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All Journal AKADEMIKA Journal of Governance Didaktik : Jurnal Ilmiah PGSD STKIP Subang Jurnal Somasi (Sosial Humaniora Komunikasi) JIHAD : Jurnal Ilmu Hukum dan Administrasi Journal La Sociale International Journal of Health, Economics, and Social Sciences (IJHESS) Winter Journal: IMWI Student Research Journal Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Jurnal Media Administrasi Jurnal Administrasi Negara dan Ilmu Pemerintahan
Robin Pakudu
Universitas Muhammadiyah Gorontalo
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

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Competencies of Teaching Personnel in the Use of Information Technology (IT) At State Middle School 8 Satu Atap (Satap) Telaga Biru Sarwin, Sarwin; Tilome, Apris Ara; Pakudu, Robin; Suprapto, Sri Handayani
JIHAD : Jurnal Ilmu Hukum dan Administrasi Vol 7, No 4 (2025): JIHAD : Jurnal Ilmu Hukum dan Administrasi
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jihad.v7i4.9920

Abstract

This study aims to determine the level of competency of educators in the use of information technology (IT) at SMP Negeri 8 Satu Atap (SATAP) Telaga Biru Competence in IT mastery is an important indicator in supporting the effectiveness of the learning process in the digital era. This study used a descriptive approach with qualitative methods. Data were collected through interviews, observations, and documentation with teachers and other educational staff at the school. The results indicate that most educators have a basic understanding of information technology use, such as computer operation, office applications, and utilizing the internet as a learning resource. However, there are still limitations in optimally using IT for leaming activities, particularly in integrating technology with teaching methods. Factors influencing IT competency include education level, age, training received, and the availability of technology facilities at the school. Therefore, improving competency through ongoing training and providing supporting resources is essential to foster digital transformation in the educational environment.
EFEKTIVITAS APLIKASI JAMINAN KESEHATAN NASIONAL (JKN) Mobile DALAM MENINGKATKAN PELAYANAN PUBLIK DI RUMAH SAKIT UMUM DAERAH PROF. DR. H. ALOEI SABOE KOTA GORONTALO Jashinda Liskarina Kadir; Nuzlan Botutihe; Rifka S. Akibu; Robin Pakudu
Didaktik : Jurnal Ilmiah PGSD STKIP Subang Vol. 12 No. 02 (2026): Volume 12 No. 2, Juni 2026 Release
Publisher : STKIP Subang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36989/didaktik.v12i02.12679

Abstract

This study, titled “The Effectiveness of the National Health Insurance (JKN) Mobile Application in Improving Public Services at RSUD Prof. Dr. H. Aloei Saboe, Gorontalo City,” aims to analyze the effectiveness of the JKN Mobile application in enhancing public service quality in the healthcare sector. The research uses a descriptive qualitative approach with data collection methods including observation, interviews, and documentation. The findings show that the implementation of the JKN Mobile application has been effective and has positively contributed to improving public services, particularly in terms of easier access to services, time efficiency, and greater transparency in healthcare delivery. The application also reflects the principles of public service oriented toward citizens in line with the New Public Service perspective. Although there are challenges such as differences in digital literacy among users and occasional technical issues, these do not significantly reduce the overall effectiveness of the service. Instead, they are considered part of the ongoing process of improving the digital system. Overall, the JKN Mobile application has strong potential to be further developed with continuous support from the hospital and BPJS Kesehatan to ensure more optimal and sustainable healthcare services.
Regent Regulation Number 61 of 2019 concerning the Civil Servant Information System within the Regional Secretariat of Gorontalo Regency Elisia Feronika Kemur; Robin Pakudu; Umar Sako Baderan; Rifka S. Akibu
JIHAD : Jurnal Ilmu Hukum dan Administrasi Vol. 8 No. 2 (2026): JIHAD : Jurnal Ilmu Hukum dan Administrasi
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jihad.v8i2.10563

