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Journal : Strata Social and Humanities Studies

Pengaruh Kepemimpinan Transformasional terhadap Kepercayaan dan Organizational Citizenship Behavior di Desa Preneur Sriharjo Budi Nugroho, Anto; Subyantoro, Arief; Siswanti, Yuni
Strata Social and Humanities Studies Vol. 1 No. 2 (2023): October
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sshs.v1i2.110

Abstract

This research aims to analyze and evaluate the impact of transformational leadership on Organizational Citizenship Behavior (OCB) in the Sriharjo Preneur Village community. The analysis will focus on the relationship between trust and OCB. Leadership style is a complex phenomenon consisting of three components, namely followers, leaders, and situations. How leadership is exercised is an essential factor in the growth and success of an organization. This research uses a quantitative approach, and PLS-SEM analyzes the relationship between different variables. Data was collected using a technique called simple random sampling. During the data collection stage, 92 respondents were collected, all administrators and members of Sriharjo Preneur Village. After that, the questionnaire, the research instrument, was distributed to respondents. This study found that transformational leadership had a positive and significant influence on trust, and the same results were also found for the force between transformational leadership and OCB.
The Influence of Work Motivation and Work Environment on Organizational Citizenship Behavior with Job Satisfaction as an Intervening Variable in the DIY Tourism Office Susanti, Ndari; Siswanti, Yuni; Ambarwati, Sri Dwi Ari
Strata Social and Humanities Studies Vol. 3 No. 2 (2025): October
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sshs.v3i2.424

Abstract

This study examines the influence of work motivation and work environment on Organizational Citizenship Behavior (OCB) with job satisfaction as an intervening variable among employees of the Yogyakarta Special Region (DIY) Tourism Office. Using a quantitative approach, data were collected from 74 employees through an online questionnaire and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 2.0. The results show that work motivation and work environment have a positive and significant effect on OCB, and job satisfaction mediates these relationships, indicating that employees who feel satisfied with their work are more likely to engage in voluntary behaviors beyond formal job duties. These findings highlight the importance of intrinsic and extrinsic motivation and a supportive work environment in fostering positive employee attitudes and extra-role behavior that enhance organizational performance. Theoretically, the study clarifies the mediating role of job satisfaction in the relationship between work motivation, work environment, and OCB within a public tourism context, while practically providing insights for public institutions to strengthen human resource policies that encourage proactive, cooperative, and high-performing behavior. Future studies are recommended to include additional variables such as organizational culture and leadership style to deepen understanding of OCB dynamics.