah Indonesia (BSI). This study used the ndust method by taking samples as many Students who use banking services at both banks. The data were analyzed using descriptive and t-test difference test. The results showed that the majority of students who were respondents preferred to use banking services at Bank Syariah Indonesia (BSI) rather than at Bank Tabungan Negara (BTN). The main reason stated is because Bank Syariah Indonesia (BSI) provides better services and is more in accordance with sharia principles. Overall, the level of student satisfaction with the use of banking services at Bank Syariah Indonesia (BSI) is higher than at Bank Tabungan Negara (BTN). However, the results of the t-test difference test showed that there was no significant difference between the satisfaction of students who used banking services at the two banks. This research provides useful information for both banks to improve services and increase customer satisfaction, especially among students. In addition, this research can also be a reference for future research on customer satisfaction in the banking industry.
Analysis of Islamic Faculty of Economics and Business Student Intensity in Using Online Transportation Services Qirsy Halimatus Sa’diyah; Ridwan Akbar Ramadhan; Abdillah Dimas Pratama; Henny Saraswati; Wahyu Hidayat; Budi Sudrajat; pengelola, pengelola
Tasyri` : Jurnal Tarbiyah-Syari`ah-Islamiyah Vol. 29 No. 02 (2022): Oktober 2022
Publisher : LPPM STAI Ihyaul Ulum Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52166/tasyri.v29i02.261

Abstract

The purpose of this research is to explain the costs associated with online transportation, especially for students of the SMH Banten State Islamic University who live around Palima and its surroundings, and to show that online transportation is a viable alternative for these students. This study used a quantitative method using observation data collection methods, interviews, and document studies. Students of the Faculty of Economics and Islamic Business at SMH Banten State Islamic University use online transportation facilities near Palima and its surroundings and are used by FEBI students.
Pengaruh Kualitas dalam Fitur Produk di Bank Syariah Indonesia (BSI) Terhadap Kepuasan Mahasiswa UIN SMH Banten Malda Komala; Melianah Anggreani; Nurbaeti Nurbaeti; Henny Saraswati; Wahyu Hidayat
Jurnal Akuntan Publik Vol. 1 No. 2 (2023): Juni : Jurnal Akuntan Publik
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jap-widyakarya.v1i2.422

Abstract

The purpose of this study was to determine the effect of the product quality characteristics of Bank BSI on student satisfaction at UIN SMH Banten. This study uses a quantitative approach and survey techniques. A total of 33 students from UIN SMH Banten received the question sheets. The analysis of the collected data was carried out using descriptive and inferential statistical methods. Product Features Bank Syariah Indonesia's digital product, BSI Mobile aims to facilitate customer transactions and provide information to customers through the features offered. The second most important factor is feature development because product features are undeniable product benefits and characteristics that customers can directly use. Simple linear regression tests, t-tests (individually), F-tests, and validity tests were used to demonstrate and analyze. These results indicate that since the corrected elemental overall correlation is greater than 0.3, the product characteristics related to student satisfaction have been accepted as valid. The BSI Mobile-Product Mark is known to have a significance value (Sig.) of 0.000, which indicates that the significance value of the BSI Mobile-Product Brand is less than 0.05 (= 5%). Therefore, this shows that H0 will be rejected and H2 will be accepted. The main result of this study is that there is a significant relationship between student satisfaction at UIN SMH Banten with product features of BSI Mobile.
Co-Authors Abdillah Dimas Pratama Abdullah Faursam Anggreani, Melianah Ari Ari Athiyya Rizky A Budi Sudrajat Dede Rahmatu Zahra Desmiranti Rahma Fani Fauziah Faridatul Aini Febriana Dwi Wahyuni Fina Afriliyana Intan Riani Intan Sri Wahyuni Isti Adzah Haniefah Luthfiah Luvita Azahra Malda Komala Mat’atul Ainiyah Melianah Anggreani Muhamad Amza Sidiq mukhammad fariz, Syifa Mutamimah, Fadhilatul Nurbaeti Nurbaeti Nurbaeti Nurkomalasari pengelola, pengelola Putri Melani Qirsy Halimatus Sa’diyah Reza Syah Fahlefi Rian Hidayat Siregar Ridwan Akbar Ramadhan Rizki Azi Prasetia Rizki Khoirunnisa Seprianto, Seprianto Shiffa Aida M Siti Asyifah Triana Marsanda Herin Wahyu Hidayat