Abstract

This study aims to describe the Implementation of Regent Regulation Number 61 of 2019 Concerning Civil Servant Information System in the Regional Secretariat of Gorontalo Regency. The research method uses a qualitative approach with data collection through observation, interviews and documentation. The results of the study indicate that the Implementation of Regent Regulation Number 61 of 2019 Concerning Civil Servant Information System in the Regional Secretariat of Gorontalo Regency has been implemented well, this can be seen from the communication process through socialization activities about the Civil Servant Information System which are intensively carried out and supported by quite potential human resources, namely the average education level of employees who are bachelors (S1) and have a lot of work experience as seen from the length of service of employees and have been rotated in several fields of work. In addition, the results of the researcher's observations show that there are indeed some employees who are less disciplined and do not have a good work attitude, but when compared to the total number of employees, there are still more employees who have good attitudes and discipline time than some employees who are less disciplined.
Governance Innovation and Public Service Effectiveness at the Sub-district Level: A Contextual Qualitative Analysis Robin Pakudu
JIHAD : Jurnal Ilmu Hukum dan Administrasi Vol. 8 No. 2 (2026): JIHAD : Jurnal Ilmu Hukum dan Administrasi
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/k24azh13

Abstract

This study analyzes the effectiveness, efficiency, and fairness of public services at the sub-district level in the context of fiscal constraints and institutional capacity. Using a descriptive qualitative research design combined with thematic and spatial analysis, this study assesses how governance innovations, institutional capacity, and basic infrastructure affect public service performance. Data were collected through multiactor interviews, observations, and document analysis involving 45 respondents from three administrative clusters. Results indicate that prioritizing basic needs such as road repairs, clean water access, and public lighting significantly improves public service accessibility and satisfaction, even under budget constraints. Data-driven governance innovations and digital technology increase service efficiency by approximately 35% and strengthen budget accountability. Program sustainability is strongly influenced by cross-period political commitment, staff training, and the existence of a transparent audit trail. Infrastructure quality is positively related to citizen satisfaction (r = 0.72), but maximum impact is achieved when supported by strong human resource capacity and information technology. The integration of public participation and transparency within the New Public Service framework has been shown to strengthen service fairness and responsiveness. This research provides empirical contributions to the development of a sustainable local governance model based on innovation and basic needs, and recommends further research on the integration of spatial and digital indicators in public policy evaluation in rural areas. 
KINERJA PEGAWAI PADA BAGIAN ADMINISTRASI DI SEKRETARIAT DEWAN PERWAKILAN RAKYAT DAERAH (DPRD) KABUPATEN GORONTALO Umar Sako Baderan; Robin Pakudu; Darwin Ismail
Akademika : Jurnal Ilmiah Media Publikasi Ilmu Pengetahuan dan Teknologi Vol 11, No 1 (2022): April 2022
Publisher : LPPM Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/akademika.v11i1.5460

Abstract

This research aims to find out how far the performance of Administrative Section Employees at the Secretariat of the Regional People's Representative Council of Gorontalo Regency. The research method used is a qualitative approach with a descriptive research type. The results found that the performance of employees in the administrative section of the secretariat office had been going quite well. It can be seen there are 5 (five) indicators related to employee performance in which 3 (three) indicators are in accordance with the analysis found problems related to the employee's performance. The indicators of Quantity, Quality and Attendance are problematic indicators that reinforce the problems found at the time of observation namely 1) Low innovation and creativity of employees in carrying out work; 2) Manual mail administration system; and 3) Lack of discipline in the work of employees and not in accordance with the job desk. Furthermore, other indicators, namely reliability and ability to work together, have been good and as expected. Employees can be relied on at work and can work well together in completing the work ordered by their superiors
Adaptive Management Strategy of Gorontalo Polytechnic Managers in Responding to Higher Education Dynamics Audrey Aurellie Ismet Ayuba; Salahudin Pakaya; Robin Pakudu; Franky Djafar
International Journal of Health, Economics, and Social Sciences (IJHESS) (Special Issue) - International Journal of Health, Economics, and Social Sciences (IJHESS) April 202
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v8i2.10918

