Articles
<![CDATA[Mengapa Masyarakat Indonesia Terus Menggunakan Layanan Mobile Payment? ]]>
<![CDATA[Gaffar, Mohammad Rizal]]>;
<![CDATA[Sutisna, Mamun]]>;
<![CDATA[Senalasari, Widi]]>
<![CDATA[ Jurnal Bisnisman : Riset Bisnis dan Manajemen Vol 2 No 1 (2020): Jurnal Bisnisman : Riset Bisnis dan Manajemen ]]>
Publisher : <![CDATA[Universitas Nusa Putra ]]>
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<![CDATA[In Indonesia by 2007, Telkomsel launched TCash as the pioneer of mobile payment service provider. In the next year Indosat launched Dompetku and XL also offered the same service which is XL Tunai in 2012. The interesting part start when GoPay as the newcomer in mobile payment services had the same number of users with TCash. The great market value and the large number of players in the mobile payment business require service providers to understand and capture what consumers really need. Therefore, a model is developed which can represent post-consumer behavior using mobile payment services. This research used a set of questionnaire and valid data gathered from 200 samples from Bandung, Indonesia. We analyzed the data by Partial Least Square. The result shows that the model has a strong predictive power for measuring consumer behavior towards the use of mobile payment and all the hypotheses were accepted.]]>
<![CDATA[Knowledge Sharing Penggunaan Aplikasi Pengarsipan Elektronik dengan IWSM dan Aplikasi Wordpress di Mitra SMKN 1 Cisarua ]]>
<![CDATA[Mamun Sutisna]]>;
<![CDATA[Ermina Tiorida]]>;
<![CDATA[Mohammad Rizal Gaffar]]>;
<![CDATA[Tangguh Dwi Pramono]]>;
<![CDATA[Mukaram Mukaram]]>;
<![CDATA[Yayan Firmansyah]]>
<![CDATA[ Jurnal Pengabdian Masyarakat Madani Vol 1 No 2 (2021): Jurnal Pengabdian Masyarakat Madani (JPMM) ]]>
Publisher : <![CDATA[Sekolah Tinggi Ekonomi Bisnis Syariah Bina Mandiri ]]>
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DOI: 10.51805/jpmm.v1i2.28
<![CDATA[The new curriculum which revises the SMK 2018, revised curriculum focuses on the used information and telecommunications technology. These curriculum have several renewals such as the emergence of the name office automation and governance and also the emergence of subjects with availability of digital and technology. One of the subjects highlighted was electronic archiving to answer these challenges. The purpose of this service were to improve the competence of teachers and staff of SMKN Cisarua in the field of electronic filing systems with the IWSM program and the introduction of the wordpress application. This service method hybird. Delta, the results of the evaluation of the average post test score compared to pree test, increased by 18%, this shows a positive result. With the attendance rate of participants for 5 days of training of 82,4%. This indicates that the high enthusiasm of the participants.]]>
<![CDATA[Perancangan Kemasan Makanan Pesan-Antar Berdasarkan Perspektif Konsumen ]]>
<![CDATA[Maya Setiawardani]]>;
<![CDATA[Harmon harmon]]>;
<![CDATA[Mukaram Mukaram]]>;
<![CDATA[Ira Siti Sarah]]>;
<![CDATA[Ermina Tiorida]]>;
<![CDATA[Mohammad Rizal Gaffar]]>;
<![CDATA[Iwan Mulyawan]]>
<![CDATA[ JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 5 No 1 (2021): Journal of Applied Business Administration - Maret 2021 ]]>
Publisher : <![CDATA[Politeknik Negeri Batam ]]>
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DOI: 10.30871/jaba.v5i1.2590
<![CDATA[In recent years, the market for delivery foods has grown rapidly. The large-scale social restrictions that were announced by Indonesian government as a response to Covid-19 pandemic has continued the increasing trend of online food delivery. Convenient and health factors are the main motivator of this trend. Therefore, there is a growing concern about the effective packaging design for takeout foods. However, only a few a study published on this specific topic. It is important to understand the main concern of customers on the takeout foods packaging design. The purpose of this study is to design suitable takeout foods packaging based on the customer perspective using a pull market strategy. This study used various data collection methods such as observation, interview, literature study, and survey. Data collected was analyzed with descriptive analysis and SWOT analysis. A packaging design is proposed considering customer inputs on packaging material, design, and information needed.]]>
<![CDATA[FACTORS THAT INFLUENCE STUDENT SATISFACTION IN USINGE-LEARNING MEDIA DURING THE CORONA PANDEMICPERIOD ]]>
<![CDATA[Mohammad Rizal Gaffar]]>;
<![CDATA[Chandra Budhi Septyandi]]>
<![CDATA[ Jurnal Ilmiah Publipreneur Vol 8, No 1 (2020): Jurnal Ilmiah Publipreneur ]]>
Publisher : <![CDATA[Politeknik Negeri Media Kreatif ]]>
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DOI: 10.46961/jip.v8i1.52
