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Komitmen Organisasional dan Authentic Happiness: Studi Kasus Karyawan Pada Sebuah Organisasi Bisnis Retail di Kota Bandung Sherlywati, Sherlywati
Jurnal Administrasi Bisnis Vol 11, No 1 (2015)
Publisher : Business Administration Study Program - Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (434.624 KB)

This research was initially exploring the relationship between the Authentic Happiness-The Source of Happines and Organizational Commitment. The concept of Authentic Happiness is derived from the Positive Psychology-Authentic Happiness proposed by Seligman. Meanwhile the concept of organizational commitment is taken from Meyer and Allens Organizational Commitment. The research questions are twofolds. Firstly, whether three sources of happiness are correlated with three dimensions of organizational commitment. Secondly, whether demographic factors are accounted at explaining organizational commitment. Fifty-four (54) employees of a leading retail company in Bandung were interviewed and surveyed using online instrument, as many as 48 turned out with valid responds. Collected data were processed and analyzed using simple statistics, such as descriptive statistics, Pearsonâs Product Moment and Alpha Cronbach to test data validity and reliability. Meanwhile to do correlation test, crosstabs-chi square and Pearsons Correlation was used. The research reveals that the Source of Happiness has strong to mild positive correlation with Organizational Commitment. This research also confirms the existing findings that demographic characteristics i.e. gender and length of work has a positive relationship with organizational commitment. Keywords: organizational commitment, positive psychology, authentic happiness Abstrak Penelitian ini mencoba mengeksplorasi hubungan antara Sumber Kebahagiaan - Authentic Happiness dan Komitmen Organisasional. Konsep Authentic Happiness berasal dari positif psikologi yang diperkenalkan oleh Seligman. Sedangkan konsep komitmen organisasional diambil dari Meyer dan Allen. Pertanyaan utama peneli- tian ini ada dua, pertama apakah dari ketiga sumber kebahagiaan berkorelasi dengan ketiga dimensi komitmen organisasional. Kedua, apakah faktor demografi responden dapat menjelaskan komitmen organisasional karyawan. Lima puluh empat karyawan dari sebuah perusahaan ritel terkemuka di Bandung diwawancarai dan disurvey menggunakan alat kuesioner online dan kuesioner manual. Sebanyak 48 responden merespon kuesioner dengan valid. Data dianalisa dan diolah menggunakan statistik sederhana, seperti statistik deskristif, Pearson Product Moment, Alpha Cronbach, Crosstabs-Chi Square, dan Pearson Correlation. Hasil penelitian mengungkapkan bahwa sumber kebahagiaan memiliki korelasi dengan komitmen organisasi karyawan. Dan ditegaskan dalam penelitian ini bahwa, demografi karakteristik gender dan lama kerja memiliki hubungan positif dengan komitmen organisasi. Kata Kunci : komitmen organisasi, psikologi positif, authentic happiness

RE-DESIGN SISTEM ANTRIAN UNTUK MENGOPTIMALKAN WAKTU ANTRIAN: STUDI KASUS JNE CABANG KOTA MAKASAR Hendria, Richa; Sherlywati, Sherlywati
Jurnal Administrasi Bisnis Vol. 19 No. 1 (2023)
Publisher : Business Administration Department - Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/jab.v19i1.5585.86-96

This research is a case study on a shipping company in Indonesia. Queue service is one of the determinants of the success of the shipping company. This research is aimed at optimizing the waiting time of the queuing system at JNE Mataram City branch. The data used in this study is the result of direct observation of the object of research and interviews with the company. The model used in this research is the M/M/S Model (Multiple Channel Query System), and data processing using POM-QM software for Windows. The data used in this study are categorized into two categories, namely service data during peak and off-peak hours. The results showed that the service counter in the rush hour service category at JNE Mataram City Branch was not optimal because the standard target set by the company was still far from being achieved. The customer queue service target of six minutes is still far from the current practice of service time which takes an average of 15 minutes. The suggestion of this research is to redesign the service system of JNE counter service at the Mataram City branch by adding three counters to produce more optimal customer queue time.

Peningkatan literasi keuangan dan keterampilan public speaking melalui gamification smart pocket dan metode C.A.N Saragih, Susanti; Margaretha, Yolla; Kristine, Fanny; Margaretha, Meily; Nursalin, Kezia Kurniawati; Sherlywati, Sherlywati; Kuswoyo, Chandra
SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Vol 9, No 4 (2025): Juli
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jpmb.v9i4.31925

