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The Effectiveness of I-CARE-based Self-Efficacy Nurses Training for the Development of Organizational Commitment at Panti Rapih Hospital Yogyakarta Sihaloho, Martha; Susilo, Wilhelmus Hary; Dedi, Blacius
Jurnal Keperawatan Komprehensif (Comprehensive Nursing Journal) Vol. 10 No. 2 (2024): JURNAL KEPERAWATAN KOMPREHENSIF (COMPREHENSIVE NURSING JOURNAL)
Publisher : STIKep PPNI Jawa Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33755/jkk.v10i2.661

Abstract

Aims: This research aims to analyze the effectiveness of I-CARE-based self-efficacy nurses training for the development of organizational commitment at Panti Rapih Hospital Yogyakarta. Methods: The research has been designed as a quasi-experiment one group pretest and posttest. The respondents are 143 nurses, mostly from D3 (associate degree) in Nursing (82.5%), female (88.1%), and young adult age or generation X (48.8%). Most of them have also been working for 6-15 years (51.8%). Ordinal regression discrimination test and SEM Smart PLS.4 with path analysis were also conducted. The data is analyzed by using software SPSS.25 and Wilcoxon pretest and posttest on I-CARE-based self-efficacy training and organizational commitment. Results: I-CARE-based self-efficacy has been found “high” (55.9%). Nurses’ organizational commitment is “high” (77.6%), “average” (18.2%) and “low” (4.2%). It is also found that I-CARE-based self-efficacy does not have a significant relation with organizational commitment, which P value is >0.005. The variables like age, gender and length of working have also been insignificant to the enhancement of organizational commitment, which P value is >0.005. The level of education gives a significant influence to organizational commitment, which P value is 0.02 (<0.005). The enhancement of education level will reinforce organizational commitment. Conclusion: I-CARE-based self-efficacy training is effective in enhancing organizational commitment, but for significant impact, it should be supported by a higher level of education. This research recommends increasing formal education levels to enhance staff organizational commitment.
COACHING PERAWAT SUPERVISOR KLINIK MEMENGARUHI PENINGKATAN SELF EFFICACY DAN PENURUNAN BURNOUT PERAWAT PELAKSANA DI RUMAH SAKIT X Rumerung, Christie Lidya; Dwiana, Catharina; Susilo, Wilhelmus Hary
Jurnal Ilmiah Perawat Manado (Juiperdo) Vol 9 No 01 (2021): JULI
Publisher : POLITEKNIK KESEHATAN KEMENTERIAN KESEHATAN MANADO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47718/jpd.v9i01.1189

Abstract

Latar Belakang: Rasio antara jumlah tenaga perawat dan tingginya tuntutan kerja menempatkan perawat sebagai salah satu profesi kesehatan dengan prevalensi kelelahan emosional dan fisik yang tinggi. Salah satu metode bimbingan yang digunakan RS dalam mengatasi isu – isu yang dapat memengaruhi kinerja perawat, adalah melalui metode coaching. Penelitian ini dilakukan untuk melihat pengaruh pelaksanaan coaching terhadap peningkatan self-efficacy dan penurunan burnout perawat pelaksana. Metode: Penelitian dilakukan secara kuantitatif dengan desain quasi- experimental, melibatkan 76 responden yang terbagi atas 55 responden yang diberikan intervensi dan 21 responden kontrol. Hasil: ada pengaruh signifikan secara simultan antara variabel pelaksanaan coaching, usia, lama kerja dan tingkat pendidikan terhadap penurunan burnout perawat pelaksana pada kelompok intervensi dan kelompok kontrol (p 0.008). Coaching direkomendasikan untuk dilakukan secara kontinyu dengan evaluasi progress aktual dalam rentang waktu tertentu. Kesimpulan: Penelitian ini menemukan adanya pengaruh variabel coaching perawat supervisor klinis, usia, lama kerja dan tingkat pendidikan secara simultan terhadap penurunan burnout pada perawat pelaksana kelompok intervensi (p 0.008). sehingga diharapkan hasil penelitian ini dapat menjadi masukan dalam implementasi dan pencapaian salah satu fungsi manajemen keperawatan terutama dalam peran bimbingan supervisor klinis.
The influence of policy and competitiveness on service quality and its implications on customer satisfaction for foreign ship agency approval at the Directorate of Sea Traffic and Transport Sofyan, Nadiah; Saragih, Robensius; Malau, April Gunawan; Susilo, Wilhelmus Hary
Dinasti International Journal of Management Science Vol. 7 No. 3 (2026): Dinasti International Journal of Management Science (January - February 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i3.6231

Abstract

This research analyzes the influence of policy and competitiveness on service quality and its implications on customer satisfaction related to the Foreign Ship Agency Approval at the Directorate of Sea Traffic and Transport. The sea transportation sector plays an important role in Indonesia's international trade, with nearly 90% of the trade volume conducted by sea. The Foreign Ship Agency Approval Service is the initial entry point for foreign ships into Indonesian waters which has undergone digital transformation through the Sea Transportation Traffic Management Information System since 2016. This quantitative research involved 92 customer respondents who were selected using a simple random sampling technique. Data analysis using Structural Equation Modeling with the help of SmartPLS showed that policy had a significant influence on service quality by 64.4% and competitiveness contributed by 28.9%. Service quality has proven to be a full mediator in policy relations and competitiveness to customer satisfaction with the strongest contribution of 75.6%. The dimensions of policy compliance, technology infrastructure, service reliability, and information accessibility are the dominant factors that affect customer satisfaction. The findings of the research show the importance of improving service reliability and information technology integration between agencies to improve the efficiency of coordinating foreign ship agency approval services.