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All Journal Interest : Jurnal Ilmu Kesehatan Jurnal Kebidanan Dan Kesehatan Tradisional Jurnal Ilmu Kefarmasian Indonesia Jurnal Kebidanan Indonesia Jurnal Empathy Pengabdian Kepada Masyarakat Journal of Experimental and Clinical Pharmacy (JECP) Journal of Science and Technology Research for Pharmacy Pharmademica: Jurnal Kefarmasian dan Gizi JURNAL JAMU KUSUMA Proceeding of International Conference Health, Science And Technology (ICOHETECH) Journal of Local Therapy Prosiding Seminar Nasional Unimus Indonesian Journal of Medical Linguistics
Youstiana Dwi Rusita, Youstiana Dwi
Poltekkes Kemenkes Surakarta
Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Education Engineering Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Materials Science & Nanotechnology Medicine & Pharmacology Neuroscience Nursing Public Health

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Constructing empathy through language: a linguistic perspective on compassionate communication in mental health services Youstiana Dwi Rusita
Indonesian Journal of Medical Linguistics Vol. 1 No. 1 (2026): Language, health, and clinical interaction in Indonesian contexts
Publisher : CV Narasi Khatulistiwa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.67490/ijml.v1i1.541

Abstract

Background: Mental health disorders affect hundreds of millions globally, and evidence increasingly indicates that perceived empathy in therapeutic communication significantly shapes alliance formation, adherence, and clinical outcomes. Objective: This study aims to examine how empathy is linguistically constructed and interactionally organized across face-to-face counseling, outpatient psychiatry, and tele-mental health contexts. Method: Using a qualitative corpus-based design integrating Conversation Analysis, Appraisal Theory, and discourse-pragmatic stance analysis, this research analyzes 40 therapeutic sessions, practitioner interviews, and institutional communication guidelines. Results: The findings reveal recurrent sequential architectures in which patient disclosure is followed by calibrated pauses, affective acknowledgment, and reformulative expansion that promote narrative elaboration. Linguistic markers of affect, engagement, and graduation systematically co-occur to construct emotional alignment while mitigating stigma and identity threat. A solidarity–authority continuum further demonstrates that compassion is dynamically negotiated through pronoun ecology and modality shifts rather than expressed as a static interpersonal trait. Implication: These findings suggest that empathy in therapeutic settings is not an inherent trait but a dynamically constructed discourse practice that can be systematically trained to improve alliance, reduce stigma, and enhance clinical outcomes. Novelty: The novelty of this study lies in advancing a multidimensional linguistic framework that operationalizes empathy as a structured, measurable, and computationally traceable discourse phenomenon within mental health services.
Co-Authors Achmad Ridlo Agus Winarso Bambang Yunianto Bashita Rizka Rachma Ikha Ardianti Indarto A.S Indri Kusuma Dewi Intan Pratiwi M Ali Nasikin M. Affuan Fadlillah Makhabbah Jamilatun Nasikin, M. Ali Nutrisia A S Pradea Indah Lukito Ratih Purwasih Ratih Purwasih Regia Desty Rakhmayanti Regia Desty Rakhmayanti Rina Indriani Rini Tri Hastuti Sari, Esti Perwita Shafira, Wynne Afra Suhendriyo Suhendriyo Suroso Suroso Wijayanti, Ayu Rizki