AbstrakLiterasi keuangan dan keterampilan public speaking merupakan kompetensi penting bagi siswa dalam menghadapi era digital. Kegiatan Pengabdian kepada Masyarakat (PKM) ini bertujuan meningkatkan kedua keterampilan tersebut di kalangan siswa kelas IX SMPK BPK Penabur Holis Bandung melalui pendekatan edukatif interaktif. Kegiatan dilaksanakan dalam satu hari melibatkan 114 siswa dan delapan guru pendamping. Pemetaan kebutuhan dilakukan melalui survei daring sebelum pelatihan. Materi literasi keuangan menggunakan konsep SMART POCKET, sedangkan keterampilan berbicara menerapkan metode C.A.N (Creative, Artikulasi, Nada) dengan pendekatan gamification. Evaluasi menggunakan pre dan post-test serta survei kepuasan. Hasil menunjukkan peningkatan pemahaman signifikan dengan rata-rata skor meningkat dari 83,2 menjadi 100. Survei kepuasan menunjukkan peserta menilai kegiatan relevan, bermanfaat, dan mampu meningkatkan kepercayaan diri. Meskipun terbatas waktu pelaksanaan, kegiatan ini berhasil mencapai tujuan dan mencerminkan komitmen Tri Dharma Perguruan Tinggi serta berkontribusi pada pencapaian SDGs No. 8. Kata kunci: pengabdian; pelatihan; literasi digital; public speaking; generasi z Abstract Financial literacy and public speaking skills are essential competencies for students in facing the digital era. This Community Service (PKM) activity aims to enhance both skills among ninth-grade students at SMPK BPK Penabur Holis Bandung through an interactive educational approach. The activity was conducted in one day involving 114 students and eight accompanying teachers. Needs mapping was conducted through an online survey before the training. Financial literacy material used the SMART POCKET concept, while speaking skills applied the C.A.N method (Creative, Articulation, Tone) with a gamification approach. Evaluation used pre and post-tests as well as satisfaction surveys. Results showed significant improvement in understanding with average scores increasing from 83.2 to 100. Satisfaction surveys indicated that participants found the activity relevant, beneficial, and capable of boosting their confidence. Despite time constraints in implementation, this activity successfully achieved its objectives and reflects the commitment to Tri Dharma Perguruan Tinggi while contributing to the achievement of SDGs No. 8. Keywords: community service; training; digital literacy; public speaking; generation z

Membentuk Pemimpin Masa Depan Melalui Pelatihan Pengelolaan Keuangan Saragih, Susanti; Margaretha, Yolla; Kristine, Fanny; Margaretha, Meily; Nursalin, Kezia Kurniawati; Sherlywati, Sherlywati; Kuswoyo, Chandra
Yumary: Jurnal Pengabdian kepada Masyarakat Vol. 6 No. 1 (2025): September
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/yumary.v6i1.3837

Purpose: This community service initiative aims to support educational institutions in fostering the social and emotional development of adolescents by promoting awareness of saving, enhancing understanding of personal finance concepts, and equipping adolescents with essential financial skills to navigate future financial challenges. Methodology: The methodology employed in this initiative involved simulations and role-playing activities structured as a training program. The training focuses on the "Gerakan SMART" (Simpan, Mengurutkan kebutuhan, Atur pengeluaran, Realisasikan, dan Tercatat), a framework designed to assist individuals in creating, managing, and effectively utilizing personal finances. Results: A total of 97 junior high school students participated in this study. Evaluation based on three key indicators revealed that the community service activity was successful in achieving its objectives. The "Gerakan SMART" game improved the participants’ knowledge of financial management. Conclusion: Financial management is a crucial skill for adolescents, preparing them to face future financial challenges and ensuring their well-being. Training programs focused on financial management for young people are expected to cultivate future leaders equipped to thrive in competitive workplace environments that demand these skills, thereby contributing to the achievement of the Sustainable Development Goals (SDGs). Limitations: Owing to time and resource limitations, the program had difficulty ensuring that participants fully understood the material and assessing the training’s long-term effects. Contribution: By promoting the "Gerakan SMART" framework, the program equips young generations with the tools to navigate future financial challenges and prepares them to be leaders in the future.

Perbedaan persepsi bimbingan akademik mahasiswa pada sebuah perguruan tinggi swasta di Indonesia Sherlywati, Sherlywati; Junita, Imelda; Kristine, Fanny; Wisamtamma, Elhaq
Jurnal Manajemen Maranatha Vol 20 No 2 (2021): Jurnal Manajemen Maranatha
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v20i2.3133

This research is about academic advising in bachelor degree of management department in a private university in Bandung City. There are two style of academic advising, prescriptive and developmental academic advising. The result showed developmental academic advising is covered in that department. In this research, the differences in perceptions of academic advising were tested based on gender, origin area of residence, age, year of study, intensity, and frequency of academic advising. The main objective of this research is to provide an evaluation of academic advising process based on academic demographic of respondents. The tests of differences were carried out by using Anova Test and U Mann Whitney Test on 302 samples of respondents. The results showed that there are differences in perceptions of academic advising based on ages, year of study, and frequency of academic advising. Meanwhile, some of variable such as gender, origin area of residence, and time intensity of academic advising, there were no differences in their perceptions. From the research results, the department can redesign the academic advising system which is suited to students to make academic advising becomes one of excellent academic achievement tool.

RE-DESIGN SISTEM ANTRIAN UNTUK MENGOPTIMALKAN WAKTU ANTRIAN: STUDI KASUS JNE CABANG KOTA MAKASAR Hendria, Richa; Sherlywati, Sherlywati
Jurnal Administrasi Bisnis Vol. 19 No. 1 (2023)
Publisher : Business Administration Department - Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26593/jab.v19i1.5585.86-96

This research is a case study on a shipping company in Indonesia. Queue service is one of the determinants of the success of the shipping company. This research is aimed at optimizing the waiting time of the queuing system at JNE Mataram City branch. The data used in this study is the result of direct observation of the object of research and interviews with the company. The model used in this research is the M/M/S Model (Multiple Channel Query System), and data processing using POM-QM software for Windows. The data used in this study are categorized into two categories, namely service data during peak and off-peak hours. The results showed that the service counter in the rush hour service category at JNE Mataram City Branch was not optimal because the standard target set by the company was still far from being achieved. The customer queue service target of six minutes is still far from the current practice of service time which takes an average of 15 minutes. The suggestion of this research is to redesign the service system of JNE counter service at the Mataram City branch by adding three counters to produce more optimal customer queue time.

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