<![CDATA[The Corona pandemic has spread almost everywhere in the world. Indonesia became one of the affected countries. The education sector became one of the affected sectors and changed the learning process, which was initially dominated by conventional learning into E-Learning based learning. This sudden change makes all components of learning, especially teachers and instructors, have to adapt to use the facilities available. However, this sudden change inevitably creates obstacles to the achievement of learning objectives. Therefore, it is considered important to evaluate the learning process through this e-learning facility so that teaching participants can feel satisfied and the learning objectives are achieved. The research method used is a mixed method method by conducting a qualitative method first to design a model of insight obtained from interviews with respondents then using quantitative methods to obtain statistical values to strengthen the proposed model.A total of 153 respondents' data were processed using Partial Least Square software. The results of data processing prove model is valid and reliable. The model has strong predictive power. From four proposed variables, Perception Ease of Use, Perception Usefulness, and Facilitating Condition have a significant positive effect on User Satisfaction (students). And student satisfaction has a significant positive effect on the future use of e-learning media behavior.]]>
<![CDATA[Eksplorasi Faktor yang Mempengaruhi Loyalitas Konsumen Ojek Online ]]>
<![CDATA[Mohammad Rizal Gaffar]]>;
<![CDATA[Mamun Sutisna]]>
<![CDATA[ Jurnal Sekretaris dan Administrasi Bisnis Vol 4 No 1 (2020): Jurnal Sekretaris dan Administrasi Bisnis ]]>
Publisher : <![CDATA[Akademi Sekretari Manajemen Taruna Bakti ]]>
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DOI: 10.31104/jsab.v4i1.164
<![CDATA[Ojek Online is a motorbike based public transportation application. Gojek and Grab is the top ojek online in Indonesia. There are still many local startups in the ojek online business such as Ladyjek, Blu-jek, and Motorcycle taxi. They are unable to compete because their rates are less competitive. This is because the capital owned is not too big to do the "burning money" like other startups. A model is needed to analyze what factors affect passenger using ojek online services. So, we hope local startups can compete with their innovation based on needs from consumer which will be analyzed in this research. There have been several studies that have examined the behavior of users of public transportation services, both of conventional and online transportation, which is currently booming. However, the author has not found a detailed study observing what factors influence the behavior of ojek online’s users. Therefore, the authors develop a model that integrates variables which include overall service indicators not only the application but also overall aspects like the driver and usefulness of the services. In this study a set of questionnaire was distributed and used to measure the model and data taken as many as 200 samples. Partial Least Square is used to analyze the data that has been taken. The measurement results show the model has a predictive power that is good enough to measure customer loyalty from ojek online user and all hypotheses are accepted.]]>
<![CDATA[Why are Online Games Addictive? A Study on The Relationship Between Game Features and Social Perspectives ]]>
<![CDATA[Nugroho Hardiyanto]]>;
<![CDATA[Iwan Mulyawan]]>;
<![CDATA[Mohammad Rizal Gaffar]]>
<![CDATA[ JEMBATAN Vol 19, No 1 (2022) ]]>
Publisher : <![CDATA[Jurusan Manajemen Fakultas Ekonomi Universitas Sriwijaya ]]>
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DOI: 10.29259/jmbt.v19i1.18206
<![CDATA[The rapid development of online games makes online games very popular. This study aims to analyze the factors that make a person addicted to playing online games. This research analyses game features and social perspectives that influence online game addiction. Respondents in this study are online game players in Indonesia with 340 respondents. The analysis technique used is PLS-SEM. The results showed that game features had a significant effect on game addiction. Social factors such as social presence and social capital contributed to game addiction. This research can be information on the factors that influence game addiction from game features and social perspectives.]]>
<![CDATA[Persepsi Hambatan dan Preferensi Mahasiswa terhadap Pembelajaran Daring di Masa Pandemi Covid-19 ]]>
<![CDATA[Mohammad Rizal Gaffar]]>;
<![CDATA[Sri Surjani]]>
<![CDATA[ al-fikrah: Jurnal Manajemen Pendidikan Vol 9, No 1 (2021) ]]>
Publisher : <![CDATA[IAIN Batusangkar ]]>
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DOI: 10.31958/jaf.v9i1.3260