Abstract

This study aims to analyze the adaptive management strategies of administrators in responding to the dynamics of higher education institutions, using a case study of Gorontalo Polytechnic. Higher education institutions are required to adapt to policy changes, quality demands, and internal foundation dynamics to maintain academic stability. This research uses a qualitative case study approach. Data collection was conducted through in-depth interviews, observations, and documentation with university leaders, educational staff, and students. Data analysis was conducted through data reduction, data presentation, and conclusion drawing, and its validity was tested through triangulation. The results indicate that Gorontalo Polytechnic administrators implement adaptive management strategies through adjustments to academic and administrative policies that refer to standard operating procedures, strengthening internal coordination, and utilizing digital-based administrative systems. Furthermore, the academic community plays an active role in maintaining academic stability by adapting to policy changes and institutional dynamics. This adaptive management strategy contributes to management stability, improved performance, and the sustainability of the university.
PENGELOLAAN DEPOT AIR MINUM UNTUK MENINGKATKAN PENDAPATAN ASLI DAERAH DI DINAS KESEHATAN KABUPATEN BONE BOLANGO Devriyanti Akili; Robin Pakudu; Rifka S. Akibu; Rusly Abdurrahman Idji
Jurnal SOMASI (Sosial Humaniora Komunikasi) Vol. 7 No. 1 (2026): Juli 2026
Publisher : CERED Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53695/js.v7i1.1594

Abstract

Abstrak : Penelitian ini bertujuan untuk mendeskripsikan pengelolaan depot air minum dalam meningkatkan Pendapatan Asli Daerah (PAD) di Dinas Kesehatan Kabupaten Bone Bolango. Penelitian ini menggunakan pendekatan kualitatif dengan jenis penelitian deskriptif. Sumber data diperoleh melalui wawancara, observasi, dan dokumentasi dengan informan yang terdiri dari Kepala Laboratorium, Kepala Tata Usaha, bendahara, petugas penagihan, staf administrasi, serta pemilik depot air minum. Hasil penelitian menunjukkan bahwa pengelolaan depot air minum telah dilakukan melalui tahapan perencanaan, pengorganisasian, pelaksanaan, dan pengawasan. Perencanaan dilakukan berdasarkan kebutuhan operasional dan evaluasi sebelumnya, sedangkan pengorganisasian terlihat dari pembagian tugas dan koordinasi antarpegawai. Pelaksanaan pelayanan pengujian kualitas air telah berjalan sesuai SOP, namun masih terdapat kendala berupa keterbatasan sarana dan anggaran. Pengawasan dilakukan melalui monitoring administrasi, mutu hasil uji, dan pembayaran retribusi. Pengelolaan yang baik diharapkan mampu meningkatkan kualitas pelayanan serta memberikan kontribusi terhadap peningkatan PAD di Kabupaten Bone Bolango Kata Kunci : pengelolaan, depot air minum, PAD, pelayanan publik, pengawasan.
Community Empowerment in Gorontalo Regency: Adopting the Perspective of Sustainable Livelihoods in Village Fund Allocation Robin Pakudu
Journal of Governance Volume 9 Issue 4: (2024)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31506/jog.v9i4.24522

Abstract

This study aims to determine the Community empowerment government Gorontalo adopts the perspective of sustainable livelihoods in the use of village funds. The research method uses a qualitative type. The results of the study show that of the four indicators measured, there is one indicator that is considered optimal, namely sustainability, in which all development programs whose funding sources come from village funds lead to long-term life. Meanwhile, the other three indicators, namely community-centered, poverty-focused, and participatory indicators, are considered not optimal. This can be seen from the development process that pays little attention to people's aspirations, poverty alleviation that is not successful, and development that does not involve the local community in every implementation process, from planning, implementation, and monitoring.
Co-Authors Abdurrahman Idji, Rusly Audrey Aurellie Ismet Ayuba Darwin Ismail Devriyanti Akili Dian Fitriani Karim Elisia Feronika Kemur Franky Djafar Idji, Rusly Abdurahman Jashinda Liskarina Kadir Kadir, Septian Katijan, Ainun Riska Modjo, Sri Rahayu Muh. Firyal Akbar Nuzlan Botutihe Nuzlan Botutihe Nuzlan Botutihe Panigoro, Muslim Panji Sukma Ridwan R. Puluhulawa Rifka S. Akibu Roylen H. Zakaria Rusly Abdurrahaman Idji Rusly Abdurrahman Idji Sakbir Sakbir Salahudin Pakaya Sarwin, Sarwin Suprapto, Sri Handayani Suprapto, Srihandayani Tilome, Apris Ara Tuna, Nurain Umar Sako, Umar