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All Journal Jurnal Teknologi Transportasi dan Logistik Indo-Fintech Intellectuals: Journal of Economics and Business
Nanda Ahda Imron
Politeknik Perkeretaapian Indonesia
Humanities Economics, Econometrics & Finance Social Sciences Transportation Other

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Analysis of the Influence of the Technology Acceptance Model (TAM) on the Intention to use Tthe Payment Features of Kaipay Alrosa Anindita Fairus; Nanda Ahda Imron; Sapto Priyanto; Surya Aji Ermanto
Jurnal Teknologi Transportasi dan Logistik Vol. 3 No. 2 (2022): Desember 2022
Publisher : Pusat Penelitian dan Pengabdian Masyarakat Poltrada Bali

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Abstract

Technology development affects some companies by creating innovations to increase corporate activity. PT Kereta Api Indonesia (Persero) participates in the development of innovations that support customer comfort. Innovation lies in the developing of the KAI Access application. Not only that, PT Kereta Api Indonesia (Persero) also further developing the application by presenting the KAIPay payment feature. Researchers used the Technology Acceptance Model (TAM) to analyze KAI Access application users intention towards KAIPay payment feature. . The method used is a structural equation model (SEM) based on partial least square (PLS), along with a data collection method using Google Forms. The data analysis technique was performed using the SmartPLS application. The conclusions from the results of this study show that of the 7 hypotheses proposed, 6 hypotheses can be accepted and 1 hypotheses was rejected.
The Influence of Service Quality and Timeliness on Passenger Loyalty, Yogyakarta International Airport Train Nanda Ahda Imron; Dian Febryliana; Arinda Leliana; Adya Aghastya; Riz Rifai Oktavianus Sasue; Arif Devi Dwipayana
Jurnal Teknologi Transportasi dan Logistik Vol. 4 No. 1 (2023): Juni 2023
Publisher : Pusat Penelitian dan Pengabdian Masyarakat Poltrada Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52920/jttl.v4i1.145

Abstract

Yogyakarta International Airport (YIA) is a new airport located in Kulon Progo Regency, Yogyakarta. One of the transportation modes that can be used to reach the airport is the YIA Airport Train. With the increasing number and routes of airlines operating at YIA, the number of airport train passengers has also increased. However, this increase in passenger numbers has not been accompanied by an improvement in the quality of service provided and train delays are still occurring. This study aims to determine the influence of service quality on passenger loyalty, on-time performance on passenger loyalty, and the combined influence of service quality and on-time performance on passenger loyalty. The methods used in this study are Structural Equation Modeling (SEM) and multiple linear regression analysis. Data processing was done using SmartPLS 3.2.9 software for the SEM method and IBM SPSS 20 for the multiple linear regression analysis method. The results of this study indicate that both methods used support each other's findings. The results show that service quality has an impact on passenger loyalty. On-time performance also has an impact on passenger loyalty. Additionally, service quality and on-time performance have a positive and significant influence on passenger loyalty. In conclusion, it can be inferred that the better the service quality and on-time performance provided by the service provider, the higher the passenger loyalty will be.
Studi Karakteristik dan Faktor Penumpang dalam Pemilihan Kereta Api Ranggajati Ary Putra Iswanto; Ariq Ghazy Abrary; Mariana Diah Puspitasari; Nanda Ahda Imron; Windi Nopriyanto; Ajeng Tyas Damayanti
Indo-Fintech Intellectuals: Journal of Economics and Business Vol. 4 No. 3 (2024): Indo-Fintech Intellectuals: Journal of Economics and Business
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/ifijeb.v4i3.1555

Abstract

The train is one of the modes of transportation that has advantages compared to other modes of transportation, such as saving space, an elevated level of security, free from congestion, high carrying capacity, and environmentally friendly. One of the modes of rail transportation available at Daop 9 Jember is the Ranggajati Train which has two classes, namely executive and business. Because there are class differences, everyone has several factors in choosing the train class. Therefore, a search for the effect of variables with the selection of the Ranggajati train class will be carried. This in the future can be used as an evaluation material for PT. KAI to improve services and facilities according to the characteristics of each class. In this study, primary data collection was conducted using a Google form for passengers of the Ranggajati train in executive class and business class. The data processing and analysis method uses descriptive statistics to get an overview of the characteristics of the Ranggajati train passengers. Subsequently, calculations were done using binary logistic regression of selecting the train class. The result of the research obtained passenggers characteristics are dominated by men, 21-25 years old, work as student, travel neccesities for education, income less than 1.000.000, expenses for transportation 100.000 until 300.000, private vehicle owned motorcycle and car.
Co-Authors Adya Aghastya Ajeng Tyas Damayanti Alrosa Anindita Fairus Arif Devi Dwipayana, Arif Devi ARINDA LELIANA Ariq Ghazy Abrary Ary Putra Iswanto Dian Febryliana Mariana Diah Puspitasari Riz Rifai Oktavianus Sasue Sapto Priyanto Surya Aji Ermanto Windi Nopriyanto