<![CDATA[All Colleges implemented online learning after Covid-19 was declared as a pandemic in Indonesia. Still, only a few collegesget used to it. Many factors can be barriers to reach learning objectives. This study aims to describe the condition of students at one of the Colleges in Bandung using mixed-methods with development type. The first step wasthe spreading of a questionnaire via a short message application. As many as 153 respondents filled in the questionnaire from whom the data of the research were obtained and used. Data from the questionnaire were, then, processed and formed into several diagrams. After that, confirmation regarding the results of the diagram was carried out on several respondents to findtheir insight of what barriers that were actually felt by students. The results showed that the main barriers felt by studentsare regarding internet quotas. Lecturers need to design the most efficient and effective learning model so that learning objectives can be reached with all of the limited resources.]]>
<![CDATA[Evaluasi dan Pengembangan Human Resources Information System Ismarthc pada User di Unit Human Capital Service, PT Telkom Indonesia ]]>
<![CDATA[Dara Chandra Suci]]>;
<![CDATA[Ira Siti Sarah]]>;
<![CDATA[Mohammad Rizal Gaffar]]>;
<![CDATA[Fatya Alty Amalia]]>
<![CDATA[ Prosiding Industrial Research Workshop and National Seminar Vol 12 (2021): Prosiding 12th Industrial Research Workshop and National Seminar (IRWNS) ]]>
Publisher : <![CDATA[Politeknik Negeri Bandung ]]>
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<![CDATA[Evaluasi dan Pengembangan Human Resources Information System Ismarthc pada User di Unit Human Capital Service, PT Telkom Indonesia]]>
<![CDATA[Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pengguna Aplikasi Go-Food Selama Pandemik Covid-19: Studi Pada Konsumen Kota Bandung ]]>
<![CDATA[Mohammad Rizal Gaffar]]>;
<![CDATA[Nur Suci Vidina]]>;
<![CDATA[Harmon Chaniago]]>
<![CDATA[ Applied Business and Administration Journal Vol. 1 No. 1 (2022): First Edition ]]>
Publisher : <![CDATA[Ebiz Prima Nusa ]]>
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<![CDATA[The Go-Food application is an application that serves online food and beverage orders made by PT Gojek Indonesia. There are several new policies made by PT Gojek Indonesia to reduce the spread of the COVID-19 pandemic, but there are still some driver partners and merchant partners who have not implemented these policies, such as there are Go-Food drivers who are inconsistent in using masks and gloves. , there is no guarantee for the cleanliness of food or beverage processing from the seller, and the company has not guaranteed the implementation of social distancing for its employees. This study aims to explain whether service quality has an influence on customer satisfaction of Go-Food application users during the COVID-19 pandemic for consumers in Bandung City. This study is a quantitative study with a descriptive method that examines the effect of service quality on customer satisfaction using the Go-Food application during the COVID-19 pandemic on consumers in the City of Bandung. The population used in this study was 912,000 people in the city of Bandung in the young age group (15-34 years) who used the Go-Food application during the COVID-19 pandemic with a total sample of 384 Go-Food consumers during the COVID-19 pandemic. young age group (15-34 years). The sampling technique used is a simple random sampling technique. The data collection technique used in this research is a survey technique through the distribution of online questionnaires via google form. The data of this study were analyzed by simple linear regression method. The results of this study indicate that there is a positive and significant effect on service quality on customer satisfaction using the Go-Food application during the COVID-19 pandemic on consumers in the city of Bandung.]]>
<![CDATA[Haruskah Jenjang Diploma-3 Ditingkatkan Menjadi Sarjana Terapan ]]>
<![CDATA[Mohammad Rizal Gaffar]]>;
<![CDATA[Mamun Sutisna]]>;
<![CDATA[Tangguh Dwi Pramono]]>;
<![CDATA[Yayan Firmansyah]]>
<![CDATA[ Applied Business and Administration Journal Vol. 1 No. 1 (2022): First Edition ]]>
Publisher : <![CDATA[Ebiz Prima Nusa ]]>
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<![CDATA[The Directorate General of Vocational Education, Ministry of Education and Culture, has begun to paymore attention to Vocational education. The real steps of the Directorate General of Vocational Educationof the Ministry of Education and Culture can be seen from its two special programs, namely the D2 fasttrack program for SMK and the D-3 upgrade program to applied bachelor's degree. This study aims toprovide a basis for one of the universities in Bandung to determine whether it is the right step to increasethe D-3 level to become an Applied Bachelor. Quantitative Descriptive Analysis was conducted to providea real picture of the condition of existing D-3 students. The results showed that the majority of studentschose the D-3 level because they wanted to immediately graduate from college and then work. Meanwhile,students who enter the D-3 level because they are not accepted in the first choice occupy the lowest positionon the D-3 level selection criteria indicator and are included in the assessment criteria. Therefore, there isstill no urgency to increase the D-3 level to an Applied Bachelor degree from the perspective of highereducation consumers, namely college students.]]>
