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Dampak Kesehatan Mental dan Strategi Coping terhadap Kinerja Karyawan PT Pindad Persero Selama Pandemi Covid-19 (Studi Kasus pada Karyawan PT Pindad Persero) Eriza Gita Alya; Yayan Firmansyah; Mukaram
Formosa Journal of Science and Technology Vol. 1 No. 3 (2022): July 2022
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjst.v1i3.832

Abstract

Kesehatan mental merupakan dimensi kehidupan yang sangat penting, dengan memiliki mental yang sehat dapat membuat kehidupan berjalan dengan baik. Kesehatan mental diartikan sebagai kondisi mental yang normal dan tetap memiliki motivasi untuk melanjutkan hidupnya secara berkualitas, baik dalam kehidupan pribadi, keluarga, pekerjaan ataupun kehidupan lainnya. Lingkungan kerja tentunya memiliki peran penting dalam kehidupan individu (karyawan), lingkungan kerja tidak hanya dipergunakan sebagai tempat untuk peningkatan kesejahteraan hidup, tetapi juga dapat menimbulkan sumber stres yang akan berdampak negatif pada kesehatan mental karyawan jika tidak dikelola dengan baik. Tujuan penelitian ini menguji kesehatan mental dan strategi coping terhadap kinerja karyawan PT Pindad Persero selama pandemi covid-19.  Peneliti melakukan penelitian menggunakan metode deskriptif kuantitatif yang diujikan kepada 68 responden. Hasil mendapatkan temuan empirik bahwa pengaruh kesehatan mental dan strategi coping memiliki pengaruh terhadap variabel kesehatan mental sebesar 10,6%. Sementara untuk sisanya sebesar 89,4% dapat dipengaruhi oleh faktor lainnya.
Pembentukan Gobisnis123; Unit Bisnis Pelatihan dan Konsultan UMKM pada Labbis Administrasi Bisnis Politeknik Negeri Bandung Harmon Chaniago; Mukaram; Sri Raharso; Muhammad Rizal Gaffar; Yayan Firmansyah
Jurnal Pengabdian Masyarakat Bestari Vol. 1 No. 5 (2022): August 2022
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/jpmb.v1i5.988

Abstract

UMKM salah satu sektor yang dapat menopang perekonomian bangsa Indonesia dikarenakan menyerap banyak sekali tenaga kerja. Dimana pada saat itu perusahaan baik yang berskala internasional dan nasional banyak sekali yang gulung tikar. Tujuan pembentukan unit bisnis pelatihan dan konsultasi UMKM;   GoBisnis123 ini menjadi salah satu konsultan yang dapat menjadi mitra UMKM untuk memberikan solusi  yang terjadi yakni proses produksi, keuangan dan pemasaran. Konsultan ini telah berjalan selama 4 bulan serta metode  yang dilakukan adar konsultan ini dapat berkembang diantaranya dengan mengadakan kegiatan bechmarking ke Rumah BUMN Bandung BRI, brainstroming dan membaca litelatur yang sesuai dengan tujuan yang akan diperoleh. Hasil dari kegiatan GoBisnis123 yakni pembuatan struktur organisasi, jobdesk, dokumen SOP, website dan database UMKM berdasarkan segmentasi pasar wilayah Jawa Barat.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen: (Studi Kasus Pada Bank Bri Capem Polban) Ivano Onata; Mukaram
Applied Business and Administration Journal Vol. 2 No. 2 (2023): Applied Business 2nd
Publisher : Ebiz Prima Nusa

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study used the descriptive analysis method. The activities carried out are data analysis and distribution of questionnaires. The number of respondents was collected by as many as 115 people. Of the 115 respondents, the population of this study are customers of Bank BRI or have ever transacted at BRI bank. The statistical analysis used is regression analysis using the SPSS version 22 application. The results of this study indicate that the service quality is satisfied based on the mean value of 4.06. The results of the data analysis show that the mean value of consumer satisfaction is 3.87. This value indicates that the level of consumer satisfaction is sufficient to be satisfied. The regression coefficient shows that service quality influence 0.304 to customer satisfaction with a significance level of 0.000. Thus, it can be concluded that service quality has a significant effect on customer satisfaction.
Perancangan dan Pembuatan Sistem Kearsipan Elektronik Dokumen Proses Bisnis Berbasis Microsoft Access Rahma Yunita Pratiwi; Mukaram
Records Management System Journal Vol. 2 No. 1 (2023): Information Technology Implementation for Business Promotion and Administrative
Publisher : Ebiz Prima Nusa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62201/rmsj.v2i1.77

