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BUILD PUBLIC TRUST THROUGH EXCELLENT SERVICE IN SCHOOL M Yunus Abu Bakar; Hasan Baharun; Maulidatul Hasanah
JURNAL AL-TANZIM Vol 5, No 3 (2021)
Publisher : Nurul Jadid University, Probolinggo, East Java, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33650/al-tanzim.v5i3.2978

Abstract

This study aims to understand the implementation of excellent service in increasing public trust at SMA Nurul Jadid, Paiton, Probolinggo. This research uses a qualitative case study approach. The data collection technique is done through observation, interviews, and documentation. The data analysis technique was carried out through data reduction, data exposure, and concluding. The results showed that excellent service at SMA Nurul Jadid was implemented to increase public trust through; tangible modality, creating good communication, in-service training, the interconnection between employees, and an integrated approach to quality service. This research has implications for the importance of excellent service for every educational institution to ensure the loyalty of madrasa residents both internally and externally.
Pengembangan Karya Tulis Kreatif Santri Sebagai Media Dakwah di Pondok Pesantren Al-Musyawwir Zakiyah Romadlany; Siti Nur Hasanah; Maulidatul Hasanah; Sofiatul Nur Aini; Karina Purnomo Wardi
Jurnal Pengabdian Indonesia Vol. 2 No. 3 (2025): Juni
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/jpi.v2i3.4536

Abstract

Keterampilan menulis kreatif merupakan cara efektif untuk menyampaikan pesan dakwah secara persuasif dan menarik. Namun, santri di Pondok Pesantren Al-Musyawwir masih menghadapi tantangan dalam menulis, terutama terkait struktur, gaya bahasa, dan daya tarik pesan. Program pengabdian masyarakat ini bertujuan untuk membekali para santri dengan keterampilan menulis kreatif yang sistematis dan selaras dengan prinsip-prinsip dakwah Islam. Program ini dilaksanakan melalui pelatihan intensif, diskusi kelompok, dan latihan menulis dalam berbagai genre seperti esai, cerpen Islam, dan artikel keagamaan. Kegiatan diawali dengan asesmen awal kemampuan menulis para santri, dilanjutkan dengan penyampaian teknik menulis, latihan terbimbing, dan evaluasi melalui umpan balik yang membangun. Hasil program menunjukkan peningkatan yang signifikan dalam kemampuan santri dalam memilih diksi yang tepat, menyusun struktur tulisan, dan mengemas pesan dakwah secara komunikatif. Program ini juga menumbuhkan kepercayaan diri para santri dalam menuangkan gagasan melalui tulisan, siap dipublikasikan di media dan platform digital pesantren. Diharapkan program ini dapat menjadi model pengembangan berkelanjutan untuk meningkatkan kemampuan menulis santri dalam mendukung dakwah berbasis teks.
ISLAMIC BOARDING SCHOOL-BASED MADRASAH CONFLICT MANAGEMENT Maulidatul Hasanah; Nur Aisyah; Abdullah Abdullah; Abdurrahman Abdurrahman
PROCEEDING OF INTERNATIONAL CONFERENCE ON EDUCATION, SOCIETY AND HUMANITY Vol 2, No 1 (2024): Second International Conference on Education, Society and Humanity
Publisher : PROCEEDING OF INTERNATIONAL CONFERENCE ON EDUCATION, SOCIETY AND HUMANITY

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study explores and analyzes the conflict management of pesantren-based madrasahs, especially madrasahs, in the educational environment. The conflict has both positive and negative impacts, such as the conflict in the madrasah environment, which includes a decrease in the mutual of teachers and groups in the world of education, which hinders effective communication. This research focuses on finding pesantren-based conflict management in MA Nurul Jadid, which aims to understand conflict dynamics, analyze conflict sources, impact on the learning environment, evaluate the effectiveness of conflict management strategies, and develop a contextualized model. The research method includes identifying patterns, themes, and nuances from interviews and observations. This study describes how pesantren values are implemented in daily life in madrasah, especially in the context of conflict management. The results showed that pesantren values became an essential foundation in their approach to conflict, creating an environment filled with brotherhood and deliberation. Training and discussion forums support creating a school culture that reflects these values. This research is expected to contribute value to understanding conflict management in pesantren, particularly in MA Nurul Jadid, and enrich the literature related to conflict management in pesantren-based educational institutions.