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Journal : Jurnal Ilmiah Matrik

Penggunaan User Experience Questionnaire Dan Usability Testing Mengevaluasi Pengalaman Pengguna Aplikasi BNI Mobile Banking Sahulata, Reynoldus Andrias
Jurnal Ilmiah Matrik Vol. 27 No. 1 (2025): Jurnal Ilmiah Matrik
Publisher : Direktorat Riset dan Pengabdian Pada Masyarakat (DRPM) Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33557/4qn82g82

Abstract

The development of information technology in the world has experienced very rapid growth, there are many applications that make it easier for us, such as Mobile Banking and BNI 46 is one of the BUMN (State-Owned Enterprises) banks that has a mobile application, namely BNI Mobile Banking. The objective of this study is to analyze the impact and evaluate user experience on the BNI Mobile Banking application based on UEQ and Usability Testing. The results of this research used 65 respondent data for UEQ and Usability Testing using 20 respondent data which had been collected for more than 4 weeks in the city of Manado. Evaluation with UEQ revealed that BNI Mobille Banking users gave positive scores on the scale of Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation and Novelty. For the Usability Testing evaluation, there are 2 scenarios which are calculated using the maze and also get positive values ​​for both scenarios.
Sistem Informasi Penstabilan Distribusi Sembako Pengendalian Inflasi pada Pasar Tradisional  di  Minahasa Utara Sahulata, Reynoldus Andrias
Jurnal Ilmiah Matrik Vol. 27 No. 2 (2025): Jurnal Ilmiah Matrik
Publisher : Direktorat Riset dan Pengabdian Pada Masyarakat (DRPM) Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33557/zfex2x61

Abstract

The increasing demand for basic necessities in North Minahasa, North Sulawesi, has not been matched by adequate supply, resulting in high inflation in three traditional markets: Airmadidi (28.5%), Sukur (24.3%), and Kauditan (32.5%). Price hikes indicate the urgent need for effective distribution strategies to stabilize staple food availability. Efforts to address this issue began with the immediate distribution of sufficient supplies, successfully reducing inflation to 18.5% in Airmadidi, 15.2% in Sukur, and 22.1% in Kauditan. Further improvements through continuous distribution lowered inflation to 3.2%, 2.8%, and 4.1% respectively. When supply eventually exceeded consumer demand, inflation rates shifted into deflation, recorded at -2.1% in Airmadidi, -1.8% in Sukur, and -2.5% in Kauditan. These results demonstrate that systematic and sustainable supply chain management can effectively stabilize market conditions. The study was conducted between January 2024 and May 2025, using data from the Central Statistics Agency (BPS) of North Sulawesi in the form of the Consumer Price Index (CPI/IHK), complemented by data from the Minahasa Regency Trade Office, and field surveys and interviews with 50 traders in each market. Based on these findings, an Information System for Stabilizing the Distribution of Staple Foodstuffs and Controlling Inflation in Traditional Markets in North Minahasa is proposed as a strategic solution to support regional economic stability.