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Design of Financial Information Systems at SMK Mandiri 02 Balaraja Fikriyah Fikriyah; Winanti Winanti; Mustar Aman; Adiyanto Adiyanto; Masduki Asbari
UJoST- Universal Journal of Science and Technology Vol. 1 No. 2 (2022): September 2022
Publisher : Faculty of Science and Technology University of Pramita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (736.771 KB) | DOI: 10.11111/ujost.v2i2.61

Abstract

SMK Mandiri 02 Balaraja is a Vocational High School accredited “B”, which is located on Jl. Raya Kresek Km.0,5 Balaraja, Kota Tangerang, Banten. The payment system carried out at SMK Mandiri 02 Balaraja, currently still using the conventional system, so It takes time. The data collection method used in this activity Includes the method of observation and literature study, while the method of data analysis The data uses the waterfall model design method, the design model The ones used are UML, visual basic, and Microsoft Access as database. With this system, it is hoped that it can help schools in reducing errors that occur in payment transactions.
Kunci Sukses Kepuasan Konsumen dalam Perkembangan Bisnis Perusahaan: Systematic Literature Review Nofiyanti Nofiyanti; Masduki Asbari; Winanti Winanti; Andira Fajrin
Motivaksi: Jurnal Ilmu Sosial, Manajemen, Akuntansi dan Bisnis Vol 1 No 2 (2024): Jurnal Ilmu Sosial, Manajemen, Akuntansi, dan Bisnis
Publisher : Yayasan Aya Sophia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70508/ahbgvk55

Abstract

In the business world, apart from producing quality goods or services, the thing that needs to be maintained is consumer trust. Declining sales of goods or services can occur from consumer dissatisfaction with the goods or services offered by business people and this will have a big impact on the sustainability of the company's business. Apart from maintaining consumer satisfaction, it is necessary to carry out continuous innovation related to consumer satisfaction with the goods or services offered. One of the successes of a business actor or business owner is by having loyal consumers and one thing that can be used to assess consumer satisfaction is by conducting a survey containing the value of the services provided by the business actor or business owner. The impact of consumer satisfaction if the results obtained increase significantly in a positive direction, it will quickly grow in sales of goods or services being marketed. Consumer satisfaction can be obtained from several actions taken, namely by using a survey containing the factors that influence the satisfaction felt by consumers regarding service and convenience for consumers in the steps taken to use the goods or services offered by business actors. Due to the importance of the key to consumer satisfaction for business people, in this case the author conducted a literature review study using secondary data covering several types of businesses to find out what the keys to consumer satisfaction are. And the consumer satisfaction factor can influence a company's business development and is an important component in running a business.