Garuda - Garba Rujukan Digital

Edson Yahuda Putra

Fakultas Ilmu Komputer, Universitas Klabat

Author-ID : 543735

Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Energy Engineering Languange, Linguistic, Communication & Media Library & Information Science

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Implementasi Aplikasi E-Office di Badan Pendapatan Daerah Provinsi Sulawesi Utara Efraim Dahlan; Nathania Mangundap; Edson Putra; Olvie Atteng
Computer Science Research and Its Development Journal Vol. 15 No. 2: June 2023
Publisher : LPPM Universitas Potensi Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar

In the Regional Revenue Agency of North Sulawesi Province (BAPENDA), the process of sending letters still uses the manual method. By using the manual method, letters that have been sent cannot be tracked with certainty on where the letters are. This obstacle becomes a challenge to the organization in carrying out fast and precise business processes. So, the researcher was given the task of making an E-Office application. The purpose of making the application can simplify and develop the process of sending the letter. In short, the E-Office application that was created has the aim of facilitating business processes for correspondence within BAPENDA so that it can be carried out quickly, precisely, and flexibly. This application will be made based on the letter management SOP that applies at BAPENDA. Research on required applications uses the Modified Waterfall model, which is the result of a modified Waterfall method that is more flexible than the Waterfall model. The type of data taken is qualitative data, in which data is taken using interviews with parties involved in the process of business correspondence and dispositions. Information from the interview will be recorded and used to design the application to suit the needs & desires of the organization. The E-Office application will provide a new experience for organizations in carrying out correspondence business processes with convenience such as the user being able to find out where the letter has been, sending it is also made easier because it can be done wherever the user is, as long as they have an internet connection, it also makes it easier to view file and letter history with shipping details, etc. By implementing this application, it can encourage organizations to compete with other organizations in utilizing internet technology as an intermediary for business processes.

Implementasi Aplikasi E-Office di Badan Pendapatan Daerah Provinsi Sulawesi Utara Dahlan, Efraim; Mangundap, Nathania; Putra, Edson; Atteng, Olvie
CSRID (Computer Science Research and Its Development Journal) Vol. 15 No. 2: June 2023
Publisher : LPPM Universitas Potensi Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22303/csrid-.15.2.2023.124-143

In the Regional Revenue Agency of North Sulawesi Province (BAPENDA), the process of sending letters still uses the manual method. By using the manual method, letters that have been sent cannot be tracked with certainty on where the letters are. This obstacle becomes a challenge to the organization in carrying out fast and precise business processes. So, the researcher was given the task of making an E-Office application. The purpose of making the application can simplify and develop the process of sending the letter. In short, the E-Office application that was created has the aim of facilitating business processes for correspondence within BAPENDA so that it can be carried out quickly, precisely, and flexibly. This application will be made based on the letter management SOP that applies at BAPENDA. Research on required applications uses the Modified Waterfall model, which is the result of a modified Waterfall method that is more flexible than the Waterfall model. The type of data taken is qualitative data, in which data is taken using interviews with parties involved in the process of business correspondence and dispositions. Information from the interview will be recorded and used to design the application to suit the needs & desires of the organization. The E-Office application will provide a new experience for organizations in carrying out correspondence business processes with convenience such as the user being able to find out where the letter has been, sending it is also made easier because it can be done wherever the user is, as long as they have an internet connection, it also makes it easier to view file and letter history with shipping details, etc. By implementing this application, it can encourage organizations to compete with other organizations in utilizing internet technology as an intermediary for business processes.

Analysis of User Satisfaction Level of Google Application Classroom Using the ECUS Method Putra, Edson Yahuda; Lahamendu, Irene Gloria; Ngangk, Stivia Yuliefri Lulij; Adam, Stenly Ibrahim; Tangka, George Morris William
CSRID (Computer Science Research and Its Development Journal) Vol. 17 No. 2 (2025): Juni 2025
Publisher : LPPM Universitas Potensi Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22303/csrid-.17.2.2025.217-228

Despite wide adoption during the COVID‑19 pandemic, Google Classroom’s long‑term acceptance in Indonesian higher education remains under‑examined. This study measures end‑user satisfaction using the five‑factor End‑User Computing Satisfaction (EUCS) framework. A cross‑sectional survey captured 247 valid responses from undergraduate students at Universitas Klabat who had used Google Classroom for at least one semester. Twenty Likert‑scaled items (4 per EUCS dimension) were adapted from Doll & Torkzadeh (1988) and checked for reliability (Cronbach’s α) and validity. Multiple‑linear regression assessed the partial effect of each EUCS factor on overall satisfaction, while descriptive statistics profiled satisfaction levels. Four dimensions—Content (β = 0.299, p < 0.001), Ease of Use (β = 0.268), Format (β = 0.182), and Timeliness (β = 0.222)—significantly predict satisfaction (Adj. R² = 0.682). Accuracy (β = 0.009, p = 0.841) is non‑significant, likely due to low internal consistency (α = 0.429). Overall, 69.6 % of respondents report being satisfied or very satisfied with Google Classroom. Content richness, intuitive interface, presentation quality, and timely feedback drive student satisfaction, whereas perceived accuracy warrants instrument refinement. Findings inform LMS developers and university decision‑makers on prioritised enhancement areas.

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