Abstract

Document archiving is something that is often done by every company, one of which is PT Nusantara Turbine and Propulsion. Document archiving at PT Nusantara Turbine and Propulsion, especially in the Aero Engines Sales and Trading Division, still uses conventional systems. Therefore, the process of searching for documents can take quite a long time. In addition, there is a case experienced by secretaries, namely the loss of archives. This loss of archives is caused by borrowing archives. To overcome this problem, an electronic archive system was created that can store and display information about archives. The system can also record the data of the person who borrowed the archive. In this case, the application that supports the process of designing and creating the system is Microsoft Access. System design and creation can be started from DFD Level 0 and Level 1 and ERD design. As for the creation is done in Microsoft Access which starts from creating tables, forms, reports to queries. The results of the project are the front page, login form, main menu, data input menu, report menu and document search. All features that have been made are tested to the secretary as a user of SAEDPB. The results of the trial were declared acceptable because there were no obstacles when operating. With the search feature and storage of documents in the form of soft files, it is expected to help secretaries in rediscovering archives easily and quickly. This is supported by several studies that say that electronic records management can make it easier for someone when archiving and rediscovering archives. Therefore, the use of SAEDPB is expected to make work more effective and efficient, especially in archiving.
The Influence of Organizational Justice on Internship Participants' Job Satisfaction: Evidence from the Hospitality Industry Dinda Afifah Permatahati; Mukaram; Eggi Indriani Pratami
Jurnal Investasi Islam Vol. 11 No. 2 (2026): Jurnal Investasi Islam (JII)
Publisher : FEBI IAIN Langsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32505/jii.v11i2.15590

Abstract

This study aims to examine the influence of organizational justice on job satisfaction among internship participants at Gran Melia Jakarta, a hospitality company operating in Jakarta. The background of this study stems from a discrepancy between the written provisions of the internship program and their implementation in practice, particularly regarding compensation considered disproportionate to workload and inconsistent enforcement of attendance regulations. This research employed a quantitative approach using simple linear regression analysis. Data were collected through a Likert-scale questionnaire distributed to all 124 internship participants using a census technique. In this study, the independent variable (X) is organizational justice, while the dependent variable (Y) is job satisfaction. The results of the descriptive analysis indicate that the levels of organizational justice and job satisfaction among internship participants at Gran Melia Jakarta are generally categorized as very good. For the organizational justice variable, the interactional justice dimension received the highest rating. Meanwhile, for the job satisfaction variable, the work experience and supervision dimensions emerged as the highest-rated aspects. Hypothesis testing revealed that organizational justice has a positive and significant influence on job satisfaction among internship participants. These findings indicate that the higher the participants' perception of organizational justice implementation within the company, the higher the level of job satisfaction they experience during the internship program. Academically, this study enriches the literature on organizational justice, particularly within the context of internship participants in the hospitality industry, a population that remains relatively understudied and rarely examined separately from permanent employees.
Analysis of The Effect of Product Quality on Consumer Satisfaction Instant Noodles Auliaul Mafazah; Mukaram
Applied Business and Administration Journal Vol. 3 No. 1 (2024): Business Analytics and System Innovations: Insights from Finance, Marketing, an
Publisher : Ebiz Prima Nusa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62201/abaj.v3i1.342

Abstract

Currently, instant noodle brands in the Indonesian market are growing with the emergence of new local brands that offer a variety of product innovations. Competition is occurring not only with new local brands but also with imported instant noodle brands, which are starting to appear in the Indonesian market. The intense competition that occurs makes the brand of instant noodle products must be able to provide quality products in order to be able to maintain and advance their business and provide satisfaction to consumers. As a pioneer for instant noodle products in Indonesia, it does not make Supermi the best-known and best-selling product in the Indonesian market. Consumer satisfaction is one of the important factors for a brand to be an option for consumers in choosing a product. In increasing consumer satisfaction, product quality is one of the influencing factors. This study applied a quantitative descriptive method through a purposive sampling technique and a total sample of 226 participants. The results obtained from the research show that product quality has a positive and significant influence on consumer satisfaction for Supermi products.
Analysis of the Effect of Management of Receivables Risk with Credit Scoring on Credit Collectibility Tsania Nur Salima; Mukaram
Applied Business and Administration Journal Vol. 3 No. 1 (2024): Business Analytics and System Innovations: Insights from Finance, Marketing, an
Publisher : Ebiz Prima Nusa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62201/abaj.v3i1.344

Abstract

A good management of account receivable is needed to encourage company revenues to be able to fulfill financing needs. One way to manage receivables is to do credit scoring. This research was conducted to examine the effect, direction, and significance of credit scoring on credit collectability at PT Krakatau Steel in 2022 to 2023. In this study, the data used is secondary data, obtained from company archives. The population of this study is all consumers registered in the company, namely as many as 709 companies. The number of samples taken was 228 samples with the criteria of consumers who are still making transactions from 2022 to 2023. The results obtained using descriptive analysis show that credit scoring is in the good category and the company's credit collection is in the current category. Credit scoring has a positive and significant effect of 74.2% on credit collectability at PT Krakatau Steel with a significance level of 0.000.
The Influence of Entrepreneurial Orientation and Strategy on the Performance of Micro, Small, and Medium Enterprises in Batununggal District, Bandung City Syadza Zahrah Sausan; Mukaram
Applied Business and Administration Journal Vol. 3 No. 3 (2024): Synergizing Innovation and Strategy for Sustainable Business Performance
Publisher : Ebiz Prima Nusa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62201/abaj.v3i03.354

Abstract

This study analyzes the impact of entrepreneurial orientation and strategy on the performance of small and medium enterprises ( MSMEs) in Batununggal District, Bandung City. Entrepreneurial orientation is measured through autonomy, competitive aggressiveness, innovation, and proactiveness, while entrepreneurial strategy is assessed through innovation, proactiveness, and opportunity seeking. MSMEs performance is evaluated based on operational efficiency, growth performance, product and service quality, and customer satisfaction. Using a descriptive quantitative approach, the study involved 149 respondents from a population of 670 MSMEs, selected through the Slovin formula and purposive sampling. Data was collected through structured questionnaires using a Likert scale, validated through pilot testing. The respondent profile shows that the majority are in the culinary field, with business durations ranging from new to well-established. Most respondents earn more than two million rupiah per month. Demographic data indicates that most respondents have established businesses with relatively good income, reflecting a representative sample. Results show "Very High" entrepreneurial orientation, "High" entrepreneurial strategy, and "Very High" MSMEs performance. Analysis reveals a significant positive influence of entrepreneurial orientation and strategy on MSMEs performance, bothpartially andsimultaneously. Recommendations include maintaining key entrepreneurial attributes, adapting strategies to local contexts, and enhancing MSMEs support through training and policy. Future research should broaden the scope and explore additional performance factors.
Designing Standard Operating Procedure (SOP) for Office Vehicle Booking and Return at PT Surya Energi Indotama Alya Istiana Annisa; Mukaram
Applied Business and Administration Journal Vol. 5 No. 1 (2026): The Effectiveness of Implementing Information Systems in Enhancing Accountabili
Publisher : Ebiz Prima Nusa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62201/abaj.v5i1.392

Abstract

This study aims to design Standard Operating Procedure (SOP) for the booking and return of office operational vehicles at PT Surya Energi Indotama, a solar energy company whose employees frequently undertake official travel. The absence of a formal SOP has caused several administrative problems, including inconsistent booking formats, unrecorded reservation data, disorganized documentation, and the inability to verify whether vehicles are returned on schedule. Using a qualitative descriptive approach, the study analyzed current practices, identified process gaps, and developed procedural standards grounded in administrative principles. Data were collected through observation, document review, and interviews with Human Resources and General Affairs staff responsible for vehicle management. The proposed SOP clarifies steps, assigns responsibilities, specifies documentation requirements, and incorporates simple digital tools, including Google Forms and Google Spreadsheets, to support a more systematic, paperless workflow. Implementation is expected to increase administrative efficiency, reduce booking errors, improve data accessibility, and strengthen control over vehicle utilization within the company. The SOP provides a practical model for organizations seeking low-cost digital solutions for routine operational management.
The Effect of Dividend per Share (DPS) and Earning per Share (EPS) on Share Prices in the Manufacturing Industry Listed on the IDX Rizkia Maudy; Mukaram
Applied Business and Administration Journal Vol. 5 No. 1 (2026): The Effectiveness of Implementing Information Systems in Enhancing Accountabili
Publisher : Ebiz Prima Nusa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62201/abaj.v5i1.399

Abstract

Introduction: The study aims to examine the effect of Earning Per Share (EPS) and Dividend Per Share (DPS) on stock prices of manufacturing companies listed on the Indonesia Stock Exchange for the 2020-2022 period. The manufacturing sector was chosen due to its significant contribution to the economy, averaging 19% annually during this period. Although DPS increased from 114.6 (2020) to 130 (2022) and EPS rose from 175.15 (2020) to 191.6 (2022), stock prices remained volatile, raising questions about the consistency of these factors' influence. Methods: The research method uses a quantitative approach, with secondary data collected through purposive sampling from 40 companies over three years, yielding 120 samples. Panel data regression analysis with Fixed Effect Model using Eviews 12 produced the equation Yti = 2380.48656412 + 4.5170470461X1ti + 1.1370520741X2ti. Results: The results show that DPS has a significant effect on stock prices, while EPS does not significantly affect stock prices. However, the simultaneous test results indicate that DPS and EPS together influence stock prices. Conclusion and suggestion: It is recommended for companies to pay attention to dividend policies distributed to shareholders and for investors to consider DPS in investment decisions.
Co-Authors Alya Istiana Annisa Auliaul Mafazah Chaniago, Harmon Dinda Afifah Permatahati Eggi Indriani Pratami Eriza Gita Alya Ivano Onata Maisya Sabilla Mohammad Rizal Gaffar Muhammad Habiburrohman Mukhlish Ali Putri, Ivon Sandya Sari Rahma Yunita Pratiwi Rizkia Maudy Sri Raharso Syadza Zahrah Sausan Tsania Nur Salima YAYAN FIRMANSYAH, YAYAN